Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
25.8K ratings25.6K reviews
  1. 5 stars86% (22.2K)
  2. 4 stars12% (3,098)
  3. 3 stars1% (282)
  4. 2 stars0% (82)
  5. 1 star1% (191)

Member photos

  • +71 images
Sort by |
Showing 2,561-2,570 of 25,677 reviews
Feb 15, 2024
amidgley
5 out of 5 stars review

Great product

Bought this in January. Have only used in a test run situation and not in real world power outage. This generator is so easy to use. Push button start is great and so is having the choice of two different fuels. I also really appreciate that it came with a trickle charger for the battery. I have no doubt this generator will be ready when the time comes.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Mar 17, 2022
Forest Meister
5 out of 5 stars review

Great Product

I bought this generator to use with a transfer switch during infrequent power outages at home. I was pleased with the price delivery and quality of the product. Very well made machine with lots of features. Assembly of the wheels and stand legs is required but was very simple. The generator comes with a battery, battery charger, plug wrench and the LP connection hose. The owners manual is well written and helpful. The unit is quiet and will work very well for my backup power during storm outages. I'd recommend this product.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Oct 7, 2022
restaurant manager
5 out of 5 stars review

Excellent Value With Amazing Features

After losing power for 48 hours during Hurricane Ian last week, we decided that having a generator in St. Augustine was a "must have" item! I researched many brands and retailers for a whole house generator, NOTHING I found came close to the wattage output, features, warranty, dual fueled options and a bonus keyless remote start as the WGEN 9500DF. I ordered on 10/3/22, it arrived 4 days later! We can now rest easy that when we lose power in the future, we will have an immediate, reliable option to power our essential appliances.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Nov 11, 2022
Pam B
5 out of 5 stars review

Great features

I bought this as a Christmas gift for my daughter so she has not used it yet. But it is a very nice generator with all the features we were looking for. It looks to be of excellent quality and it’s actually much nicer than even the pictures showed. We are giving it to her tomorrow as an early present so we will be trying it out tomorrow. We’re very excited about it.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Mar 7, 2023
Abigail1
5 out of 5 stars review

Very Nice Generator!

We bought 2 generators for backup if / when the power went out. We were so pleased with the first two that we decided to buy a third for carrying around in the camper. The generator was packaged nicely with no damage and the instructions were clear. I would definitely recommend this generator to anyone.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Aug 30, 2023
tmckeon5115
5 out of 5 stars review

Well built and packaged

Although I just bought it and have only run it a short while as a test. I was very impressed with the build quality. I'm frequently so disappointed with how manufacturers package their products for shipping. The generator was well-protected and in excellent shape when I received it.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Aug 25, 2020
Farmer6
5 out of 5 stars review

Perfect generator for me

Arrived in excellent condition. A breeze to assemble and prep for use even for a 70++ year old to do alone. Have not used for an extended period but initial checkout went smoothly. Dual fuel feature is great since you don't have to worry about degradation of gasoline between uses/periodic checks.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jan 24, 2025
TinaG
5 out of 5 stars review

Wonderful Performance!!

This was a no brainer for me... I needed something that would power my home during outages and this generator certainly does the trick. My house only runs on electricity and having a backup source was crucial as we constantly have outages here in Nor-Cal. The first time starting up the generator was music to my ears one night during an outage. It worked perfectly and kept my entire house running for 8 hours. I highly recommend this product if you are looking for a relible home backup power source.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jan 25, 2023
lcarpenter
5 out of 5 stars review

Will serve my purpose well

I just bought this but have not fired it up yet. Plan to test it out in harsh conditions next week. I purchased it to plug in a block heater overnight during -20F weather so that i can start my diesel engines the next morning. If it works as advertised I will be very happy.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
May 24, 2021
BriteStar
4 out of 5 stars review

Initial Impressions Good Generator

I initially looked at Inverter Generators, but very few this size and none I found were dual fuel. I thought this generator was comparable in it's features to most others in this size range. It did however have a bit longer advertised run time than any others. The generator arrived well packaged and in perfect condition. Set up was very straight forward - mount the feet and wheels, connect battery and add engine oil. One issue I did find was the quart of oil supplied with the generator was not enough to fill to the proper operating level. An additional approximate 1/8-1/4 quart was needed. I only tested the generator on propane- with the tank connected and push of the start button and the generator fired right up. One thing to note is that parts of the directions state to press the start button and hold until generator starts- you do not have to do this, you only have to press the start button and release and the generator will try to start 3 times. If it doesn't start within three times, you will have to recycle the start procedure. After starting, I ran a few power tools. You can hear the generator change pitch when starting a tool. Overall I would say the generator is fairly quiet compared to other generators I have heard. The generator comes with all the outlet covers taped down- one of mine on a duplex outlet was taped in a twisted position and will not snap in place over the outlet- this is really the only negative comment I can make about this generator. Otherwise it seems to be a very good piece of equipment.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100