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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
25.9K ratings25.8K reviews
  1. 5 stars86% (22.3K)
  2. 4 stars12% (3,115)
  3. 3 stars1% (286)
  4. 2 stars0% (83)
  5. 1 star1% (192)

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Showing 3,811-3,820 of 25,809 reviews
Jul 11, 2023
Reviewer name: ready in Florida
5 out of 5 stars
5 out of 5 stars review

Great Features - Simple to use

I bought this during the Tax Free sales week for storm prep and I am so happy that I did....after a lesson from my dad, I am confident that I will be able to easily use this generator, if necessary. I love that it is dual fuel, making it easier for me to keep propane tanks on had, which is cleaner and safer stored outside by my BBQ and I don't have to worry so much about tons of the gas tanks laying around.

Review from westinghouse.com
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Sep 28, 2024
Reviewer name: DenM
5 out of 5 stars
5 out of 5 stars review

Excellent WGEN9500DF

Purchased this Sept. 2024. Living in Florida this is a must have generator. Being a duel fuel can give you ample time to keep your power on. This has all the features you would ever need. It was very easy to set up installing the wheels and stationary support feet. Added the oil and connected the battery and was ready to go. I installed a 50 amp inlet to the panel. I started it up plugged it into the 50 amp inlet and had power to everything I needed. I didn't try the ac unit. This unit comes with the best easy to understand manuals. Parts list and quick reference is also included. This seems like a top quality generator for the money,

Review from westinghouse.com
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Mar 29, 2021
Reviewer name: ScoutOut
4 out of 5 stars
4 out of 5 stars review

Great Features and a few concerns

So I reviewed many Items and sites in an attempt to get a generator that would do it all. Many bonuses, including the Remote start and Dual fuel sold me. I waited a little while to add a review. One initial concern was that when running on generator My Tv and my work station would remain on Battery mode and not line mode. After reaching out, I was advised of the Info I needed to make needed adjustments. Issue was that the HTZ "Hertz" or maybe the THD was to High. I was able to Lower the Speed and change the HTZ and possibly the THD (No way for me to measure that output). Once I adjusted the HTZ from 63.5 to 61.0 the UPS Backup allowed power to charge and run the devices. I hope this helps others. If your needs do not exceed about 3800 Watts the more portable option with Low THD inverter they offer may be a better fit. I may also get that one to supplement my needs. Another thing is I used this a few Hours during the Texas FREEZE. It would not initially start. Pro Tip is that if temperature is very cold maybe 0 to 25F etc you may need to pre-warm Generator so that Fuel will ignite and oil will Flow. I used a small propane heater. Last tip. Be sure to use Four people to lift or a mechanical lift. I am still trying to overcome the pain from lifting the over 300 pounds. All being said I think this Generator will serve me well for many years ahead.

Review from westinghouse.com
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Jun 23, 2021
Reviewer name: SuperD57
5 out of 5 stars
5 out of 5 stars review

Easy Build/Runs great

I was looking for a generator to run my entire house. After long hours of reviews and disappointment at other stores, I purchased this WGen9500DF. The set up was a breeze. I am so glad I found this make/model. I am at ease now about long term power interruption. After set up I metered out the output V and it’s spot on.

Review from westinghouse.com
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Feb 11, 2024
Reviewer name: Blaylock
4 out of 5 stars
4 out of 5 stars review

Built well. Descriptive Owners Manual. Runs great.

The unit runs great. It was very difficult to start initially, but once I realized I needed to hold the choke manually due to the extreme northern Michigan cold she started right up. I was able to run more than half my house during an extended power outage, but it would not run the furnace. I need to install a capacitors the furnace to 'clean' the power coming in. Looking at reviews this seems to be a common issue with some furnaces and not really a knock on this genny. The ability to switch the bonded ground relatively quickly is a bonus. I love that the manual is highly descriptive and includes all info required to maintain it yourself (spark plug gap, valve clearance, etc).

Review from westinghouse.com
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May 31, 2022
Reviewer name: slingshot
4 out of 5 stars
4 out of 5 stars review

great prices

Just received this product and I must say it is an impressive piece of machinery. It was easy to setup and fired up right away. It has only been tested but not used since it was recently purchased. The price was very reasonable compared to other generators of the same class. It is noisy but no more than the one I previously had . I gave it 4 stars since it has not been used for the purpose intended yet. Will update when used.

Review from westinghouse.com
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Sep 28, 2020
Reviewer name: Wymesa
5 out of 5 stars
5 out of 5 stars review

Works Great, Easy to Start

Bought in Dec 2019 to prepare for hurricane season. Also hired electrician to install interlock switch and transfer switch on house. Small hurricane side swiped us (hurricane Sally) and lost power. Time to remove from shipping box, hook up LP fuel source, plug into house only took 30 mins. Cranked in 2 pulls! Remember, I had to unpack it and use it for the first time. 30 mins was fast. Lots of power...ran 3 freezers, 2 refrigerators, all lights, tv, and small window mounted A/C. I absolutely recommend the generator.

Review from westinghouse.com
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Dec 7, 2023
Reviewer name: Chris Burr
3 out of 5 stars
3 out of 5 stars review

Great to have a generator living in the country

We have lost power for multiple days living in the country in previous winters. Now that we have this to replace a small portable generator I had previously used, we should be much better able to weather future outtages since we will have power for wel, heat, etc. Especially like the dual fuel option.

Review from westinghouse.com
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reply from eComm

Hello, Thank you for sharing your positive experience with our dual-fuel generator. We're delighted to hear it has improved your resilience during power outages in the country. The dual fuel option is a key feature we're proud to offer, and we appreciate your support. If you ever have further feedback or questions, feel free to reach out. We look forward to your updated feedback once you get the opportunity to fully experience your Westinghouse generator. Thanks, Sydney, Westinghouse

Mar 1, 2022
Reviewer name: My_Dude
5 out of 5 stars
5 out of 5 stars review

Remarkable!

My intention was to just get a generator for a few lights and such but my wife convinced me to go big. Im glad I did. This generator is incredibly powerful and so easy to start up. Started with just a push of a button. FYI - read the instructions. I was about to call customer support because my fob was missing. Of course, it was right where the manual said it would be.

Review from westinghouse.com
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Sep 29, 2022
Reviewer name: avnut
5 out of 5 stars
5 out of 5 stars review

Runs perfectly so far

The product was purchased in April 2022. I have tested it with power tools in my garage including a large air compressor. I have also hooked it up to my home using a 50 amp 8ga cord @ 25ft. It ran everything in the house with no problem for two hours straight. The generator starts immediately every time. Noise level was no more than a lawn mower.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100