Purchased them generator on Sep 12. Delivery was supposed to occur on the 15th. Finally delivered on 25 Sep. I understand deliveries sometimes don’t go well so I was willing to look past that. I openedThe box the next day and followed the setup steps exactly to the instructions. After adding oil and gas the generator wouldn’t start under battery power or pull rope. I began trouble shooting by checking spark plugs. There was spark so I then began tracing fuel supply. I had gasoline to the float bowl in the carb (yes the switch was on gasoline not propane). Tried starting again with no luck. I verified the oil level was within range and it was so I went to the manual and tried all listed troubleshooting ideas. I then tried the service line which must not be available on Saturdays. As a last ditch effort I removed the panel for the control board and began looking for electrical problems. After searching I discovered a disconnected wire (appeared to be bad quick connectors or bad crimp). The wire was the low oil sensor. After replacing the bad connector the generator started and ran smoothly. I decided to leave this review after several hours of troubleshooting my brand new generator that wouldn’t start. My intent is not to complain for no reason as I hope this situation will be corrected for other customers. The generator itself looks like a good product and I am pleased so far once I got it running; this is why I took the time to leave this review because it seems to be a good generator and I would like to recommend to others but it is hard to do so when forced to deal with the frustrations that I described above. I hope that you are able to correct for other customers. In honesty I would like to try some of your other products but I am hesitant to do so after this experience.

Finally we got our hands into one after reading all the great reviews about it! Very sturdy and well built generator and I have no doubts it will last for years to come! No more pull start and love the one button start feature. Having the option to use both gasoline and propane is great. I will definitely recommend this to my friends and family!

Bought it last month in case of outage this winter. Liked how easy it was to put together, put the legs and wheels on in about five minutes. Filled it with the oil provided put about a gal of gas hooked propane and started after carburetor filed with gas, easy to switch from gas to propane.

I bought this generator as my first generator for my home as an emergency preparedness product. I liked the dual fuel capability and the amount of power this little unit could produce. My grandson helped me assemble this in minutes. After I charged the battery, it started right up. I feel a lot safer knowing I have a power source under my own control.

I bought this generator during a period when we were having multiple blackouts. I am so happy I purchased this product not only because it provided our home with ample power during the outages, but it was so easy to move and operate. In addition, the manual was very helpful and thorough.

I purchased this generator prior to hurricane and winter weather season and did not regret my decision. It’s gotten my family and I through numerous storms both during the summer and winter. The ease of use is extremely helpful and I like how it can run off duel fuel sources. I would highly recommend this generator to anyone looking to be prepared for bad weather no matter what time of year.

I bought the Westinghouse WGEN 9500 DF several weeks back because I wanted to replace a generator I’ve had for a number of years. This generator no doubt is a great generator. It is amazing with the options/ features that it has. I highly recommend this generator.

Bought the Wgen9500DF to replace an old pull start generator. Love the electric start and being able to run on propane. Eay set up, started easy. Actually looking forward to my next power outage! 3 year warrenty a plus. Looked at alot of other generators, so glad I chose this one.

I researched portable generators, and this one came in with top reviews and ratings. Based on a recommendation from my electrician, I needed a good 50-amp generator. I glad I purchased this make and model. In case of an emergency, I know I can count on this generator to get me through a power outage. Will also come in very handy on trips in the RV.

This generator is ideal for our home. It sure beats spending 5 times more on a whole house when you simply need the basics to work during a power outage. This generator has plenty of power and an easy start which makes it perfect for either of us to get it going. Happy so far!