I bought this for a couple of different uses that fit the functions of this generator. Packaging was intact, and did not have any bumps or scuffs once opened. It have a very robust presentation with easy to follow guides and instructions to get it running for the first time. I was able to assemble it and give it a test run within 30 minutes of opening the box. If you're interested in getting a generator that can run home appliances during power outages I recommend this generator.

Purchased this generator just in time to use it for hurricane Delta. We were out of power for three days and it performed flawlessly. Started running it on propane till I could get gasoline, it consumed a 15lb bottle of propane in about 6hours that’s running 3 small window units a couple of floor fans, lights and some small electrical appliances, on gasoline I think I got about 10 to 12 hours. Also would turn it off and give about 6 hours of cool down time as these class of generators are not rated for continuous duty. Only reason for not giving 5 stars is when running on propane when you turn off the unit you must turn off your bottle or it will bleed off propane and empty the bottle.

I am looking forward to the next power outage with this awesome generator. I don’t even have to go outside to start it up with the key fob. The engine is quiet and the 50 amp receptacle give me lots of electricity, powering my entire home. It’s simply amazing and reasonably priced. If you want a backup power unit at a reasonable price this is what your looking for. I give 6 stars... ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

I haven't had an chance to really put the machine to real use but the set up was easy, I used propane for my fuel and it started right up and ran well. I ran a couple of power tools and that went well. I purchased this unit for back up for my house but haven't got transfer switch installed in the house yet to see how well it works for that. I haven't seen anything to lead me think it won't go well.

I chose this generator after LOTS of research. It is very easy to set up, has lots of power, not as noisy as expected, dual fuel capable, has remote start key fob, simple push button start, simple to use, great control panel, lots of outlets, fuel gauge, hour meter, large fuel tank, comes with propane hose to connect to tank, comes with battery tender, comes with oil and spark plug wrench, very well built, great costumer service, easy to move, what more could you ask for!

I just recently purchased this generator Due to experiencing a 3-day power outage. I decided I wouldn't go through that again. Fortunately the power hasn't went out since I purchased the generator but I have hooked it up using a transfer switch and ran a couple of test runs on a couple occasions. The generator has enough power to run all the necessary appliances and my AC during a power outage. Very pleased with the overall construction and quality has all the features I was looking for great product.

After receiving the generator, I unpacked all the parts and found the instructions very easy to follow within minutes I had it ready to connect to my propane cylinder. I found the starting instructions easy to follow and proceeded to start the generator. It started the very first attempt with no problems. It works flawlessly, it’s very quiet, but most importantly, it’s easy to use. We ordered this model for two reasons it had a the required wattage we needed And it came with remote start which works great. My wife loves it. I feel confident and relieved that my wife can operate the generator if I’m not home. Thank you so much for making a line of generators with great quality. Thank you.

So the good first. My electrician ran a 50 amp breaker and tied it into the whole house. I thought I would need to select important ones and set it up that way. He said no this should run your whole house providing you don't go crazy meaning use a little common sense and not overdo it. So of course me being the procrastinator that I am I didn't set up the generator until the power went out. The set up is pretty easy and I got the thing up and running. I went inside turned the main breaker off. Started the generator went back in and through my 50 amp breaker on and we were in business. It ran for 2.5 hours until the power went back on. To my way of thinking I won't store gasoline for the generator. First thing I did was run the generator on propane to get it going. If I thought this was to be a long outage I would have went and bought gasoline also. Everything ran perfect on propane the heat, lights, two refrigerators freezers so I was very pleased with the performance. Now for the bad. There is no reason I can think of to have the 50 amp outlet on the generator impeded by the unfortunate placement of the wheel. The 50 amp extensions cord is very thick and was in the garage which made it very difficult to plug into the generator. So difficult that I wound up breaking a little piece of the outlet by the ground lug. I don't see it being a problem holding the cord in place but I would love to get it repaired and would also like a response from WH ( that's Westinghouse not the White House) I still give the generator 4 stars although it could have been lower because of this. Therefore, if you have a 50 amp extension cord that comes down on the angle which I believe most will because of the shear weight of the cord you actually have to bend the cord between the wheel and the generator to plug it in. now that I think about it 4 stars is for sure generous because of this problem. I posted a picture and the top slot is the ground slot and that's the one that is broken although it looks pretty normal it's now larger because I chipped it because of the difficulty plugging in.

I am glad I bought this generator. It is well built. The push start is a breeze. No more manually cracking a generator to start it. It can also be wired directly into the house. I haven't come across anything yet that seems flimsy or made of cheap materials, except for the fuel type selection button. I wish it was more tactile/heavy. I love the battery charger option. Now I never have to worry about the battery dying on me. Things I like: * Built well * Feature packed * Easy and predictable start * Works as described Things that need to be improved: * Shipping times * Westinghouse barely gave me enough oil to fill the engine to just about the low oil level mark. I know they drain it before shipping it but I barely had enough oil to test start it. * The manual did not specify the oil capacity of the engine. Only time will tell if this or any generator is worth it; but as of right now; I love it.

We've been having frequent power outages, and I needed a portable generator to help get us through. I've used other brands and different types of generators and so I have some experience with this type of product. We did quite a bit of research (and some math), and decided to purchase this particular generator. So far I'm impressed with the features this unit has. The build quality is very good, and the feet and wheels were easy to install. You probably own a set of wrenches, but they include one for the bolts and the oil drain plug anyway, which is nice. The manual is also well written, with good illustrations and instructions, including how to set the valve lash. Pretty rare in this day and age, and most appreciated. The generator starts easily both with the recoil rope, and with the remote start. I like how many outlets they provide, which helps you use all the available power if you don't hook it up to your house. I also appreciate that they installed a battery charger port and included the charger! That's a nice touch, and means that this generator is ready to go straight out of the box with nothing extra to buy. All I needed to do was add the included oil, add fuel, connect the battery, set the choke (only for a manual start, but don't forget this step!), and pull the recoil starter rope. The running generator charges the battery, and after that both the start button and remote start worked perfectly. The remote start fob worked from up to about 30 feet away, and also worked from inside my house. The day after it arrived we lost power for a few hours into the night. I used this generator to power our fridge and freezers, as well as a few lights. Not much of a challenge for a 9500 watt generator, but it worked flawlessly. Next I will try running my welder on the 240v/50a plug and see how it does. We plan to connect thus to our house with an interlock kit.