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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 2,201-2,210 of 25,583 reviews
Nov 4, 2019
Someone985868495215
5 out of 5 stars review

Powered home in time of need

Within a week of buying i got to test it out in a real world situation. Worked flawlessly to power my whole home. Ran my fridge, computers, furnace, garage, lights, etc. Nice design/layout, easy to get to the parts for any possible future replacement, a solid frame and good wheels. What more do you need.

Review from westinghouse.com
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Apr 18, 2024
BB in Texas
5 out of 5 stars review

Meets my expectations so far

I purchased two of these just over a month ago. They arrived with no damage from shipping and were quite easy to assemble. I simply propped them up with a few 2x4s to attach the wheels. Having read numerous product reviews I was careful not to overfill the oil. Both generators started with the remote on first try an ran smoothly on gas fuel. I haven’t yet tried propane. I really liked the sizable gas fuel tank and the pre-paired remote! One of the units is for my shop/garage in which I have a 3ton mini-split heat pump. The generator did not even bog down as the mini-split started. The other unit ifs for my house and I haven’t yet tested performance but based on the performance on my other building I am not at all apprehensive. I had power inlet boxes installed outside the buildings and and lockout devices on the main panels to assure safe and efficient operation. My only suggestion is for Westinghouse to provide more information regarding recommended break in and to improve the data center to include wattage being drawn.

Review from westinghouse.com
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Apr 17, 2021
Griff22
5 out of 5 stars review

Great Generator

After carefully researching which generator to go with I ended up deciding on this one. In regards to ease of assembly it was a piece of cake, but i don't think other generators are difficult in that area either. Other than that what can I say, we lost power, we fired it up, and it powered the WHOLE house like it was supposed to. Overall very pleased with my purchase and would recommend it to anyone. It's still early since I just bought it but I have faith I can rely on this to power my house when needed.

Review from westinghouse.com
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Jan 29, 2023
Jim61
5 out of 5 stars review

Excellent Value!

Excellent features, particularly digital readout for real time AC cycle, Voltage, Hour meter, main breaker and maintenance reminder. They even included a battery charger for the starter battery. 50 Amp and the ability to get more Watts with gasoline if necessary. It fired right up on propane after straight forward initial setup (under an hour includes unpacking) with tools provided (you need your own wrench(s) for the propane line). Nice fit and finish quality and details like ball bearing wheels, battery switch and top hinge outlet covers. I removed the battery and a wheel to lace in the 50 Amp chord and zip tied to the battery to avoid wheel chafe. Very pleased with it!

Review from westinghouse.com
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Jan 5, 2022
ASEGEARHEAD
5 out of 5 stars review

Quieter than expected!

I received the generator (WGen9500DF) about a month ago, unboxed, installed the wheels, feet and oil. Added fresh fuel and plugged in the battery. At first this unit wouldn’t start. After going back and reading the quick start guide I realized I didn’t turn on the fuel valve, My bad. After turning the fuel valve on I tried again. It cranked twice and fired up. The very first thing I noticed was it was much quieter than I expected. I am comparing this unit to a one year old much smaller Champion. I ran this unit for two hours just to give it some run time before using it as a backup power source for our house. Last night I finally had the need to use it. Power went out, forced are heat went out and the house got cold. Rolled the unit out of the shop and hooked it to my switch. Turned on the fuel valve LOL and it started in less than two seconds in -2 degree temperatures. This thing ran two full size refrigerators a full size freezer, my forced air heater and lights in the house for 6 hours, I was even able to warm up coffee in the microwave, all of this with no light dimming or flickering no problems at all. To say the least, I am very happy with this generator.

Review from westinghouse.com
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Dec 30, 2024
MsMac
5 out of 5 stars review

Great Generator!

While quite heavy, the generator was easy to set up. Starts on first try, and can run quite a bit! I am using propane, and hopefully it will last a bit longer than gasoline. I was unable to find set up video on Westinghouse's website, but there are plenty on YouTube.

Review from westinghouse.com
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Sep 24, 2023
Knghtwolf
4 out of 5 stars review

Solid reliable

I only had to use this 2 times now, but it fires up without a issue. I use propane as my fuel source, but I like the ability to use gas. I used the remote starter from 75 feet away with a shed and garage in between. It started up just like I was standing beside it. I tested the output, it was right on what I was hoping to see. The muffle is protected in a housing which makes it a bit safer around people. I would and have already recommended it to other family members. I could not give 5 stars because I have not had it long enough to see long term effects. I have only 11.5 hours on it. 10 of them hours were fully used and with a heavy load.

Review from westinghouse.com
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Sep 3, 2021
Krking85
5 out of 5 stars review

Easy to start

I had an older generator that finally died so I replaced it with this one. The wife is happy because she can start it with a push of a button and also with a remote! Dual fuel is a bonus, as you get long run times with a full tank of gas and a propane tank.

Review from westinghouse.com
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Jun 8, 2022
Miketherealestatebroker
5 out of 5 stars review

Great power unit

I bought this before going on my trip and installed it on the back of my Recreational trailer. My air conditioner units together are about 50 amps. I needed this much power and it delivered the power I needed and then some. I haven't been able to use the propane feature yet but if it powers it as well as the gas section did. I'm sure I won't be disappointed. Also it create any more noise than my last generator did. I'm 64 so I used the crane in the picture to set it up on my rack. Wonderful tool for us older folks.Great Product for sure

Review from westinghouse.com
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Jul 26, 2022
Ironworker
5 out of 5 stars review

Vary easy layout

I bought this two days ago it was packaged perfectly everything was there very easy to assemble what little you had to assemble hooked up propane and it started right up were anticipating a big storm and power outages fortunately we didn’t get them but I am happy to know that I will be protected if we do

Review from westinghouse.com
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