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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Nov 12, 2020
JBird357
5 out of 5 stars review

easy set up / haven't had to use it yet

the delivery company left the box outside of my barn on the driveway in the rain. they did not cover the shipping box with any plastic so fortunately i was home to run outside and struggle to get it into the barn by myself. i cant knock westinghouse for that. unboxing was simple: install 2 wheels, 2 wheel posts, connect batter cable, and add oil. dont forget to plug in your battery charger and make certain your switch is in the off position on the generator itself so the indicator light is off and not sucking juice from the battery unnecessarily. will update after i get the chance to use it. thank you,

Review from westinghouse.com
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Dec 18, 2023
Dwaino
5 out of 5 stars review

WGen9500DF

Arrived as scheduled and in perfect condition. Set up instructions were quick and easy. This dual fuel generator fired off flawlessly using both the push button and remote start. While we have yet to put it to the test with a power outage, the test run was great. I had actually expected this generator to run louder than it actually does. Impressed so far.

Review from westinghouse.com
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Nov 16, 2020
Culpeper
5 out of 5 stars review

Very Solid, Great Features

We live in the People's Republic of California where they turn off your electricity on a moments notice out of fear of fires - even the day after it rains! Anyway, I just got the WGen9500DF delivered. The product set up easily and was easy to get working and generating power. I was worried about the noise but is quieter than the Generators the neighbors have. We will be able to run our major appliances off of this and will have lighting and a degree of "normalcy" with this generator when the boobs in Sacramento turn our power off again.

Review from westinghouse.com
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Jan 22, 2021
Powers out again man
5 out of 5 stars review

Perfect Power

What a great product. Simple to operate, my daughter who is small can pull start it, the auto choke release is a great touch. First time I started it I filled it with fuel, turned the fuel shutoff on. Choked it and then pulled the recoil start 3 times to prime it and move some oil around. I turn the switch to ON, pulled the start rope again and it started right up. Didn't have to pull hard and fast, just a smooth pull. Then My daughter wanted to try starting it. I shut it off, turned it to on with no choke and she started it with no problem. We went over operating instructions so she felt sure of herself. (power always goes out when I'm not home) 2 days later the power company shut us down because of high winds. She rolled it out and put it on the pad by herself, started it and had everything running and powered up when I got home. BTW the generator out weighs her by 175lbs. So here is the pros & cons because that's what you are here for right. PROS: User Manual is complete - Assembly- is easy, duel fuel-is a plus, Electric start & remote start-perfect . Fold away handle. low noise level. gauges/meters. outlet covers. Under a load it barely makes a different sound. It is a great generator, the perfect addition to our home because of our power company turning off our power 4 to 5 times a month, (under windy conditions) Now the CONS, (which BTW I really am nitpicking here) Fuel tank could be bigger, some of the nuts that the feet screw into were not aligned and it made assembly a little difficult. That's it, all I can complain about. SO, would I recommend it, YES. Maybe not a generator you would want to load into the bed of a truck everyday, but if you did it would power every tool you have. I tested it with my wire feed welder and it never missed a beat. One last thing, My next door buddies gen wouldn't start so we ran cords over the wall. and this is what we powered: 4 fridges, 2 freezers, 3 lamps, 2 computers, Modems, Routers and my central heater, and a microwave oven a few times. The Generator never missed a beat. I am very happy with your product Westinghouse!

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Jan 18, 2024
KJG102
5 out of 5 stars review

Westinghouse WGen9500DFc

This generator was purchased per my electrician. It is eveything that I hoped it would be. It is versatile which is what I was looking for. It is so easy to start and accomodates all my needs during a power outage. Would highly recommend purchase of this generator.

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Jul 23, 2022
Sarahnrick06
1 out of 5 stars review

Not durable

I bought this a month a go and after 350 hours of use and 7 oil changes and 2 spark plug changes, when I was working on it's 3rd spark plug change, the threads broke off and came out with the spark plug, even though I used the tool provided. Now I can't get a new spark plug in and my home that runs on generators is without power.

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Jun 26, 2021
Anonymous
5 out of 5 stars review

Surprising features

I purchased this generator as an emergency back up just in case we ever loose power. When it arrived, I un boxed it and was immediately impressed with the quality of its construction and the fit and finish of the machine. It took about 30 minutes to get it put together, filled with oil, and connected to a propane tank. When everything was ready, I hit the button on the remote start and the generator lit right up and functioned flawlessly. Overall, I am impressed with this unit.

Review from westinghouse.com
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Feb 4, 2024
Gary66
5 out of 5 stars review

Simple to use

We bought this after several power outages in our area. My wife was tired of throwing perishable food away so we did research on generators. This one fit our needs. We haven't had a need for it yet but we did a test run and it is very simple to operate!

Review from westinghouse.com
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Oct 31, 2021
JerryM72
5 out of 5 stars review

Easy to use.

I am not a contractor but I bought the WGen9500DF for peace of mind! I live about 1/4 mile off the road and the power to my house has been there for many, many years. I'm sure if there if there is an outage and a problem with the lines coming from the road, I would be one of the last to have it repaired. The generator was easily set up and the directions were easy to follow. It runs like a charm! Peace of mind, thank you.

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Nov 13, 2020
Scott2020
5 out of 5 stars review

Easy Setup

After many years with no generator I finally took the plunge. Reading many reviews I decided on the WGen9500df. Setup was easy everything you need comes with the Generator after adding gas and following the startup instructions I hit the START button without pause it started 1st time. Very happy with my purchase.

Review from westinghouse.com
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