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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 4,121-4,130 of 25,584 reviews
Jun 16, 2024
Happy Customer 24
5 out of 5 stars review

Dual Fuel

We purchased this generator for the dual fuel feature, which it did not disappoint. Our first outage and we hooked it up to the propane tank and right away it was up and running. It is nice to have this propane option, no messing with gasoline. Also great price for the size and ease of operation. Thanks Westing house

Review from westinghouse.com
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Nov 20, 2020
HappyOne
5 out of 5 stars review

Impressive Generator

Very easy set up and hook up to transfer switch. It will have enough power to run most of the house in a power outage. Very glad I went with Westinghouse. I had a Westinghouse washer and dryer for 30 years and they performed very well. Great service!

Review from westinghouse.com
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Sep 24, 2020
JDeL2020
5 out of 5 stars review

As Advertised

I bought this for our home after heavy amount of research, and I am quite satisfied with my selection. The unit arrived via freight shipping and after a quick assembly of the wheels and feet, added oil, connected the battery it fired right up! The remote start is a fabulous feature for my wife whom might not be comfortable with walking up to this beast and getting it started. Very pleased.

Review from westinghouse.com
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Dec 6, 2023
dsdacd
5 out of 5 stars review

Great Upgrade!

We purchased this to replace our Firman dual fuel generator that stopped working. Living in a rural area, I generator is a must. This can power the essentials(well, AC, heat, washer/dryer) as needed during a power outage. I appreciate the remote and push button start on this model as that was a struggle with our previous generator. I love that it came with a battery charger as well. I am hopeful that with the correct storage and maintenance, this generator will last us for many years.

Review from westinghouse.com
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Apr 13, 2021
Mckay30
5 out of 5 stars review

House Backup

I bought this product two months ago. Had an electrician install a interlock kit on my main panel with an inlet connection within 30 ft of my generator location. With the 50 amp outlet on the generator and a 50 amp extension I can run my house during power outages. This includes my well. Finally had the chance to use last week after a storm. Really didn’t limit any power usage.

Review from westinghouse.com
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May 28, 2023
Bark259
5 out of 5 stars review

Very happy with my purchase.

I just moved to Florida and hurricane season is fast approaching. I work remote and need to keep my house powered to stay connected with my job. This unit will definitely meet my needs should the power go out. My favorite feature is the remote start.

Review from westinghouse.com
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Feb 12, 2021
davidst
5 out of 5 stars review

Very happy with WGen9500DF

I recently purchased the WGen9500DF because I wanted a dual fuel generator to run on propane with a backup of gas. I used it for the first time yesterday for 5-1/2 hours while the power was out and it ran perfectly. I'm very happy with my purchase so far. I had a 50 AMP receptacle installed so I can connect a cable to the generator and have it connect to the whole house. No more extension cords!

Review from westinghouse.com
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Dec 14, 2024
Sav97
5 out of 5 stars review

So far so good!

This product required minimal assembly and is well worth the month, although it’s affordable for what you’re getting! I am looking forward to being able to use either propane or gas. So far we have only used it with gas. Setting up the remote start was very simple. The instructions are thorough and well written.

Review from westinghouse.com
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Apr 22, 2021
Ravenjrake
1 out of 5 stars review

Frozen Crank on new purchase

Bought this a couple days ago, went to start it today after filling oil, and fuel; and the gen wont turn over. Pull start is also stuck which means crank is seized on a brand new unit! Seems like someone failed to test this unit in the factory before shipping.

Review from westinghouse.com
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reply from Westinghouse

Hi, we're so sorry to hear about this. We assure you, your WGen9500DF was functionally tested in the factory to ensure you receive a quality product. At your earliest convenience, please contact our customer care team at customercare@wpowereq.com so we can help you get this figured out as soon as possible! Have a great day!

Dec 20, 2021
AnnaElisabeth
5 out of 5 stars review

What a powerhouse!

Bought to power my 2021 Salem Hemisphere RV, zero disappointment! This generator is a beast, she’s easy to use as I am not particularly mechanically savvy and the setup is simple. She’s pretty heavy so I did need assistance to install my feet and wheels. The remote start fired it right up, CANT WAIT TO GO CAMPING!!!!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100