Skip to Main Content
Sams Club
Sams Club
Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

Member photos

  • +56 images
Sort by |
Showing 3,501-3,510 of 25,584 reviews
Aug 21, 2022
Ramtough57
5 out of 5 stars review

Great generator

I purchased this generator 2 weeks ago after having multiple overnight power outages and this wgen9500df was exactly what I was looking for. Being able to run on gas or propane is a huge plus in a emergency situation. Plenty of power to run run my whole house, well pump, central a/c and electric water heater. The electric start is a very nice feature along with the remote start. Having a backup pull start is also nice to have. The generator frame and handle are built very well and sturdy, everything is as compact as it could be for the amount of power this generator provides. Overall a very nice unit and would definitely recommend to others looking for a well built and powerful generator.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
May 31, 2022
JKRN73
4 out of 5 stars review

Great Machine, Good Customer Service, But....

Out of the box the machine was as advertised and looked amazing. The set up was easy and the instructions were clear and easy to follow. The price and features of this unit are amazing, Great Value! Now that it is running I am very satisfied. Here is where the "But" comes in. The issue I had was that it wouldn't start. I read many of the reviews and it seems to be a common problem. I called customer service and the agent gave me two suggestions, to add a little more oil so it is in the middle of the acceptable range on the dipstick, and to remove the solenoid off the bottom of the carburetor and make sure the needle is moving freely. Despite the fact that the process to removing the solenoid was a labor intensive and frustrating process, the two suggestions did the trick and it started right up. Once running it performs beautifully. But, having to do all this was a bit time consuming and frustrating. I would suggest that anyone purchasing this unit, and I DO RECOMMEND YOU DO! Make sure it is running well before you go out and try to get it going in the field or during an emergency.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Sep 19, 2024
JamGrego
5 out of 5 stars review

WGen9500DF Generator

After spending a week in the heat of July in Houston after Hurricane Beryl, I am so glad we have this generator now. We have tested it to make sure it is working (please make sure your battery is charged on it before attempting remote start, we learned this lesson and thought it was broken) and it is enough to power our fridge, fish tank items, lights, fans, TV and a couple of window AC units.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Nov 14, 2024
CLK14
5 out of 5 stars review

Can't wait to pit it to the test!

Living in Florida means hurricanes that usually come with power failure. After the last batch of back to back storms our generator decided to stop generating. Not what anyone needs!! Did the research and the Westinghouse Wfen9500DF stood out from the others. Love the dual fuel option and of course the remote start key fob. Set in up with ease thanks to the great instructions in the manual and ran it for the 5 hour break in period since there may be yet another storm aiming at us for next week. Planning on having this one wired into the electrical panel so no more extension cords!! The only downside to this generator is that it is very noisy. But won't care too much when we have our next power outage.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jan 23, 2022
Stacy Z.
5 out of 5 stars review

Just what I needed

With the increased power outages happening in California, finally broke down and bought a generator. Westinghouse came well recommended and the WGen9500DF had all the required features and power to run my well pump and critical circuits in my house through a transfer switch. Generator arrived well packaged and ready to go! Time will tell on reliability but from what I’ve read, it is the machine to have.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Aug 10, 2020
gcasey17
5 out of 5 stars review

Dual fuel and nice features

I bought this generator after researching quite a few different brands. This seemed to have a lot of nice features and small details that made the difference. Dual fuel was a must but the outlet covers, remote, start, and ease of use and maintenance made me feel good about my purchase. There was little assembly and in no time, I had my 40lb propane tank hooked up and was ready to go. It started immediately and has been purring ever since. It's a little bit loud but a small price to pay for power during an emergency

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Aug 5, 2024
RichQ
5 out of 5 stars review

Great Generator

I recently bought this 9500DFc generator to provide backup power for a cabin. I did a lot of research before making this purchase. My initial impression is that the generator is very well designed and built. The manual is well written and very complete. I really appreciate the fact that Westinghouse has taken the time to thoroughly describe (with illustrations) how to convert this neutral bonded generator to a floating neutral generator. This was very important to me since it is going to be used as a whole house backup power source. The generator is wired through a generator transfer switch to the building's main electric panel. As such, the building's main electrical panel already has a bonded neutral configuration. Since the NEC only allows one bonded neutral location, any generator connected to the panel needs to have a floating, or unbounded, neutral. Super easy to accomplish given the detailed, easy to follow instructions in the supplied manual. The generator starts quickly, runs well, and supplies more than enough power for my application. It has no problems powering sensitive electronic equipment, including to LED TVs, a modem, router, and security system. The dual fuel option is super convienent. I'm very pleased with the purchase, and highly recommend this generator. In fact, I just bought another one (this time a 7500DFc) as a backup power source for my daughter's house.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Mar 4, 2021
TexasEM
4 out of 5 stars review

So far so good...

Decided to buy a generator after the big freeze and power outage in Texas and settled on this one. Followed all the instructions in the manual and fired it up. The FOB pairing was pretty straightforward. The first time trying it out, it didn’t start on the first go. It cranked 3 different times before the engine turned over. Checked the receptacles and they all had full voltage output. I haven’t tried it on my transfer switch but will update review when I do.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Apr 4, 2022
Nanky
5 out of 5 stars review

Everything You Can Ask for and More

This generator is of great value and a perfect safety net with the dual fuel capabilities. Generates plenty of power to keep our home upright during periods with no power. Easy to set up, and when setting up properly it is easy to move around using the attached bar, a good design for mobility.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Oct 2, 2020
GenPeteLC
4 out of 5 stars review

Appears solid and meets expectations

Initial test shows that the generator works seamlessly with my manual transfer switch and propane input. Assembly was easy, but female portion of bolts that hold the feet have a defect and I couldn't attach one of the bolts. The generator started up first try, and although loud (expected) I look forward to a powerful solution next time the power goes out.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100