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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 3,601-3,610 of 25,584 reviews
Dec 31, 2022
too bad
4 out of 5 stars review

easy start

after several outages and having to borrow a generator in order to keep the heat on I was able to get this generator after the fact and have not had a power outage since. I played around with the gen when i finally received it . I put some gas in it and it started right up how ever after it sat for two years with gas in it I put stabilizer in the tank but the carb was fouled, luckily the gen has alternate fuel in the way of propane and i was able to start it with the propane and we were ready to go so the carb is toast but they are not expensive

Review from westinghouse.com
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Jan 29, 2023
ZJCP
2 out of 5 stars review

Convenient with Duel Fuel option, when it works

Bought in early 2021. Very easy to set up and used a few times with propane tanks without trouble. However, the first time with gas, it failed to power up after 10 tries. All steps strictly followed to the dot and only premium gas was used. Frustrating indeed!

Review from westinghouse.com
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reply from Customer Care

We are sorry to hear about the issues you have encountered with your purchase. Don’t hesitate to contact us at WestinghouseVIP@wpowereq.com with your contact information, and we will have a technician reach out to you.

Jul 21, 2020
Triple D
5 out of 5 stars review

Great features

Better than a whole house generator and cheaper, runs on propane and gas, auto start with automatic switching devise. Can run up to 10 circuits (maybe more but only have a 10 circuit box). Starts with touch of a button, very very happy with generator and price. Highly recommend for any homeowner.

Review from westinghouse.com
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Sep 16, 2019
Nicholas4of5
5 out of 5 stars review

Runs well

Very Happy with the product, filled with oil and hooked up LP gas, started right up! It got delivered on its own pallet. No dents or dings. put on its wheel kit without a hitch. Highly recommend for the homeowner and professional alike. I have had many generators, I really like this one!

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Oct 25, 2022
SStingray
5 out of 5 stars review

My first true backup generator

I just received my new WGen9500DF. My new garage is awaiting completion where I plan to use this as 240V power for welding when needed and, first and foremost, as a home backup power source for outages. The generator was received in excellent condition and attaching the wheels and feet and adding the supplier oil took all of 10 minutes. Next best thing to "no assembly required". I can't wait to put it to use!!! I've used a small 40 year old Dayton 3000/2000 in the past which kept my refrigerators and a couple other items going, but had to be filled up ever 2.5 to 3 hours. With this one, I can tap into the house using the proper switching equipment and be confident that we can weather any outage by selectively using anything in the house up to the run rating and not worry about frequent refills or the availability of power at gas stations due to the dual fuel capability. Follow ups to come.

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Sep 15, 2020
Joshua H.
5 out of 5 stars review

Very well engineered!

The setup couldn’t have been easier. Up and running in well under 15 minutes! Included funnel works great for the application, no spills! Hooked up to the propane tank, one press of the button and off it went. The manual could use some updating as some steps aren’t necessary since Westinghouse has already done them for you at the factory (battery connection and remote pairing as two examples). Excited to test it under load once the transfer switch is setup.

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Aug 3, 2021
Getbusylivin
5 out of 5 stars review

Substantial Generator

Received the generator, well boxed and protected and on time as scheduled. Unpacked, completed minor assembly of wheels and feet. Followed instructions; filled with provided oil. Filled tank with gasoline and fuel stabilizer. Went through startup procedure and then started with remote key fob and after two automatic tries, it started right up and purred like a kitten. Ran it for about 20 minutes. I am surprised at how smooth and relatively quiet it is. I am impressed with the build quality and will provide another review as soon as I have an opportunity to "power up the house".

Review from westinghouse.com
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Feb 2, 2021
ThomC
5 out of 5 stars review

Super Powerful - Dual Fuel - Simple Setup

Bought a WGEN9500DF for Xmas for myself. Old gas generator was just painful. What a great generator so thanks Westinghouse. Setup was simple The remote/push button start could not be any easier. Choice of gas or propane. Has all the connections I need and this unit runs my entire 330o sq ft home. Bought in November but setup this weekend with the impending East Coast storm.

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Jul 14, 2020
Bandit's Dad
5 out of 5 stars review

SO EASY TO SETUP

Purchased in June and received July 8th. Decided to go ahead and start up to make sure it worked. Put in gas and oil, pushed the Start button, automatically tried to start the generator, cycled twice and no start. I finally checked closer and the choke was not engaged. Corrected and pushed Start and....it started running. I love the push button start and the Key Fob Remote Start...it really works. I let it run about 15 minutes, shut it down, restarted it about 30 minutes later and it was so easy...just push the Start button or the button on the Key Fob and it started on the second try. Due to Covid-19, I am waiting on the electrician to get it installed to an outside 50 amp box which will connect it to my breaker box in the garage and will also have a special breaker installed so there will be a seamless transfer in case we have a power outage, which is likely since I live in Florida and we have hurricanes. I thoroughly researched generators for months because I have never owned one. This Westinghouse generator is highly rated and recommended. It is rated to run the house A/C as well as refrigerator, lights, etc. Will have to follow directions to properly used when I get everything installed.

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Nov 18, 2019
BobW
5 out of 5 stars review

Used for Home Emergency Power

I purchased a Westinghouse Dual Fuel generator to be used for emergency power during a wind event or fire utility outage. I wanted enough power to be able to run our gas furnace in the winter, while keeping the refrigerator operating, and having lights, internet, computer, and cell phones charging at the same time. This WGEN9500DF model delivers more than enough power to make that happen. I built a louvered enclosure to house the system and protect it from the weather and chose to power it with Propane since unused gasoline tends to go bad over time. With the larger 30lb Propane tank I expect to get 15-20 hours, depending on demand, before having to refill. The 240v 50A generator output is connected to my 50A RV Power supply, to provide a path to back feed to the house in the event of a power failure (after disconnecting the utility Main Service to the house of course). So far this is a good working solution to a potential outage.

Review from westinghouse.com
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