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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
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4.8 out of 5 stars
stars
25.9K ratings25.7K reviews
  1. 5 stars86% (22.3K)
  2. 4 stars12% (3,112)
  3. 3 stars1% (286)
  4. 2 stars0% (83)
  5. 1 star1% (192)

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Showing 421-430 of 25,797 reviews
Mar 6, 2026
Reviewer name: BigDaveRI
5 out of 5 stars
5 out of 5 stars review

Well thought out design, good features.

Fired right up on propane, makes electricity. Remote start / stop works nice i think that mat come in handy.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jul 9, 2024
Reviewer name: Andy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Dont deal with Westinghouse

Problem with the new generator, but a bigger problem is Westinghouse staff that was disrespectful, rude and arrogant. I am returning the generator.

Helpful?3OEDIAF4FDP313589459100
reply from Westinghouse

Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team and customer care team to ensure that we are providing the best experience possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need.Thank you,Zach - Westinghouse

Jan 24, 2026
Reviewer name: nessa88
5 out of 5 stars
5 out of 5 stars review

Perfect!

I bought this generator 2 years ago it's perfect size for my single family home and easy to use! The remote that it comes with is a plus!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Feb 20, 2026
Reviewer name: Ryan79
5 out of 5 stars
5 out of 5 stars review

Easy to use

I just bought this product and found it very easy to use. It came with easy to follow instructions. I am very happy with this product.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Mar 27, 2026
Reviewer name: Lynn10
5 out of 5 stars
5 out of 5 stars review

Great Features

Just got it out of the box. Don't know how it works, but it looks good. Everything is just as pictured in the advertisement.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Mar 18, 2026
Reviewer name: Chiva
3 out of 5 stars
3 out of 5 stars review

Just bought yesterday. Only had my fridge plugged in into it and it kept blowing the breaker on the outlet on the generator.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
reply from Westinghouse

Hello, thank you for letting us know about this. We are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@westinghouse.us and we will look into the matter. Thanks,

Feb 21, 2026
Reviewer name: Dhruva
3 out of 5 stars
3 out of 5 stars review

Worked well for a year and now the the display panel is blank trying to go thru warranty repair process now

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
reply from Westinghouse

Hello, thank you for letting us know about this. We are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will look into the matter. Thanks,

May 17, 2026
Reviewer name: Starpower
3 out of 5 stars
3 out of 5 stars review

So confused

I just set it up and have not used it. I'm actually trying to figure out if I should be doing propane or gas or both or one or the other.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
reply from Westinghouse

Hello, thank you for your initial review! We look forward to hearing your thoughts once you have had a chance to fully utilize the WGen9500DF! If there is anything we can do to help, please let us know at 1-855-944-3571 or support@westinghouse.us. Thanks,

Apr 21, 2026
Reviewer name: Neal45
5 out of 5 stars
5 out of 5 stars review

All the bells and whistles

Outstanding generator!! Met and exceeded all of my expectations. I'm very satisfied with this purchase.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Feb 12, 2026
Reviewer name: James Alcide
5 out of 5 stars
5 out of 5 stars review

The remote starter

I got this generator a year ago, easy to set up and use. Love the remote starter! All I need is that free cover!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100