When I received the unit, the shipping box was pretty beat up and when unpackaged found oil residue on battery and frame. Stained inside of box. Called customer support and left multiple messages (for a week), and never got a return call. Hope this is not an indication of what type of support to expect for future issues. Was able to add oil and start up first try on propane. Runs smooth and steady at 240 volts.

Last winter, here in Texas, we experienced many long periods of power outages. There was not enough power to go around. Now that we have open borders and a flood of folks escaping from other states, it will only get worse. We decided on a backup generator to run our critical circuits in the event of the next inevitable outage. This model, from this company, is the best bang for buck out there.

I just purchased this generator and was impressed with it's solid construction and aesthetics right out of the box.  Westinghouse is rated as a top tier generator and has solid legacy reputation as a quality product.  Even though it weighs 250 lbs, the front folding handle enables easy transport.  Generator is transfer switch ready, control panel is methodically arranged.  Setup was quick, just 2 wheels and front support legs.  It truly is an impressive machine, can't wait to fire it up.  Tent running cover allows easy access to controls and refueling options.  Will provide future reviews regarding noise level and running efficiency.  Very happy with my purchase.  Service center stated that other comparible generators cannot run 12 hrs straight without overheating  this however is not an issue with this generator. 

I brought this generator a month ago and just open it today because the power went out and I build me my own generator breaker panel box with a rv plug, I have to say that this generator have a lot of power and really get the job done. I will recommend this product to everybody its one of the best I ever had you cant go wrong with it I promise and the price is a good price

I recently bought this 9500DFc generator to provide backup power for a cabin. I did a lot of research before making this purchase. My initial impression is that the generator is very well designed and built. The manual is well written and very complete. I really appreciate the fact that Westinghouse has taken the time to thoroughly describe (with illustrations) how to convert this neutral bonded generator to a floating neutral generator. This was very important to me since it is going to be used as a whole house backup power source. The generator is wired through a generator transfer switch to the building's main electric panel. As such, the building's main electrical panel already has a bonded neutral configuration. Since the NEC only allows one bonded neutral location, any generator connected to the panel needs to have a floating, or unbounded, neutral. Super easy to accomplish given the detailed, easy to follow instructions in the supplied manual. The generator starts quickly, runs well, and supplies more than enough power for my application. It has no problems powering sensitive electronic equipment, including to LED TVs, a modem, router, and security system. The dual fuel option is super convienent. I'm very pleased with the purchase, and highly recommend this generator. In fact, I just bought another one (this time a 7500DFc) as a backup power source for my daughter's house.

I Just bought the 9500 duel fuel generator and I am so pleased with this purchase. The Generator has electric start. It came with a battery and a battery charger. The assembly was easy . It comes with oil and a wheel kit. I put the oil in fueled up and push the start button and it runs. That easy! It’s price right too. Much lower than comparable generators. Great product guys.👍

I went from an older generator that failed me after a hurricane to this machine and it's a beast! Very well built and with a low amount of vibrations. I bought it mostly for the propane burning capability but will use gas if I run out of the other fuel. Worked like a charm right out of the box. Very impressed with it. I hate to admit this, but can't wait for us to lose power again in the next hurricane so I can try it out in its full glory.

I purchased this unit 3 weeks ago and finally tried it out today getting ready for any bad Florida weather coming my way. Followed the precise instructions to assemble and put in oil and fuel (used gas) connected the battery turned on switch and hit the start button and it started right up and connected power and worked great. Such a nice unit and even has remote start available. Will try a propane later , but know the unit starts up great and performs as advertized. Wow thanks Westinghouse for a great unit.

I bought this product recently. I had been eyeing it for quite some time as we did have a generator from a large hardware store. That generator was only capable of supplying up to 30 amps of power, whereas this generator carried the 50amp plug. With this generator, a 50 amp cable, breaker/receptacle, I am able to power my whole house up. I was truly impressed that this generator came with EVERYTHING. Wheel kit, oil, funnel, spark plug tool, battery for the starter, remote start, and a LPG hose. They also included the owner manual, service interval guide, and a parts replacement list. You can tell Westinghouse really cares to put out an exceptional product. While nobody wants to necessarily HAVE to use a generator, I am happy to know that in the event of an outage in my area, I'm going to be one of the lucky few who can get back to "normal" within minutes, all thanks to this Westinghouse generator.

I bought this 2months ago and assembled at that time.I hooked up on propane and ran it a short time disconnected propane and installed gas ran for short time ran as it should. Today two months later I ran it again on gas and hooked up on a 240 volt heater ran 45min..During this time I change thermostat up and down and generator reacted as it should.I’m ready for winter