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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 2,651-2,660 of 25,583 reviews
Nov 20, 2021
Acadian Heating & Air
5 out of 5 stars review

remote start for bi weekly test run from inside

Westinghouse makes giant generators that power our cities! if anybody knows how to build a portable generator its westinghouse! what took you so long with your brand name recognition? it works great love the 9500 watt continuous with remote start for weekly test run from the comfort of staying inside my home. I can run a 4 ton central ac in cool mode. 2 refrigerators and all led lights TV of course. if running central AC , Turn off the electric water heater and dont use electric stove and this works well, and the power from the generator itself is clean enough to operate the honeywell digital thermostat, even at 25% THD. the Champion 6200 watt bought 1 month earlier cant operate the thermostat due to a highter Thd or electricity which is less clean. It has a 3 yr warranty !!! cast iron piston sleeve, basically thats what the commercial series portable engines use. so hopefully the generator itself will last as long as the engine if its not overloaded . also turn on your breakers sequentially by highest priority in summerheat like this 1 lights 2 AC if ac kicks immediately dont turn on next breaker until the generator rpm levels out which takes about 4 seconds 3 refrigerators dont use electric stove until ac turns off, overcool home 1 hour before shower time , then turn off ac and flip on breaker for water heater which takes 4500 watts 1/2 the total watts of this 9500 watt generator, wait 30 minutes is all it takes to heat up the water tank and its shower time. same for cooking , cook on portable gas stoves or cook in bettween ac cycles only just turn off ac for quick cooking meals , grits eggs this is how we managed during hurricane IDA 2021 . if you overload the generator ck by ampdraw or look at the hertz mode on the gen display , it shouldnt go below 60 hz. as the rpm slows down the hertz reduces as an indication its overloaded you can ck the hertz by pushing the very small button on gen display the more load put on generator the slower the rpm and the less and less hertz reading . as hertz is set on 3600 rpm which is why all generators need to run at this rpm. the easiest thing to do is to overload this and the generator its self will overheat shortening lifespan, which is why so many generators for sale as used have motors still run but generates no electricity, gen is burned up. this is my experience living on generators during hurricane outages since 2012 hurricane gustav 1 gen was accidentally abused , just cuz it can run more items doesnt mean that its ok. hope this helps the newer Gen users just getting into it since hurricane ida as i sas a lot of 1st timers. so easy to spot with those small gas cans. you need about 8 large 5 gall cans since we also have gas shortages while having to use genrators , and gas rationing 4 cans per customer, the irony.

Review from westinghouse.com
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Oct 26, 2021
RealtorChu
5 out of 5 stars review

Amazing Product

Love this product so much. its got great power for all my needs including my hobbies as a fabricator. This product can run my house and all the functions i need to get by as long as i have fuel/propane or gas. Incredible product and its got great features and even a remote start that my wife loves. Great investment and thankful to have this product that will be handy form many years to come.

Review from westinghouse.com
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Nov 17, 2019
Deedub66
4 out of 5 stars review

Comforting Feeling

I bought this a month ago for piece of mind for me and my family. Setup the WGen9500DF was easy, add the wheels, handle, oil and gas and connect the battery. I haven't needed to use it yet but again the piece of mind it is giving my family (with the areas rolling blackouts) is priceless.

Review from westinghouse.com
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Jan 6, 2024
Duke24
4 out of 5 stars review

Arrived safely and works great

The generator arrived strapped to its own pallet. There were no marks at all on the packaging. My husband read the owner's manual to ensure he operated it correctly. He ran it the first day for 2 hours with no issues. The manual does say there is a high altitude adjustment that is required for operating at altitudes above 2000ft. Operation without this adjustment will cause decreased performance, increased fuel consumption and increased emissions. There are 2 items to purchase: High Altitude Carburetor Kit and High Altitude DF Regulator and both must be purchased. I guess I will be searching for these two parts to purchase and then I will have to figure out how to install them. It would be helpful if the company just shipped out a unit designed for high altitude to alleviate this headache for the owner. The receptacles have been rearranged so that the large 50A is located in the center of the unit, thereby removing the issue of this large cord being located above the wheel. I look forward to having this unit to power my refrigerator, freezers and well pump during long power outages. I am rating this a 4 because of the additional parts I must purchase to efficiently operate it above 2000ft. elevation.

Review from westinghouse.com
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Sep 21, 2021
knew
5 out of 5 stars review

Great Generator

We finally bought a generator about one month ago after having lost power for 3 days. This generator is very nice. It is sturdy and looks great. It is also pretty quiet for how large it is. I hope we don't have to use it often, but am so glad we have this product in case we do.

Review from westinghouse.com
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Jun 17, 2024
JHubbard
5 out of 5 stars review

WGen 9500DF Generator

I bought this to be prepared for hurricane season in Eastern NC. My house is wired ready for a generator and I like the dual fuel option. It's solidly built yet portable enough to easily move. The instructions for assembly and running were simple. It took me less than thirty minutes to be up and running. For its size, it's reasonably quiet. I love the electric start, so if I'm not at home when the power goes out, my wife can easily fire it up.

Review from westinghouse.com
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Mar 8, 2021
Eric39
5 out of 5 stars review

Just what we needed

We bought this after an ice storm took out our power for three days and we borrowed a generator. This generator is exactly what we need to power the most crucial items in our home. We have tested it, but looking forward to a real test the next time we lose power.

Review from westinghouse.com
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Mar 23, 2021
JayCas
5 out of 5 stars review

Works as expected

Only owned it for a couple of days, with an average of 12 hrs into it and it has worked with no issues. I used it to connect my welding machine to weld some rails and it never even glitched. The automatic FOB is an added plus, very happy with my purchase.

Review from westinghouse.com
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May 7, 2023
Mary2023
5 out of 5 stars review

Generator

This genereator is not very loud. It is about as loud as a riding lawn mower. I like having the option between propane, and gas. The remote start is a nice feature as well. I like that this generator has a back up pull start if the elcetric start would for some reason would fail. This generator has a trickle charger for the battery so the battery is always charged and ready to go when the power goes out for the electric start. It works well, and is able to power my entire home. It was definitely worth the investment.

Review from westinghouse.com
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Jun 2, 2022
DRBN
5 out of 5 stars review

Just what I needed.

I spent many hours reviewing generators. Ended up purchasing Westinghouse 9,500 dual fuel. Delivered within 3 days. Unpacked, put gas and oil in. Hooked up the battery. It started immediately. The battery and oil came with the generator. My son and a friend seen it and both ordered one.

Review from westinghouse.com
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