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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (281)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 391-400 of 25,579 reviews
Jul 6, 2025
Generator 0725
5 out of 5 stars review

Solid built with many features

This is a great machine for the price. I purchased it as a hurricane preparedness item. I never look forward to hurricane season but I'm confident this machine will make things much better if we have an extended power outage. I expected something much larger but its this machine is slightly larger than my 5K except there are many more features.

Review from westinghouse.com
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Aug 20, 2025
ECFJ
5 out of 5 stars review

So Far So Good!!!

I bought this 3 weeks ago and have only assembled, serviced and briefly ran under light load as I am in the process of getting home ready to accept this backup power! Generator arrived in good condition, was easily assembled and started rite up! Time will tell as I have not put under full load yet! This unit appears to have a lot of safety / electronic type equipment which is good however I don’t know how they will hold up down the road! One thing that I am not crazy about is the push button starting which is an automatic type function which is you push it once and then it automatically triggers the start function (it will automatically try to start 3 times),which is okay for when you want to use the remote control to start but I would rather have a manual type push button to press and hold to start at the generator! As I said, time will tell!!!

Review from westinghouse.com
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Jun 18, 2025
MARUCHY
5 out of 5 stars review

Generator Westinghouse WGen9500DF

After testing the Westinghouse WGen9500DF generator, I can say without hesitation that it’s one of the best backup equipment investments I’ve made. I bought it primarily as a power source for home emergencies. The Westinghouse WGen9500DF isn’t the cheapest generator out there, but it’s definitely one of the most complete and reliable in its class. It’s perfect for those who want to be truly prepared. This isn’t a lightweight unit—it’s serious equipment for when you need real, dependable power without fail.

Review from westinghouse.com
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Aug 23, 2025
Dan1247
5 out of 5 stars review

Great Westinghouse generator

I bought the generator the first of August to replace older generator that would not run my household. I loose power often and need the larger generator to furnish my home needs like A/C which I didn’t have before. Satisfied with the generator and it works great

Review from westinghouse.com
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Jul 14, 2025
vcheng1
5 out of 5 stars review

Great Features and Enough Power for an Outage

Got this generator recently. After installing an interlock kit and a power inlet box, I was ready to test generator. I hooked it up and went thru my test cycle in less than an hour. With careful load management, during a power outage, it will have sufficient power for my house with a 3.5 tons AC, two refrigerators, and other appliances.

Review from westinghouse.com
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Jun 30, 2025
Qznate
1 out of 5 stars review

Worked great at unboxing 6 months later no good!

I bought a WGen11500Tfc and a WGen10500Tfc i December for back up generators for my house and my Mother in laws house on my property. I un boxed them,set them in place and tested them, I wad happy with the purchase. I followed the instructions for long term storage in the manual. We recently had a power outage and my generator the 11500 would not start but the 10500 started right up. I have put in a warranty request and I was told to remove the carburetor disassemble it and clean it.I am not a me mechanical person but I did my best. This did not fix the issue. Now I am being told that I need to have the carburetor replaced at my expense even after following the Westinghouse instructions. Ultimately do not count on the Westinghouse "Warranty " they do not seem to back up their product. WISH ME LUCK DURING HURRICANE SEASON!!!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
reply from eComm

Hi, Thank you for taking the time to share your experience. We're truly sorry to hear about the trouble you’ve had with your WGen11500TFc, especially during a time when reliable backup power is critical. We completely understand how frustrating this situation must be. At your earliest convenience, please email us at westinghousevip@wpowereq.com with your case number so we can work toward a resolution. Thanks, Sydney, Westinghouse

Sep 16, 2025
JJ & SJ
5 out of 5 stars review

Love, Love this Generator!!

We purchased this generator to help with ease with starting and turning off the generator and we needed more power for our home. We absolutely love the push button start/stop feature and remote start/stop feature. Thank you for helping give us peace of mind!

Review from westinghouse.com
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Jul 19, 2025
Springsteenfan
5 out of 5 stars review

Perfect Generator

After the power went out, I finally made the plunge and got a generator. This beast does the job, running 2 refrigerators, a freezer and of course a coffeepot. As an unexpected bonus, this is quieter than the generator I borrowed during this past outage.

Review from westinghouse.com
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Aug 16, 2025
Billy W. in Va.
5 out of 5 stars review

Started first time

This appears to be a well-made generator. It arrived boxed with no damage. Assembly was very easy. The unit came with oil, 1.1-quart container, and a very nice, angled funnel which made filling the engine mess free. I kept the 1.1-quart container and cable tied the funnel to it. I will fill the 1.1-quart bottle from a gallon of oil I purchased when i change the oil. It makes it a no brainer on how much oil it takes. Although I always manually check the oil level before each use. I will probably never put gasoline in this unit. I don't want to worry about keeping the gas fresh. With using propane, you do loose a little power, but for my purpose, it is more than enough to run my whole house or my 5th wheel RV with two ac's if needed. I hooked up the propane hose and checked for leaks. I also made sure the main breaker was in the off position and started the unit with the remote control that came with it. It started first crank. I also used the push button and the pull to start feature and all started with ease. I ran the unit and connected small items at first. After the unit was properly broke in, I connected it to the RV. It powered everything with power to spare. The unit is a little loud, but when you need this for emergencies, that is insignificant. The unit has many nice features. I really like that it has a remote that will work up to 99 feet away. That way, I can set up the unit away from the house and not worry about CO fumes. I am very satisfied with this unit so far. I recommend this if you need a nice portable generator. Be advised though, it does weigh a little over 200 lbs. With the solid wheels and pull arm, it is easy to move though. I hope this information helps with your decision to buy one. Have a great day, Billy W.

Review from westinghouse.com
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Aug 6, 2025
Highroller1
5 out of 5 stars review

Great features...Quick Assembly...Easy Start

The Quick Start Guide was easy to follow and had the generater ready to start in less than 30 minutes! Starting Procedures were easy to follow and the generator started on first try! User Manual was also illustrated all of the features and how to use them...gave me, a first time generator owner, a comfortable feeling using the equipment right out of box!!!

Review from westinghouse.com
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