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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 4,151-4,160 of 25,584 reviews
Jun 19, 2024
off-grid commando
5 out of 5 stars review

Reliable Powerhouse for All Your Energy Needs

Overall, the Westinghouse WGen9500DFc has exceeded my expectations. It provides reliable, consistent power, and the dual-fuel option adds an extra layer of versatility. It’s an essential addition to my off-grid living setup, ensuring I have the power I need, whenever I need it. I highly recommend the Westinghouse WGen9500DFc to anyone in need of a dependable and powerful generator.

Review from westinghouse.com
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Nov 15, 2022
Fast Eddy
5 out of 5 stars review

Great Features

Can't believe how easy the assembly was! 5 minutes to put the wheels and mounting feet on. Added oil, nice touch providing the oil as well! Added gas and and fired it up. Started instantly and worked like a charm. It's obviously very well built and I expect it will give me many years of service!

Review from westinghouse.com
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Dec 29, 2024
Peace of mind 68
4 out of 5 stars review

Great reviews and features offered on this unit.

I decided to go with this unit after reading all the positive reviews from already satisfied owners. I wanted a generator large enough to power my house in case of a. Power outage. After building our house 20 plus years ago we’ve had a couple of water damage occurrences in our basement from sump pumps not running. We can’t afford to be without power for more than a couple of hours without having water backups in our basement. This is a great peace of mind knowing that a start of this generator and flip of the switch and I. Have enough power to run my sump pumps, freezers, well pump, etc.

Review from westinghouse.com
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Nov 1, 2020
nnervous in NY
5 out of 5 stars review

Well made, well built, versatile unit

Recently purchased as an upgrade to my iGen2200 to better power our whole house and while 7500 watts would have been suitable I was able to purchase this 9500 watt version around the same price so it was an easy decision. Just a great all around machine. Fuel options, power out options, starting options, monitoring options, etc. Heavy but moves easily with large wheels and a well placed handle. A bit louder that I expected, but typical of the breed, and wish there was an easier option for an exhaust extension for running inside the garage for security purposes and for the neighbors sake with the exhaust noise. No knock on the unit itself, just things I'd prefer. All in all I am very happy with this one.

Review from westinghouse.com
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Aug 29, 2022
Lennier
2 out of 5 stars review

It works with propane and runs good.

Cannot get it to start with Gas. Gas is going to Carb , but will not start. This was bought in 2021 Oct. but never tried to start and run with Gas. I suspect there is trash in carb from factory. It would get at least 4 stars if it was not for that. Now I have to fix a brand new motor. Just what I needed to do.

Review from westinghouse.com
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reply from Customer Care

Thank you for the review. If you have any questions or needs, please get in touch with customer support at the number in your manual.

Jul 5, 2020
Gregg00ss
4 out of 5 stars review

Nice generator

Bought this for hurricane season in S Florida. Hope to never need it, but should run most of our house if we lose power. Having a little bit of an issue getting it to start on propane so will be reaching out to customer service reference that, otherwise, looks to be a great product.

Review from westinghouse.com
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Jun 2, 2022
FSG1
4 out of 5 stars review

Easy setup, starts right up, 1 minor issue

Set up was easy, instructions made sense, watch when filling oil as at the end it comes up near the filler cap which can be too much. After setting up and fueling used remote started right up, checked with the push button on the unit, that worked as well. Does not seem too loud but had no load on it. One issue was the cap over the propane connection had been shoved on and now won’t thread on correctly see picture. Also note the oil fill cap is plastic and threading into the metal. This too could be easy to mis-thread it when screwing it in, so take your time. Have not connected to house yet so we’ll see how it does and revise as needed.

Review from westinghouse.com
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Jan 25, 2022
Jgraham54
5 out of 5 stars review

Awesome product!

I bought theWGen9500DF to replace my 24 year old generator. We are the last home on the power line and lose power several times a year. This generator is like moving into the 21st century compared to my old one. The electric start is amazing and the dual fuel option is fantastic.

Review from westinghouse.com
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Jan 20, 2024
Philerupwithoil
5 out of 5 stars review

Looks good!

I haven't started it yet, but I did add oil. The directions were vague about the amount of oil, and the provided oil was not enough to fill to the required level. It does mention a number of places to not overfill the oil. Because of that, and the black of telling how much oil is needed to fill it, I had to check the oil level about 10 times. First world problem, but that is my experience with the generator so far. I'm excited to try the 3 fuels, but I need to get a natural gas line installed first.

Review from westinghouse.com
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Jan 3, 2023
snoop
5 out of 5 stars review

Good Owner's Manual

I have not had to need to use this machine although I did start it when it first arrived. It now lives in a shed constructed specifically for this generator. I appreciate all of its features. It will be used only if we get the big here on the Oregon Coast.

Review from westinghouse.com
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