Purchased as a backup when PG&E cuts power during storms. Hopefully it doesn't happen regularly. But wanted this portable backup available for the instances when it does happen. Just wish it was protected from rain so I don't have to cover it somehow in the event it rains when in use.

The generator was easy to install and setup. It started right up without any issues. I'm planning on running it on propane only. The documentation is very good and explains how to take care and use the generator. Great price for the features. I especially like the key FOB that can be used to start and stop it.

Generator was very well packaged and instructions for assembly were well done. Nice that everything, including oil and tools, was included. Ran it briefly using propane and it started quickly and ran well. Much less nervous now about possible power outages.

We are very happy that we bought this model since it can handle so much during a power outage. I would have given 5 stars, but product was received with a broken part, so there was much back and forth to get the broken part, and I had to replace myself.

My unit had been damaged in shipping with its frame bent into a gentle parallelogram with bent front panel, however my retailer offered me 1/2 off if the unit worked - easy to setup (though to get oil filled is a bit odd as it nearly comes out the top so go slow in adding like manual says) It cranked up on second button push! Louder than I expected but runs smooth and even. The folding lifting handle is great for moving the unit. Plus the remote control worked immediately with no setup - very nice! I'll be using it as full house backup with manual transfer switch. My whole house draw is 6.7KW so this unit is perfect.

Purchased not knowing a SUPER SNOW STORM was coming just after delivery of my generator. Although I did not have time for whole house installation, I was able to use the extension cords for most items for survival. The generator was a snap to set up and get running.

Bought this at the referral of a neighbor after the Texas Snowmageddon 2021. He said it powered all of his appliances and electric heating without breaking a sweat. Peace of mind with this emergency preparedness investment. We are relying on it for heat in the winter storms and also for powering our AC during the soupy summer heat.

This is my first generator and I am already loving it. This generator will power your whole house. The fact that it has dual power use just blew my mind. I used just the propane and it worked fine for my first set up. Thank you Westinghouse for this wonderful piece of machinery.

I originally bought a Champion 12,500/15,000 as a backup to power my home in case of an outage. I discovered that my house is pretty energy efficient as it would run my entire house including A/C, oven, stove, dryer, washer, lights, TV, everything simultaneously. I was ecstatic…until I ran a fuel efficiency test. With a 2,000 W load, it ran for 1 hour 15 minutes on one gallon of gas. As I thought about what an outage would be like, I didn’t like the thought of burning through 20 gallons of fuel every 24 hours (and that’s only with a minimal load). That’s 4 gas cans, and gas can be hard to find as I discovered during the winter storms that occurred In February 2021. The Wgen9500DF offers a ton of features that the Champion didn’t offer. Most importantly, it’s fuel efficiency is unrivaled in the open frame category. That same 2,000 W load should run for 2 hours 45 minutes on the same one gallon of gas. On top of that, you get one touch auto-choke start (champion has manual choke with starter switch), Remote start, dual fuel, a fuel gauge, and a considerably smaller and lighter package. As a plus, this generator arrived undamaged and the battery connection was much simpler to make than it was on the Champion generator. The only 2 things I’m sacrificing are 2,000W less of running/starting watts and the digital load meter. I’m mostly bummed about the lack of load metering but during the Champion testing, normal house was under 30% load so I know this generator has plenty of power to do what I need it to. Setup was fairly simple and moving it to the back yard was much easier than the 300+ lb Champion was. It fired up on the 2nd try and ran smoothly. I still need to hook it up to my 50A transfer switch and break it in, but given the thousands of highly positive reviews this unit has received, I’m confident it will perform flawlessly.

Just received the unit from the freight company and set it up. Set-up was not too complicated and some of the needed tools were included. It started up with gas and propane right away. I had trouble trying to figure out how to drain the fuel, as the pictures in the included manual do not match the model I have. I am still trying to figure out how to drain the carburetor and tank. Therefore, 4 stars instead of 5. Will do a better load test in a couple of weeks after I get the switch added to my breaker panel. That will be the true test.