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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 2,191-2,200 of 25,583 reviews
Aug 21, 2022
Kfors
5 out of 5 stars review

Easy setup

This unit comes boxed nicely and sets up very easily. Comes with an easy to understand guide as well as an owners manual that explains things more in depth. I’m still in the break in period but so far so good. My favorite feature is that you can switch between fuels and it stays running. If this review can be updated I’ll be sure to do so after it gets put to use during a power outage.

Review from westinghouse.com
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Sep 1, 2024
Eagle2001
5 out of 5 stars review

Great Generator fot the Money

I waited to submit I review until I could put a few hours on the generator. So far everything is great. It works great on both gas and propane. I have run it a couple of hours on a small 20lb propane tank without issues. Since I do not have any full tanks, I can not attest to ho long one tank would last. I also like the location of the battery on the generator. Unlike the generator I use at work, this battery is easy to access, therefor easy to change out when needed. The wheels are solid rubber, so I do not have to worry about the wheels being flat when I need to pull it out. This is also a plus. As long as you follow the setup direction included in the package, setup is a breeze and it starts up right away. It seems to start faster while using gas vs propane though, but I am not concerned with this aspect. I would definitely recommend this generator to a friend.

Review from westinghouse.com
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Sep 26, 2020
Anonymous
5 out of 5 stars review

Great unit.

I can’t wait to put it to use. I especially love the dual fuel feature and the fact this this is a name brand item. I fully expect a Westinghouse generator to be superior to others. It even came with a remote start which I was not expecting. Additionally the hook up for the propane gas feature came with the hose and the adapter ready to hook up to a propane bottle. They have thought of everything including oil to put in the engine and a spark plug wrench when it comes time to change or check the spark plug. The quality of this unit is superior. It’s everything and more that I would expect from the good name Westinghouse. I looked at less expensive units but I felt the name Westinghouse was worth the price.

Review from westinghouse.com
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Aug 26, 2020
HowieS
5 out of 5 stars review

Impressed so far

I just purchased this to replace an existing 7000 watt generator that provided 21 years (!) of reliable performance. Having just run that unit for a week straight during an extended storm power outage, it seemed like an appropriate time to retire it and get a new generator. After much research I chose the WGen9500SF. I wanted additional wattage, and especially wanted the ability to run on propane in addition to gasoline. I have a 500 gallon propane tank on my property, so with a longer hose this generator can be set up to run for quite a long while. The push button start and auto-choke features are both very good, and will be helpful in the event that other less technically inclined family members need to operate it. The generator arrived in perfect condition and compared to my old 7000 watt unit, the Westinghouse is actually a bit smaller, and a little quieter. Assembly was very simple and it is nice that the motor oil, funnel, etc. are all included. I've run the generator for 30 minutes or so- It fired up immediately on propane and once I realized that the duel fuel switch has to fully "click" to gasoline, it ran nicely on gas, and can indeed switch "on the fly" between both fuels. I connected to my home's manual transfer panel with my existing 30 amp connector cord and under load, the generator performed perfectly. Next week my electrician will be doing some upgrades so I can connect with a 50 amp connector cord and get the full capacity of the generator.

Review from westinghouse.com
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Jul 27, 2024
Anonymous
4 out of 5 stars review

Great generator but lack of initial instructions

This generator packs a punch when it comes to performance. The remote start feature is an absolute game-changer, offering unparalleled convenience. Once you get the hang of it, this machine is a reliable power source. However, the initial setup can be frustrating due to unclear instructions. It took some trial and error to fully understand the generator's functions. A more comprehensive quick start manual would definitely improve the user experience. Despite this hiccup, the generator's performance and the remote start feature make it a valuable asset.

Review from westinghouse.com
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Dec 4, 2021
Dougfam
5 out of 5 stars review

Great Features at a Great Price

We purchased the W9500DF generator a little over a month ago as an upgrade from our previous generator. So far, I’m very impressed with the electric and remote start features. We are still in the break in phase, but will soon be really putting it to the test. We have a 50 amp inlet and interlock switch so we can power pretty much everything in our house.

Review from westinghouse.com
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Oct 7, 2021
Richie A
5 out of 5 stars review

Powerful and efficient

I bought this after spending several days without power following Hurricane Ida. My brother loaned me his generator after his power was restored. I decided this wouldn't happen to me again. I found this generator on club website and loved the features and the amount of power it provides. I haven't had to use it yet, but having the dual fuel option and electric start make this generator stand out.

Review from westinghouse.com
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Jun 23, 2022
Dmphlps
4 out of 5 stars review

Solid value, but it’ll wake up the neighbors

The Westinghouse brand proceeds itself, so here’s hoping this has the reliability I’m expecting. But, I’ve only just received my generator. Assembly was simple and straight forward. It started up without any issues and appears to be full of useful features. So far, happy with my purchase.

Review from westinghouse.com
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Feb 10, 2022
Jma7975
5 out of 5 stars review

Awesome Generator!

Noise level isn’t horrible for a generator of this size and output, I was pleasantly surprised. I had the generator put together (minimal assembly) out of the box in under 30 minutes with oil and gas. Started on the first attempt with the draw cord. Shut it down and started again with the remote start feature without any problems. The only thing I haven’t tried is running it off propane but have no doubt it’ll be just fine. So far it’s a great generator being used for home and RV trips. It’s bulky and heavy but good luck finding something this powerful for under 200lbs.

Review from westinghouse.com
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Sep 25, 2020
webmarvels
5 out of 5 stars review

Very Satisfied

I bought this generator and it was delivered 12 days later. Had to put the wheels on and that's about it. Oh don't forget the oil. You will have to fill with the included oil first. First time I started it with the supplied remote control. It fired right up. Tried out some power tools etc. Exceeded my expectations.

Review from westinghouse.com
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