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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 3,481-3,490 of 25,584 reviews
Oct 19, 2023
TechTchr
5 out of 5 stars review

Great value for a backup generator

Style: 9500W Dual Fuel Arrived within one week of purchase, assembly was fairly easy and the instructions were very easy to understand and follow. I charged the battery, added oil and gas and it started the very first time. I have been running it for a break in period off and on for the last few weeks, it is recommended to allow five hours running time for a break in period. I purchased it to replace our 5K generator that was 20 years old and had stopped producing electricity. I have not had to use it yet, but I am sure it will be more than enough for us in case of a power outage. I am impressed by the sturdy packaging that it arrived in as well as the ease of assembly, it included all tools needed as well as the oil and the funnel. It seems like a well designed product and hopefully will last as long as my previous generator.

Review from westinghouse.com
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Jan 20, 2025
Big Papa63
5 out of 5 stars review

Alot of nice features on this duel fuel genny

My son bought this for me as a gift and it does everything I need it to do. Love the duel fuel option. With gas heat and gas cooking in my house, this genny has plenty of power to run everything I have on my transfer switch....and then some. Love the Fob for starting.

Review from westinghouse.com
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May 27, 2024
MA wgen9500df
5 out of 5 stars review

Off grid usage

Very nice generator. We needed a generator with a 50amp plug-in. This fits well foe off grid living as a backup system to recharge our solar battery storage when the weather is cloudy, raining and snowing. It give a great jump to our battery system. It easily starts with the electric start and remote start as well. Haven't had to use the pull start, but I assume it will be easy too.

Review from westinghouse.com
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Jan 17, 2025
Anonymous
1 out of 5 stars review

Rated as the best bang for the buck

I bought this generator one month ago. set it up as instructed and test ran engine and generator. all was good. Today a tried to start the engine for exercise sake and she would not start. Checked trouble shooting guide as prescribed and everything is as it should be. Starter works excellent but absolutely no fire. Calling Westinghouse today, hopefully they will be unlike other manufacturers and offer a solution.

Review from westinghouse.com
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reply from eComm

Hi, We’re sorry to hear about the trouble you’re experiencing with your generator. It’s great that you followed the troubleshooting guide, and we understand how frustrating this must be. Our team is here to assist you, and we hope to resolve this quickly. Please don’t hesitate to contact us at support@wpowereq.com or call 1-855-944-3571, and we’ll work with you to find a solution. Thanks, Sydney, Westinghouse

Mar 26, 2020
slg1
5 out of 5 stars review

Reliable Workhorse with great features

We were looking for a reliable power generator with the flexibility of using gas or LP, but with enough power to run the critical devices in our house. We were pleasantly surprised that this model from Westinghouse even included a fob for remote starting! The generator worked right out of the box and was easy to set up. Very satisfied!

Review from westinghouse.com
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Apr 4, 2021
TennX
5 out of 5 stars review

Well made, easy assembly, intuitive functions

Well made, easy assembly, intuitive functions. I plan on having it set up professionally to run my major appliances and pool pump. I spent a lot of time reviewing several generators and found this product to have the features, KW, and value that put it over the top for me.

Review from westinghouse.com
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Jul 7, 2023
davew318
5 out of 5 stars review

Powerful Generator

I finally purchased a generator for my new home In Bossier City, LA after we were without power for 5 days after a severe thunderstorm/hurricane. I had a professional electrician come and install a disconnect switch to the electrical box and now I won't be left in the dark no more! Even my electrician was impressed with the features and key start and said this is the best generator he's ever seen!!

Review from westinghouse.com
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Nov 12, 2020
JPJ51
5 out of 5 stars review

So Far So Good

Just received the WGen9500DF and found it easy to assemble. I do recommend more than one person unboxing and assembling, which I didn't do. All parts were there and instructions were spot on. When we get a winter storm I'll need to leave another review but until then, so far, so good!

Review from westinghouse.com
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Dec 13, 2021
Sprescott
5 out of 5 stars review

Looks great

Received my generator within a few days of ordering and on time. Easily assembled and started right up. Did a small load test on it and it powered the items. Will add more when I connect it to a heavier load but so far looks like it will do the job.

Review from westinghouse.com
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Jul 19, 2020
Frank.W
5 out of 5 stars review

Great features

I bought this generator a little over a month ago and I'm extremely pleased with it. The Duel fuel will come in handy for us during hurricane season, allowing us to run on gasoline that we have at home and then running off of propane after that. As it could be several days that we would be able to get gasoline again, if it is a bad storm.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100