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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 2,801-2,810 of 25,583 reviews
Aug 5, 2023
MWP1
5 out of 5 stars review

This generation is a beast

So glad I purchased this generator. I was going to purchase the smaller Westinghouse generator but after talking to their customer service representative and for a little more money, I opted for this one. Firstly the delivery was right on time and there were two men delivering this and they were very careful as I watched them from my doorbell camera. As far as the generator, it was packaged very well and nothing was damaged or missing. Super easy to set up. Just installed two wheels and two legs and that’s it. Read all the literature and user manual before using and you’ll be good if you follow the instructions. The generator started right up with no issue. As far as power, this thing ran my condos a/c although it’s a smaller unit, it had no problem powering it as well as lights fridge and tv with ease. Make sure you check all the appliances power consumption ratings to make sure you’re within the proper range. I decided I would take it to my shop to try my welder on it. The generator rolls very well and I had no problem wheeling to my shop behind my house. Again this generator met the challenge with ease. This has many perks ( electric, remote and pull start as well as dual fuel etc ). I emailed Westinghouse’s customer service prior to purchasing to ask a few questions and they replied right away. You can feel confident buying this generator. Westinghouse has a great product and their customer service is spot on. No regrets here.

Review from westinghouse.com
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Jul 19, 2020
TomC
5 out of 5 stars review

Excellent Choice!

We upgraded our manual transfer switch to ten circuits from six and needed a larger generator. After researching several manufacturers I was sold on the reviews from other purchasers. This WGen9500 DF is well made and designed for ease of maintenance. Very impressed with the control panel and accessory items included. The battery and grounding lug are easily accessible unlike by older generator. This is my fourth portable home standby generator and this is by far the most well designed.

Review from westinghouse.com
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Jul 22, 2021
mhandya
5 out of 5 stars review

Remote Start

Setup was easy and remote was already synch to the generator. I researched many generators and this one was the best deal. Starts up easily and runs on propane. Has 30 and 50 amp. I am having a lockout and 50 amp plug installed. The tech looked at the generator and was impressed with size and run time.

Review from westinghouse.com
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Feb 23, 2021
Farmer122
5 out of 5 stars review

GREAT PRODUCT!!

This generator is a good match for the minimum desired load in my home including operating my electric hot water tank and well! For the output, it is compact and easy to move with the wheels and fold down handle. Super easy to set up and start! I am running on LP which keeps it free from gasoline that can go bad when not used. No draining required to put it into storage. However, I like the fact that during a long power outage, I can switch to gasoline if I run out of propane.

Review from westinghouse.com
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Sep 12, 2023
robkal56
5 out of 5 stars review

This Generator Impresses

Just purchased my WGen9500DF. This generator is much more substantial/heavy duty than I had expected. While just a new owner, I am impressed. Their documentation is thorough which says the Westinghouse team is thinking about the owners. Assembly was a breeze: their Quick Start Guide walks you through attaching the wheels and stationary feet, and then adding oil and gas/connecting propane. The QSG also walks you through your initial start procedure using either fuel. Overall, I feel good about my purchase.

Review from westinghouse.com
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Mar 30, 2022
Dfnicejr
5 out of 5 stars review

Great Generator

I bought this and it was delivered 2 days later. Minor assembly required and had no issues. Started right up when I hit the start button on the remote control. Now to setup the deadmen switch on my breaker panel and mount the external plug and I’m ready for the next power outage.

Review from westinghouse.com
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Dec 18, 2021
Jagger
4 out of 5 stars review

Good but needs more shipping protection for bolts

I just got the generator in today so i havent got to fully use it yet. My only complaint so far is that they didnt provide any protection for the threads to the legs. This is an easy fix just by putting temporary bolts in the bolt holes. I was able to rethread 3 of the 4 bolt holes but the last i had to just get a bolt and nut. Other than that problem, it was minimum scratches which were all on the undercarage of the generator. Looks like a nicely built product. It came with everything it advertised and was easy to construct.

Review from westinghouse.com
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Oct 19, 2024
jaw131
5 out of 5 stars review

Excited to use the new generator

After hurricane helene, I decided it was time to invest in a generator. I love that this has the option of two fuel types which helps my chances of staying powered on when gasoline can get sparse like it did during the hurricane. I haven’t used it yet but the packaging was spot on and the build quality makes you really feel like this thing will last forever.

Review from westinghouse.com
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Jun 14, 2021
OldHarleyGuy55
5 out of 5 stars review

We are prepared!!

Easy to get set up, and started right up, I purchased this generator because of the great reviews it was receiving and I know we made the right choice. Big enough to run all the needed appliances, A/C, refrigerator, lights and tv in an emergency when power goes off again.

Review from westinghouse.com
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Aug 26, 2023
Lirpa
5 out of 5 stars review

Ready for hurricane season

I bought this six weeks ago in preparation for the upcoming hurricane season. It is a beautiful machine, easy to set up, easy to use. I love the propane gas feature. Makes me feel safer when storing fuel. I wish I could report that I have put it to the full test but I have not owned it long enough, and I certainly pray that I never have to use it.

Review from westinghouse.com
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