Skip to Main Content
Sams Club
Sams Club
Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

Member photos

  • +56 images
Sort by |
Showing 3,861-3,870 of 25,584 reviews
Mar 8, 2021
gleis04
5 out of 5 stars review

Great Generator with Great Features

Have owned the generator for a few months and so far it has been great. It is nice to have the dual fuel option. An assortment of plug options on the control panel to fit your needs. I love the remote start/stop key chain to make operation that much easier

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Feb 12, 2022
OzStfdVA
5 out of 5 stars review

Ease of use

I bought the smaller brother (7500DF) and liked it so much that I bought the bigger brother (9500DF). It has a push start, runs on either propane or gasoline. Propane is so easy and no worries about leftover fuel when done. Simply turn off propane valve and power down the GEN. It has wheels and a pull handle for ease of movement. Well designed and thought out. If I need more power, I will buy the bigger model. Love it and would highly recommend to friends and family.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Apr 15, 2024
Don66
5 out of 5 stars review

5 Stars for boxing, shipping and loading

I have only had this unit for a couple of days. Some assembly required was a breeze and first time startup went off without a hitch, No problems. I fired the generator up on Propane and it ran smooth a could be. Overall the generator looks well built and hopefully there will be no problems down the road. I bought this unit because I foresee power outages in the future and I don't want to loose all my meat supply. I looked at a lot of different generators and Westinghouse seems to have the best customer rating. I have a long working history with Westinghouse and they have always worked with me if their was a problem with a product.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jan 4, 2021
Julied1970
5 out of 5 stars review

Dual fuel

We got this a little over a month ago and it works great. After we had a power outage and lost all the food in our freezers. We started looking for a good generator. This one had EVERYTHING we was looking for plus a remote. Thanks for making a great product.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jan 23, 2021
Jeffrey59
4 out of 5 stars review

Started right up

I bought the this because my wife wanted a backup in case we lost power for an extended time. Put together, filled with oil, topped off battery charge and checked everything. Then attached to propane and it started right up. Whole process took less than 30 minutes. Ran it for about 1 hour with no problems. Only gave it 4 stars because I haven’t put a load on it and I only just got it. I expect and hope that it will deserve 5 stars. W

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jan 11, 2022
Larianna
5 out of 5 stars review

Dependable, versatile, easy to handle

Powers all the the essentials in my house. I bought this following the worst snowstorm in decades when power went out for 30,000+ homes in Nevada County, Ca. Wish I would have had it a month before. Would have saved me waiting for hours in line at the gas station.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Sep 18, 2023
Laurab
1 out of 5 stars review

New generator won’t start

Purchases this generator and fresh out of the box, does not start, oil provided with unit not sufficient per manufacture’s recommended amount, add additional qt quart to make recommended amount correct. Now waiting for customer service to respond. Pulled rope, remote, or push start not powering up machine. Have to trouble shoot and use Manuel to figure out why units not starting. Spent a lot of money on this dual gas/propane’s powers unit. Extremely disappointed in this purchase

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
reply from eCommerce

Hello, thank you for your purchase, we are deeply sorry to hear about your experience! Thank you for your feedback I have passed it along to our quality control team to ensure that we are providing the best products possible! If you do not hear back from our customer service team or do not get the help you need, please contact us at westinghousevip@wpowereq.com and we can escalate your case to ensure you get the help you need! Thank you, Zach - Westinghouse

Nov 4, 2024
Sybil24
5 out of 5 stars review

Great for Power Outages

Fires right up. Controls are intuitive and we were able to connect it to our 250 gallon propane tank. We installed a manual transfer switch, which gives us control over what fixtures/breakers will be powered. We replaced the propane line with one without a regulator, since we have a regulator at the tank. We haven't had a power outage since hooking it up, but I see no reason why it wouldn't work the same as when we installed/tested it. Best of all, it was an affordable alternative to having to spend thousands more on something like a generac system.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
May 13, 2025
longte
5 out of 5 stars review

Happy WGen9500DFc Owner

I bought this generator last week after we had 85 mph straight line winds, and boy I'm glad that I did. It provided enough power to run the necessary major appliances, lights, etc. to get me through the 3-day power outage. Assembly and set-up was a breeze, and the flexibility that it provides by allowing you to use either gasoline or propane is an added bonus. Lots of cool features (e.g., remote start, CO sensor, etc.) for the price. Runs like a dream. A definite bargain. Would highly recommend.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Oct 20, 2022
El cuervo
5 out of 5 stars review

Great features with the extra power!

Bought this generator a month ago to power a food trailer. To my surprise, this generator has the power to feed my trailer along with another one if I choose. Started up on the first time with no problems. I would definitely recommend to my other friends!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100