Skip to Main Content
Sams Club
Sams Club
Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

Member photos

  • +55 images
Sort by |
Showing 2,571-2,580 of 25,583 reviews
Feb 23, 2023
AZ-Mujer
5 out of 5 stars review

Features we need in our rural area.

My husband Robin (he is the one who really wanted a generator) and I bought this model because of the portability, the dual fuel source and its ability to give power to our home not if but when we lose our "grid" power source. I cannot say it is excellent (5 stars is perfection to me) nor can I say it is only good (4 stars) but somewhere in between. We are comfortable knowing we have backup power plus power we can use in places that don't have an electrical source. Thank you Westinghouse for another wonderful product!!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Sep 28, 2019
Tomp141
5 out of 5 stars review

Size does matter!

I read a lot of reviews before purchasing this generator. Best decision I made! I had an electrician install a house plug in the event we loose power. We live on the east coast of NC. Hurricanes and other bad weather will cause us to loose power. This generator will pretty much power the whole house! Dual fuel! Great investment!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
May 26, 2021
Rander88
5 out of 5 stars review

Made the wife happy

I purchased this to replace an older 5500 watt generator that was hard to start and very loud. One of the best features is the remote start. My wife could never start the old one and needless to say she can now start it with the push of a button. We haven't had a power outage so have yet to hook it up to the house but I did use it for an outdoor project and it powered my air compressor and table saw with ease. It's also quieter that my old generator as well. The ability to run dual fuels is also a huge bonus.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jan 1, 2025
David - Amarillo
5 out of 5 stars review

Very Impressed - Everythings works

I like this Generator a lot. It works well - The documentation is excellent, Preforms as advertised. Would recommmned to everyone that wants a house backup Generator. One thing - the holes that the Wheel axles went into - were just a little small - could have just been the paint thickness - Had to tap them in with a hammer - No big problem.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
May 13, 2021
M. Haas
5 out of 5 stars review

Great Experience

My Generator arrived when promised. Delivery driver was very professional and polite. Instructions are very well written and very understandable. Everything included with the generator was in the box. Installing the mounting feet and wheels was very easy. I plan to use synthetic oil, but have not added it to the engine yet. I plan to do that tomorrow, and run the generator on both gasoline and propane.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Mar 2, 2024
Tesla fan
5 out of 5 stars review

Awesome back up power

This unit has plenty of power to spare. Plugged into 50 amp plug and it will power my entire house in the event of a power outage. The noise level isn't any different from the little 3500 watt generator it replaced. Also a big plus to have dual fuel, I can store propane for a long time without any problems. Perfect storm generator

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Feb 27, 2022
rentherep
5 out of 5 stars review

Workhorse

I live in the mountains, the power has gone out a least 5 times this last year, and we are told by the utility company to be prepared, this generator has the power to keep my freezer, refrigerator, and the the routers I need to keep the satellite working so I have cell phone service, a must in this area for ALERTS for wild fires and weather. This gives me peace of mind.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jan 11, 2021
Anonymous
5 out of 5 stars review

Great features

I bought this generator in mid December 2020 and assembly was a snap. Put some gas in it, but it wouldn't start. I OVERLOOKED HOOKING CABLES TO THE BATTERY. I hooked them up and guess what? It started right up. I've used once since and like all the features on it. I think its a good deal too.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jun 20, 2022
rick54
5 out of 5 stars review

Exactly what I was looking for

Bought this just at the beginning of hurricane season. Right out of the box, hooked it up to a propane tank & started it up. Purred like a kitten. Working on getting the electrical box replaced on this 50 year old house & getting the hook up set for the generator. It's a relief to have power backup, just in case! Peace of mind is priceless!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jan 4, 2022
JimS3225
4 out of 5 stars review

Ease of use

I purchased this generator to power our 3000 sq foot home. Total electric home with exception of natural gas for heat. Ordered on 12-27-21 received 1-4-2022. The shipping box had three holes in it but the generator was fine. The quick start and user manuals were both missing. I don't think they fell out of the box. I don't think they were included. Everything else was there. Followed the setup instructions to the letter. Added an additional 4 or so ounces of oil to bring the level 2/3's up to the Full line. Attached a propane tank, turned fuel selector to LPG, turned on the battery, pressed start on the FOB and there was life. I plugged in a shopvac, air compressor and two circular saws and ran them all at the same time. The gen dipped for a second and then went on as if they weren't even there. Ran the gen for about 1.5 hours running the tools during that time. Tested the output voltages of the 50 amp plug and they were correct. Did not test gasoline mode but fully expect it will work just fine. Turned off the battery switch. Let the unit cool off, covered with an old sheet, rolled it into the garage and plugged in the battery tender. It's a good looking unit. All controls are easy to access. The noise level was acceptable. The wife says no worse than my snoring. Overall a good unit with lots of features compared to other brands I shopped. The covers over the power outlets are a really nice little feature. Can't believe every brand doesn't have them. We are now ready for the next wind, snow or ice storm.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100