I ordered this unit toward the middle of December 2024. I picked it up on December 29, 2024. The packaging for the unit was superb! Assembly was exactly as depicted in the instructions. After servicing with oil and gas, the first start was via the remote fob . The unit probably made 2 revolutions before starting. Same was true when I started it on propane. Both times the unit started right up and ran smoothly. Good job Westinghouse!

I bought the this because my wife wanted a backup in case we lost power for an extended time. Put together, filled with oil, topped off battery charge and checked everything. Then attached to propane and it started right up. Whole process took less than 30 minutes. Ran it for about 1 hour with no problems. Only gave it 4 stars because I haven’t put a load on it and I only just got it. I expect and hope that it will deserve 5 stars. W

I bought this a week ago and I am so pleased with it so far. I received it earlier than expected, the box was not damaged in any way and everything was in order. All the paperwork was included manuals and all were easy to read with easy to follow instructions. The process of installing the wheels and the feet was easier than I expected and was done with it in just a few minutes with minimal effort and tools. I am ashamed to say that I almost cannot wait for a power outage to put it to the big test. I am confident with what I have seen and experienced that this is absolutely the best choice for the price. Thank You Westinghouse for a great product that meets and exceeds expectations.

Love that the generator comes with things that you have to buy if you go with a different brand--battery, remote starter key fob, battery charger, oil, funnel, wheel kit. It was pretty much plug and play to get this thing fired up and ready to go. Now I sit patiently and wait for a black out.

I replaced a Guardian Ultra Source 15,000 Watt Electric Start Generator with this Westinghouse 9500DF generator. I am amazed at what this gen could handle as for what we needed to maintain heat and electricity for the appliances we needed to cover power outages. This is a must purchase for major power outages in severe weather conditions, we were able to run two full floor gas heater, sump pump, computers, some lights, micro wave, 2 fridge and few other small appliances. The major ones such as freezer and frig no problem. I would buy again. It took me about 15 mins to assemble and the unit fired right up, and ran like a champ.

I recently purchased this generator so I haven’t had a chance to to use it during one of many power outages that I know are coming this winter. However my first impressions of this generator are Great build quality, it’s packed with features like remote start and plenty of backup power, easy setup and it started with no effort at all. So far so good. Very happy with my choice to buy this Model.

I've only had chance to run this generator for an hour, not even broken in but so far I'm very impressed. I like that it can run on propane and indeed it started right up on the fuel. Its my first ever generator so I don't have much to compare to but I connected my hedge trimmer and shop vac and the generator barely noticed. This unit is pretty loud I guess would be my biggest complaint, cause got to have at least one... :-) When it gets to final location I'll be trying to position in some way to try and further attenuate....? Will see. I'm also a little bummed that the propane high altitude kit is not available till next month but this unit for emergency power and I know I could run if I had to. Last I'll just comment that I don't remember it being in the start up notes but be sure to inspect the air filter. The outer coarse filter had not been properly installed on mine, was off center and so would not have filtered properly, and would have affect fuel air mixture so I'm glad I caught it. A little water and some time and then a clothing steamer and i got the filter to pretty much return to shape.. I wouldn't let affect any purchasing decision.

My electrician recommended this generator to me, and he was able to install a manual transfer switch for my breaker box to allow this generator to power on my necessities during outages. After a walk-through on how to use it, I am comfortable with power this on by myself to make it through outages. We simulated a power outage at my house, and everything worked perfectly as i wanted it to. Super happy with the product.

Bought this generator for my whole home back up. Only used for test but it worked exactly how I needed it to. My only complaint is the mount for the one wheel was broke upon receiving so the one-wheel leans, too much of a hassle to return. Thats why I have to give it a 4 star.

I purchased this generator as a standby power source in the event of a power outage. Shipping was fast and product arrived in good condition. Followed initial startup procedures, and generator started as expected using propane as the fuel source. I really like the dual fuel feature. After break-in period I used the generator to power my house, worked great. I would definitely recommend this generator!