I'm very happy with my generator, arrived in good condition, with all manuals and accessories. To remove the generator, I cut along the bottom of the box on all 4 sides and lifted straight up. After connecting the two halves of the battery cables together, adding oil and the propane cable to the tank, it was ready to start. Turn the knob to propane, engine control switch to run and used the remote start (already programmed). It started on the 2nd attempt. Let it run for 5 min and turned off the propane as recommended. My electrician commented it wasn't as loud as he expected. Not very noticeable from inside my house either. When I tried to connect the 50 amp cable I purchased separately (Conntek 15306), this was problematic since the elbow connector was blocked by the wheel. I uploaded a photo showing the issue. I was forced to prop up the frame on a modified 2x4 and remove the wheel. With the cable connected to the generator, I connected the other end to my home power inlet. Started up the generator, turned on the main breaker and turned all the switches on my transfer switch from utility to generator. Forgot to mention I also needed to connect a ground cable to the frame which was recommended by my electrican. The 9500DF powered 10 circuits with power to spare. I was instructed to be careful running more than two appliances at the same time and watch the meter on my transfer switch to ensure both sides (5+5) were somewhat balanced. Other than the the issue with the wheel, which can probably be avoided by choosing a different type of cable connector, this is a 5 star product that I can rely on in an emergency. I would recommend getting a 2 stage propane regulator cable so you can swap out the empty tank without turning off the generator.

Picked this up a couple weeks ago in anticipation of our normal winter weather related power outages and issues. We had a 4500 rated unit from another brand but the constant fueling, cord switching, and juggling of what could and couldn't be powered just wasn't worth the hassle unless things got really bad for an extended period of time. Had my electrician wire up a Transfer switch and setup for this 9500. Assembly was super easy, 15 mins tops... Although a lot heavier than I thought it would be. Fired up on the first request and ran smoothly. Connecting to the transfer switch 50amp was a breeze and it powers literally everything in our 2500sq ft house except for the heat pumps. Couldn't be happier

Westinghouse makes big industrial equipment so I figured their generators are probably one of the most reliable. Generator was super easy to set up and arrived in perfect condition. Going to have a gas line plumbed to the generator so I can power the whole house with it. I have a small house so it should be more than enough.

generator delivered with hole in package which cramped the fuel filter, called company and no others available and they recommended we keep this one and try it out, if doesn't work we can return it and then later get one for same price once back in stock

Happy with my purchase. I put the wheels on, took 1 minute, then added my oil. Hooked up battery charger but it was practically already fully charged. Hooked up my Propane tank and hit the start button. cranks 3 times automatically. 3rd crank it started and ran great.. Let it run for a while without a load as suggested and then hooked up heater. Ran just fine. No more worries about power outages.

I have only tested the generator but everything works great and very happy with the generator. Customer service is great also, I had issues with a previous generator and they resolved the problem. That generator ran 22 hours non stop during the Texas power outage and led me to buy the bigger generator.

I just received and unpacked my new generator. It was easy to set up. After the experience of dealing with Helene, I am glad I ordered this generator to give me some comfort that I will be able to weather the next hurricane/tropical storm with the help of back-up power should I need it

Wanted to purchase a generator for several years after power outages from floods and hurricanes in Texas gulf coast region. After the February Texas Freeze fiasco I made up my mind and settled on Westinghouse 9500DF. Dual fuel was a must have and the keyless remote sweetened the purchase even more. Shipment arrived on time and in perfect condition. It took about 30 minutes to unbox, install parts, and add oil and gas. It started on first try using the remote. I let it run for 15 minutes. A couple of days later I started it again, it started right up without hesitation. Will have to wait for another real power outage to give it the real test and see how it does under stress!

Just received generator today! Added wheels, sturdy rubber feet, motor oil, gas, connected battery and she started right up using remote. Tried propane and generator ran great! Cannot wait to put to a true working test! Looking forward to many good years of service!

I purchased this to power an off the grid well pump, works great and also runs my 5th wheel camper and other things at camp. Love the dual fuel and remote start which works from several hundred feet away. Loaded with great features, best generator I have ever owned.