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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
25.8K ratings25.6K reviews
  1. 5 stars86% (22.2K)
  2. 4 stars12% (3,101)
  3. 3 stars1% (283)
  4. 2 stars0% (82)
  5. 1 star1% (191)

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Showing 3,601-3,610 of 25,684 reviews
Jul 20, 2022
Bridgette 95
5 out of 5 stars
5 out of 5 stars review

Dual fuel

I purchased this In July.I’m glad I received this in a timely manner.We have a lot of power outages in this rural area.Dual fuel was a must.Put it together with the help of my brother.We followed directions and it was a breeze.Love the push button start and remote.9500 watts will take care of all my needs.

Review from westinghouse.com
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Mar 16, 2021
cpgbenso
5 out of 5 stars
5 out of 5 stars review

Balance of features and power

We bought this to power our home and guest house during an emergency. We looked at large (15kw) whole home systems, but couldn't justify those at 10X the cost of this 9500kw unit. We have a deep well pump and our guest house has electric heat and this can run both houses plus the well. I manually switch the two electric hot water heaters on at night when other high draw devices are not running, but otherwise every breaker is on and this just handles it. The set up of the machine was easy, although there was more play than I would liked to see on the shaft supporting the wheels so I added a second washer next to the cotter pin to reduce wear. The only thing that jumped out at me as odd were during the setup and initial operation. Their user manual is really complete and quite good but it omits a few basic things. It's fairly obvious to anyone mechanically inclined that they drained the oil prior to shipment, but the manual doesn't get to adding oil until page 18, and further seems to omit the oil capacity. The included 1qt oil is the correct capacity (actually it was not quite enough as 1qt only got it just barely above the Fill line). I liked that the manual spells out that synthetic 5w-30 is ok. Even though I didn't need it, the Spanish part of the manual didn't seem to have page numbers.

Review from westinghouse.com
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Jun 13, 2023
Mp88
5 out of 5 stars
5 out of 5 stars review

Powerful dual fuel generator

We needed a generator to power our well pump when the electricity goes out. I’ve been a fan of Westinghouse since around 2010 when I bought one of their tv’s on Black Friday. So it was an easy choice. I am pleased with this generator, it comes with a remote starter and it’s just an attractive piece of equipment to look at. It powers our well pump, refrigerators, air conditioner, tv’s, and lights with no issue. I’m very pleased with my purchase and will keep purchasing Westinghouse products in the future

Review from westinghouse.com
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Mar 8, 2021
gleis04
5 out of 5 stars
5 out of 5 stars review

Great Generator with Great Features

Have owned the generator for a few months and so far it has been great. It is nice to have the dual fuel option. An assortment of plug options on the control panel to fit your needs. I love the remote start/stop key chain to make operation that much easier

Review from westinghouse.com
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Oct 28, 2019
DT65
5 out of 5 stars
5 out of 5 stars review

Well though out and will made.

Best I seen out there for the price. Really like the fact that it came with a battery maintainer that plugs right into the panel. Solid rubber tires another plus. Has all the features on the panel that you could want . Really looking forward to putting this Generator in service....

Review from westinghouse.com
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Nov 5, 2024
Scott91
5 out of 5 stars
5 out of 5 stars review

Easy assembly and starting

Just received my generator and was really easy to assemble. After assembly I connected up propane to it and used both the push button start and remote start. Both worked perfectly and generator ran a lot of the house. A little learning was when starting you have to have the battery switch on and the main circuit breaker on to get power to the outlets (also the GFCIs on the regular outlets were tripped so I had to reset them).

Review from westinghouse.com
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Dec 21, 2021
Beaz
5 out of 5 stars
5 out of 5 stars review

Great features!

I bought this generator two months ago to hook to my house if the power is down. I'm so glad I did. Our power was off for several hours. And thanks to this generator we were able to have power for lights and keep our fridge and freezers going. Very well built, easy to use, and love being able to have dual fuel options.

Review from westinghouse.com
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Dec 6, 2023
dsdacd
5 out of 5 stars
5 out of 5 stars review

Great Upgrade!

We purchased this to replace our Firman dual fuel generator that stopped working. Living in a rural area, I generator is a must. This can power the essentials(well, AC, heat, washer/dryer) as needed during a power outage. I appreciate the remote and push button start on this model as that was a struggle with our previous generator. I love that it came with a battery charger as well. I am hopeful that with the correct storage and maintenance, this generator will last us for many years.

Review from westinghouse.com
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Sep 21, 2023
Loud
4 out of 5 stars
4 out of 5 stars review

Great Value for the money

Just recently purchase this generator. Had a transfer switch installed to make the cut over much easier. Upon testing the generator it was able to power all the essential electrical devises in our home : lights, gas fired furnaces and hot water heaters, etc. Great value and peace of mind for the money.

Review from westinghouse.com
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Dec 22, 2022
puco
4 out of 5 stars
4 out of 5 stars review

Working now

I had trouble getting power on the outlets (unit started fine). Put in a ticket and got a response from tech support. They sent me a new AVR. As I was swapping out the old one, I noticed one of the wires was not connected to anything (red wire). I guess it was knocked loose somewhere along the way. I reconnected it, fired up the generator and now it appears to work fine. I'll give it 4 stars now since I don't have any data on reliability.

Review from westinghouse.com
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