Dual fuel is very handy and the built in features are great. Would have given it 6 stars but it came with the wrong wheel hardware kit and hard to move without wheels. Tried calling and was put on hold for a while and then switched to an answering service when it hit 5:00. Hoping they can send me the correct wheel hardware.

I was excited to get this generator but there are things to do before it can be used. The first step in the instructions, install the feet. Sounds easy enough. After trying, by hand, for quite some time, and not being able to get any bolt started in any nut (nuts are welded to the frame), I get out my magnifying glass and notice there are burrs in the nuts down by the welds. They are on all the nuts. I’ve opened a case with Westinghouse. So far, not so good when it comes to quality control.

Bought this for the electric start and dual fuel ability. After getting hit by Helene, we wanted to have a generator big enough to run the whole house if needed. This gen was much less expensive than a huge propane tank that we've have to rent and Generac auto generator for thousands of dollars. Easy to move around for use in other areas as well. Definitely a great purchase!

I purchased this as a backup for my home. The Good News: I had an electrician wire up a lockout switch for me and I've tested it with the 50 Amp circuit. It works and powers my A/C for a 2 story home. Yay! Also, it starts very nicely both via button and by key fob. Great! The Bad News: This thing is soo loud. My dB meter shows 83 dB at 20 feet. And it's a "mean" sounding 83 dB. I'm a musician and I'm used to sound which is much louder than that. But this 83 dB is painful. Furthermore, that 83 dB was *at idle*. Once I hooked up the generator to my home and the A/C came on, the sound level went up approx. another 10 dB and stayed there. 93 dB at 20 feet?! Think about that carefully. OK so that changed my plans. I thought I'd put the generator between my home and my neighbor's home. But my neighbors are close and I can't do this to them! So I had to create a partial-box to put around the generator to decrease the noise. That was a lot of work, and it's inconvenient. What can I say? This just isn't acceptable in my opinion without some kind of noise abatement. Please understand that I have had a couple generators before and I regularly use generators. This one is so much louder than any of the others. But this one also is more powerful. Another annoyance: The wheels are positioned badly. My 50 Amp plug is a right-angle plug and the cord runs into the wheel. Look at how the 50 Amp plug is postioned and you'll see why. So I have to bend my cord around the wheel, and that puts tension on the plug & receptacle: not good. I wish they'd put the wheels on the other side. In spite of all of that, I'm very happy to have a working solution for future power outages.

Yes I know this may be a little late, but...I purchased this generator in 11/2023. Did not even start it up once I brought it home. Then a year later and Helene hit the area I live in. Unboxed it, filled up the oil, charged the battery, put gas in, and she fired right up. She ran for nine days straight and I also had to switch it over to propane for a period also. It was a lifesaver indeed. I have all the confidence in Westinghouse craftsmanship and quality.

Just purchased this generator, and the quality of it appears to be great! I purchased this to get the duel fuel and also the higher ampere plug (50A). I like that the handle folds down an out of the way. I also like the duel fule capability, since I have several propane tanks and can use them as a source of fuel for the generator. The size is good for the Watts it produces, not to big and not too small

Well designed generator with great features. Havent run yet. packaging was in great shape buy control panel was pushed in. bent the panel and panel mount brackets. Note! on of the 20 amp circuit breakers was damages and unusable. need to be replaced.

I purchased this in Feb. 2021. I haven't needed it but I just started it up for the first time on propane. I had no issues but it will not start or run on gas. Customer service was very attentive and I am currently waiting for a technician to follow up.

This generator is excellent, the features are outstanding and we love how powerful it is. Only used propane, but so far so good. All generators are loud while operating, but this one actually runs a little bit quieter than we expected, especially for being such a large capacity.

Purchase this unit a few days ago after owning a smaller unit that I have had for a few years. With the on going power outages I needed a larger unit to handle the loads living in a house with well water and septic system. I know this unit will last a long time