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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
25.9K ratings25.8K reviews
  1. 5 stars86% (22.3K)
  2. 4 stars12% (3,115)
  3. 3 stars1% (286)
  4. 2 stars0% (83)
  5. 1 star1% (192)

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Showing 3,451-3,460 of 25,805 reviews
Jan 8, 2025
Reviewer name: Czechers33
5 out of 5 stars
5 out of 5 stars review

Easy to set up, easy to use

I recently paired the Westinghouse 9500 with an interlock system for seamless power transitions during outages, and I couldn’t be happier with the setup. The generator is incredibly easy to use and set up, even for someone without much experience. The remote start is a standout feature for those with a bad back like me. As far as capacity goes, I am able to support my base load, my 3.5 ton downstairs A/C unit along with 2-4 major appliances without the need of a soft-start on the A/C unit. One thing to note: it’s heavy. Moving it can be tricky if you’re not prepared. Take it from me—fully extend the handle before trying to move it. Trust me, it makes a world of difference (learned that the hard way, lol). Overall, it’s a solid, dependable generator that performs exactly as advertised. Highly recommended for anyone looking for a powerful and user-friendly portable generator!

Review from westinghouse.com
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Jun 10, 2020
Reviewer name: generator guy
5 out of 5 stars
5 out of 5 stars review

Wish I had one sooner

Nice and cost-effective alternative to paying thousands for a larger stand-by generator with installation costs. Large enough to run much of what you need during an extended power outage. Dual fuel option allows flexibility to run on gasoline or propane, which allows you to run longer before running out of stored fuel. After living through hurricanes Ike and Harvey, I wish I had one of these sooner.

Review from westinghouse.com
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Jul 30, 2023
Reviewer name: CBJ at the bay
5 out of 5 stars
5 out of 5 stars review

Easy to use

I just purchased this in June. We haven’t had a power outage yet but have tried it out and it works great. I was going to get a generac but the install and permitted was a nightmare. I gave up on it. This is a great alternative and 1/3 of the price.

Review from westinghouse.com
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Sep 17, 2023
Reviewer name: Mary2012
5 out of 5 stars
5 out of 5 stars review

Easy Start Up and Operation

We purchased this generator as a whole house backup, based on my sister's positive experience with this model. We live at high elevation with times of extremely cold weather. Having experienced a power outage during such a cold time, it was very important for us to have a reliable source of backup power. This generator fit the bill. It has dual fuel (propane & gasoline) which was a determining factor in our purchase, giving us options on how to power it. The instructions were easy to follow, and we feel confident we can wait out any grid failure. Delivery of the generator was scheduled for a convenient time and was also a positive experience. We highly recommend this item.

Review from westinghouse.com
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May 27, 2024
Reviewer name: Lef18
5 out of 5 stars
5 out of 5 stars review

Great features

Haven’t had to use yet, but my house loses power at least 2x/ year due to storms. With 2 young kids we finally broke down and bought a generator. We love the dual power feature. This will definitely come in handy and we are pleased with the price and the features.

Review from westinghouse.com
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Jul 25, 2023
Reviewer name: Charlie1!
5 out of 5 stars
5 out of 5 stars review

East setup, no hassle break in period.

Follow the directions and the WGen 9500DF goes together quickly and easily. All directions are clear and easily understood. Battery was charged in 15 minutes. Filled with oil as directed, topped off with Ethanol-free gas, pressed the start button for 1 second and it started immediately. What's not to like? It is easily moved about, and the large tires get over gravel without bogging down. Break-in period was straight forward and without problems.

Review from westinghouse.com
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Feb 5, 2022
Reviewer name: Gregory0691
5 out of 5 stars
5 out of 5 stars review

Dual fuel Generator

I’ve had good luck with a Westinghouse power washer so I am excited to use this generator. For the cost it is a powerful generator with the option of gas or propane for the fuel source. The remote start was a deciding feature for me. I like that I do not have to go outside to start it. One issue is that the 50 amp outlet is right above the wheel. 50amp cords are very thick and robust. It is hard to get the 50 amp plug in with the wheel there. The cord does not want to bend or flex. I’m looking forward to the next power outage to see what this thing can do.

Review from westinghouse.com
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May 5, 2022
Reviewer name: Swisher
5 out of 5 stars
5 out of 5 stars review

Generator Review

Just bought this and was easily able to assemble the wheels and feet. Just followed the directions, filled up the oil reservoir, attached the propane tank, connected the battery and clicked the remote start and away it went. I was worried that my wife would have trouble moving it around but no worries! Now...hopefully we will not need it!

Review from westinghouse.com
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Jan 23, 2022
Reviewer name: The big R
5 out of 5 stars
5 out of 5 stars review

Nice Color

I purchased it on 1/19/22 recevied it in 2 days. Got it up and running in last an hour. Only used propane,cranked up on third try. Nice sterdy machine. Tested it with a skill saw, lots of power. Hope not to ever need it, but if I do, I think I made a good choice with the WGen9500DF.

Review from westinghouse.com
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Dec 26, 2019
Reviewer name: david137
4 out of 5 stars
4 out of 5 stars review

Assembly was easy. But after that, Not so much

The item was very well packed and arrived in good condition. The instructions for assembly were clear and assembly was easy. The manual should be updated as to battery connection. The terminals were already installed, all I had to do was connect the polarized plug to connect the battery instead of screw the leads on the battery. That was great. After that, the manual falls short. The assembly instructions stop on page 13, and goes right into the features. There is no mention of adding oil until you get to page 20 which refers you to "See Checking Engine Oil." without a page reference. So I have to search for that in the Table of Contents and go to maintenance section on page 26. Now I have to go back to page 20 and start again. I thought that the setup and preparation for initial operation instructions were too scattered throughout the manual and sometime incomplete For example, on page 22 under Operation, paragraph 3 says "Make sure the circuit breakers are properly set (see Figure 8)." OK, but figure 8 shows the circuit breakers in both the Operating and Tripped position, and doesn't say which is "proper" for starting. Now I know the breakers need to be in the operating position to provide power, but do I want them tripped for startup? I would have liked to see more of an initial setup that walks you straight through all the items needed to check, fill, or service to be ready to start. Very much like a Quick Start guide. Then go into the Before Starting the Generator section which outlines the ventilation, location, grounding requirements, power cord size, etc. I would also like to see a fluid specification chart that tells me the gasoline requirements/capacity as well as the engine oil type and capacity. All on one page or in one paragraph in the initial setup section I proposed.

Review from westinghouse.com
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