Purchased this generator to replace a smaller Craftsman model that would not power the AC unit at my house during power outages and it gets very hot in Texas. The generator looks great and the assembly was easy. Love the provided funnel, no more spills or drips. I connected a propane bottle to it and started it with the remote on the first click. I could not be happier.

This generator is easy to use right out of the box. I have tested and love the remote control function of it. It is a very heavy unit and hopefully that means that it is durable. I haven't used it long enough to give it a 5 star. I will break in and start using to see it's full capacity and hopefully have the time to give you all a feedback on it. So far, it's the best one that I bought so far.

So far the customer service has been very good. I purchased a smaller unit initially and returned it for this larger one and there were no hastles with the return. The 9500DF machine is well-built and has many nice features, but when I purchased it I did not realize I need to retrofit it with a high-altitude kit if over 2000' in elevation. I can make that retrofit no problem, but one of the two parts is out of stock. Hopefully this gets resolved quickly.

The generator came with everything I needed to assemble it very easily and quickly. It took well under an hour. It even included lubricating oil for the engine. Start up was also extremely easy - hook up the propane tank (hose was included), flip the in switch, and press the remote button. It started flawlessly and ran smoothly. I love the dual fuel feature and the option to pull start, push button start, or remote start. The large wheels make it easy to maneuver. I am confident that I will be able to run my furnace, refrigerator/freezer, lights, and other small appliances next time I lose power. Great peace of mind!

I bought this dual fuel generator because I needed something to keep the essential appliances in our house running during an outage, the dual fuel option was attractive to me because I don’t like storing gasoline. The unit arrived promptly and was easy to set up and the instructions were clear. It seems very sturdy and well-built. So far during my test run I’ve only used propane but it was easy to start using the push button. One of the GFI outlets seemed a bit sensitive to the leaf blower I plugged in for testing as it tripped when I turned up the speed but the other outlet was totally fine. This is not something I hope to use a lot but I feel like it will serve me well during the next power outage.

For a first time generator user I was amazed on how easy it was to set up. Very easy instructions to follow. After it was all set up the generator started right up without any complications. A great product that we are extremely pleased with purchasing!

I have researched a number of generators in the last year and decided to purchase the Wgen9500DF, for several major reasons. Powerful unit, runs on gasoline and LPG gas, affordable, sturdy, nice design, great features, 3 year manufacturer warranty. Came well packaged and no damages. It was very easy to install the never flat wheels and stand. I am already loving this product and very happy with this unit and believe it is the right choice for my needs. I can't await to see it in action, in the next power outage or storm event.

Unboxing is super easy. Hooked up to my house and it will run all lights, outlets, fridge, and hot water heater. It is not enough to run the main ac/heater but I can use the stove and washer/dryer if I turn off most other non essentiel items during use. It is definately the more cost effective option if you can live with calculating the load before using your major appliances.

I bought this generator without the expectation of using my 3.5 ton A/C durimg an outage, but.....VOILA!! It was able to power on all the lights, A/C, 6 refrigerators, etcetera. Obviously, I didn't try my other high consumption equipments, such as water heater, electric range, dryer machine, but it did the work perfectly for like an hour.

Arrived in excellent condition. A breeze to assemble and prep for use even for a 70++ year old to do alone. Have not used for an extended period but initial checkout went smoothly. Dual fuel feature is great since you don't have to worry about degradation of gasoline between uses/periodic checks.