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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 4,141-4,150 of 25,584 reviews
Sep 16, 2021
harold in Livermore
4 out of 5 stars review

Compact, easy to handle, good specifications

The machine arrived in a very beaten-up box (probably outside the control of tthe manufacturer) but seemed to be undamaged. However, the inside of the box was saturated with crankcase oil., requiring a lot of cleanup before assembly of the wheels and testing. I found the manual to be rather poorly organized, although complete enough. A table of specifications would be nice---the crankcase capacity is mentioned only as an aside to the oil change procedure on page 23, although filling with the (included) oil should be one of the very first steps. And the crankcase calls for 1.2 quarts of oil, so the oil it was shipped with was not enough for a first fill! This is not the machine for someone innocent of engine maintenance!

Review from westinghouse.com
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Jul 16, 2024
Samjgr66
4 out of 5 stars review

Works great. Enough power to keep us comfortable.

I Bought it back on 05/31/24. It Works great. Enough power to keep us comfortable. As I am typing, we are using it during the the aftermath of Hurricane Beryl. Unfortunately the Start/Stop button stopped working. Good thing the recoil is still working. I bought it with the Start/Stop button so my wife could start if I am not around. It is still under the 1 year manufacture's warranty. Hopefully everything goes ok when I take it to try and get it serviced. Depending on how the service warranty goes, will determine if I recommend it to a friend.

Review from westinghouse.com
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Jan 9, 2022
Chance360
5 out of 5 stars review

Simple-Affordable

Bought this generator to power our 2500 sqft house for the winter in case we lose power. Seems well built, starts easy on propane or gas. Easy to move. Just add oil, hook up the fuel, plug the battery in and it's running. So far well worth the money.

Review from westinghouse.com
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Mar 5, 2023
Clover Hill Homestead
3 out of 5 stars review

Propane works great- Gas won’t even start

I bought this a year and a half ago and finally needed to use it. The battery was dead from storage so I had to crank start it. The propane tank worked great on it however when I switched to gas and turned fuel line in, I couldn’t get it to start….Customer support only works M-F 8-4. I read the manual and have no idea what could be wrong.

Review from westinghouse.com
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reply from Customer Care

We are sorry to hear about the issues you have encountered with your purchase. Don’t hesitate to contact us at WestinghouseVIP@wpowereq.com with your contact information, and we will have a technician reach out to you. We have 24-7 customer care available

Aug 29, 2021
susan12
5 out of 5 stars review

Stout Generator

Generator ordered 8/21, arrived 8/24. Box was a little torn at the corner but did not affect the generator that was well protected. I have not yet started it up since we still have some electrical to do. Will update this review if I encounter any problems.

Review from westinghouse.com
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May 1, 2023
Rk&Rs
5 out of 5 stars review

Power outage regulars

We bought this in Feb & only recently used it for several hours! It worked great! No trouble getting it started, it ran without any problems! So far we love it! We ran TV, refrigerator, freezer, several lights, microwave, worked like a charm! My brother in law also bought one!

Review from westinghouse.com
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Sep 14, 2023
Tony P.
5 out of 5 stars review

Excellent Generator, easy set up & start up

We bought the generator a few months back in preparation of the Florida Hurricane season. A few weeks, we were under a threat of Hurricane Dahlia and we had to begin preparations for the storm. We took the generator out of the box, set up was extremely easy, hooked up the propane fuel and generator started right up with no issues. It was the easiest experience we've had with a generator. Our previous generator was a manual pull start and that would several tries before it would actually start. We're extremely pleased with this new generator and we recommend it to anyone seeking to buy one.

Review from westinghouse.com
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Feb 4, 2024
Coastalcat
5 out of 5 stars review

Easy to setup and get going

Easy to attach wheels and other supports. Added oil (funnel included), connected propane and started unit with an easy pull. Now hoping I never have to use it! Please note that it weighs 255lbs so have help loading into vehicle. In its box it does fit into a Subaru Forester.

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Mar 28, 2021
Tharin
4 out of 5 stars review

Excellent Value and Features!

Bought generator 1 week ago, arrived well packaged and was easy to assemble few required items. Started on first try with electric start and key fob made starting and stopping from inside house easy. Generator puts out good amount of power even on propane. It is pretty heavy and is harder to move around for those of smaller statue. Noise level is louder than would like, noisier than some generators but quieter than others.

Review from westinghouse.com
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Nov 18, 2020
Thomas M.
5 out of 5 stars review

Powerful Generator

Generator can easily power half my 2700 sq. ft. house. I have a 10-circuit transfer switch and extension cords to power range/oven, washer/dryer, refrigerator, hot water heater, sump pump, TV and computer equipment, and lights. The only major items not powered are my heat pump, dishwasher, and garbage disposal. My family will be able to ride out hurricanes and ice storms in relative comfort.

Review from westinghouse.com
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