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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 3,581-3,590 of 25,584 reviews
Feb 24, 2024
Coffee Guy
5 out of 5 stars review

Poweful Well Built Generator

Well built Generator easy to assemble it can power my whole house I live in Florida where hurricanes can knock your power out for days. I have 4 generators and this one will be my go to. Electric start and remote start, you can be inside the house and start the generator without going outside in the weather ( Love That )

Review from westinghouse.com
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Nov 15, 2020
jim57
5 out of 5 stars review

Easy Setup and Startup

Purchased after tropical storm Isaias last August. Lost power for 3 days. I have 3 teenagers with big appetites and of course we lost all the food in the refrigerator and separate freezer. Had trees down and felt gross when I went to bed after working outside and then not being able to shower. I told my wife 'never again' and set about finding a portable generator. Knew I wanted to use propane and wanted a direct hookup to the breaker panel via the L14 30R outlet. I was going for the 7500DF but my electrician said I should go with the 9500DF in case I needed heat in the winter (we have electric heat). There doesn't seem to be much more fuel usage as they both use the same engine. I ordered on 10/21 and the generator arrived on 11/11 undamaged. I put on the wheels and mounting feet after tipping the unit on its side. Do this carefully with 2 people as it's a heavy unit. Added the oil that came with the generator but had to buy more and added about another 1/4 quart to bring the level 1/2 way up the hatch marks on the dipstick. Maybe this is just my anomaly but I didn't want to start the unit with the level showing below the 'L' on the dipstick. The unit came with the battery cables already hooked to the battery so all I had to do was complete a quick connect tied together just above the dipstick. I was pleased. Hooked up my 20lb barbecue tank, pressed the start button and after about 3 revolutions started right up and ran smoothly. I was going to buy 3 30lb tanks to handle about 3 days of running but the manual says it can be hooked up to bigger house tanks which I have. This must be done by a plumber knowledgeable with this type of conversion as line pressures are very important. My electrician said that he personally liked the Westinghouse so that made me feel I made the right choice. So far so good. I have confidence it will perform well when needed.

Review from westinghouse.com
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Jun 30, 2024
Becca83
5 out of 5 stars review

Great features and easy set up

Bought this for the upcoming hurricane season. Have not used it for an extended period but so far it seems well made and easy to set up. The features are what we bought it for and having more than one fuel sourse, a remote start and electric start is a life saver

Review from westinghouse.com
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Nov 19, 2021
JAM732
5 out of 5 stars review

Great value for the options

At a time when generators are hard to find I was able to not only find a Westinghouse generator at the size I need but also with the flexibility of dual fuel. Initial setup and engine start up out of was very simple. While I haven't had a need to use the generator to power my home yet I feel comfortable having this in the garage as a backup.

Review from westinghouse.com
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Oct 8, 2022
Modified one
3 out of 5 stars review

Right out of the box I get to test the warranty

Just got the generator today, unboxed it done the simple assembly. Put the included 1.1 liter of oil in it, and it doesn't fill it up to the hash marks, just over the bottom knob on the dipstick, not sure what's up with that. I attached the propane tank and it started right up, seemed to run good and the digital gage showed good power. Now the problem. I shut it off, went to restart it and the starter drive kicked out and the starter set and ran without turning the engine over. Had to shut the switch off to get it the starter shut off. Tried it again 2 more times, and it did the same thing. On the try after that the starter stayed engaged and started the engine. I will contact customer service and see what happens. I was looking forward to this generator and I think it will be a good one once this gets sorted out.

Review from westinghouse.com
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reply from Customer Care

We are sorry about the issue you experienced with your purchase. Please get in touch with us for an available resolution. You can reach us at WestinghouseVIP@wpowereq.com with you contact information.

May 18, 2022
Craig H
5 out of 5 stars review

Exactly What I Was Looking For

Meets my needs perfectly This generator checks all the boxes. It provides the emergency power needed for my home if/when the electricity is out: an affordable price, dual fuel, electric start (plus a remote key fob!). After adding gas and oil, it started right up with a couple pulls. The electric start worked perfectly after realizing I missed the battery wire connection step. Definitely recommend.

Review from westinghouse.com
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Jul 14, 2020
Harleycrock
5 out of 5 stars review

Outstanding generator, great value!!!

This WGen9500DF is exceeding all my expectations. Am able to fully run my entire home, including a 40 amp A/C, concurrently. Electrician who installed the Transfer Switch was so impressed he took video of the generator to show to others. This unit started on first try and has continued to do so in subsequent starts. Not too loud and is easy to move around. The remote start fob is a great plus. I researched and shopped for months before selecting this Westinghouse product. it was consistently rated as an excellent buy. Bought one for my daughter/son-in-law as I was so impressed. Highly recommend this WGen9500DF.

Review from westinghouse.com
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Sep 8, 2024
Henry329
5 out of 5 stars review

Great Features Easy to Use

Everything right down to the box is high quality and well engineered. Instructions are easy to follow. Setup and operation easy. Performance as expected from Westinghouse. Not too heavy once I put two wheels on. The package comes with tools and engine oil, very easy to put getother.

Review from westinghouse.com
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Oct 10, 2024
Jeff1962
5 out of 5 stars review

Perfect Size Generator for Power Outages

I bought this generator after a 4 day power outage after hurricane Helene. Not having a generator caused us to lose refrigerator contents and partial freezer contents. Living on the coast a generator is a neccesity with the frequent storms and high winds. The power will go out and be off for hours or for days. The purchase of a generator helps insure loss of food and keeps the AC running in the summer heat & humidity. The 9500/12500 size Westinghouse generator will run on dual fuel which is a life saver during extended outage. Gas stations can’t dispense gas without power, so the dual fuel can save you a lot of frustration. Westinghouse was my choice because of their high rating & reputation.

Review from westinghouse.com
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Jun 7, 2022
Drew31
5 out of 5 stars review

Excellent unit

Due to the direction our energy generation is going in our country, feel much better prepared to ride out the rolling brown outs with this WGen9500DF! Wanted the flexibility of the duel fuel capability. Impressed with the design and features of this unit! Next step is to get the sub panel with transfer switch installed.

Review from westinghouse.com
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