Skip to Main Content
Sams Club
Sams Club
Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

Member photos

  • +12 images
Sort by |
Showing 2,061-2,070 of 25,583 reviews
Aug 5, 2024
Texfan79
4 out of 5 stars review

Hurricane Preparedness

Bought this generator after being without power for 1 week due to Hurricane Beryl. Hope to connect this generator to power most of the house, mainly the AC/Heat, using the 50amp. I turned it on once I got it using propane and the remote start fired up with ease, the push-button with ease, but the pull start not so much. I pulled it 3 times and nothing but it may have just been my bad shoulder not able to give it enough pull.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jan 24, 2024
Chucknotcharlie
5 out of 5 stars review

Excellent product so far

I bought this product a couple of weeks ago. I have only used it in a test run. Easy to set up, and operate. I consulted an electrician where I work and was told this size generator would run all the necessities during a power outage. He is installing a 50 amp receptacle and main breaker lock out on my house. One cord connection to the 50 amp port on the generator and I can select the breakers I want to power in the breaker box. The dual fuel option is really nice. Runs quieter than expected.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Nov 6, 2020
Ripp
5 out of 5 stars review

Awesome Generator

The fit and finish of this generator is really impressive for the price! All controls are easy to use, well thought out and of good quality. You get a lot of nice features for a good price. Just look up best generators and almost all review sites have this generator on their list. You won't be disappointed

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jan 11, 2022
threadcutter308
4 out of 5 stars review

Pretty Darned Good, couple of minor details....

Nice package/packaging, very well laid out. I also have a 6kW Onan, which is physically larger. Overall, happy with product, Westinghouse gets about 4.8 Stars on this unit. Minor details however; 1. Westinghouse kindly provided 1quart of oil, but machine capacity is 1.16 quarts. It IS documented in the manual (Glad I read it, usually I don't....). Didn't want to run without "full" complement of oil, so I topped the machine off with some extra oil that I already had. Hard for anyone to ship "1.16 Quarts" of oil. No dings for Westinghouse on this, just be aware of it. 2. Out of the box, the threads were buggered up on one of the welded on 10mm nuts where the legs/feet attach to the machine. Chased them with one of the bolts on the backside of the nut, didn't have a 10mm tap. Minor thing. 3. Electric/Automatic choke mechanism was gritty/tight on first attempt to start. Figured out lack of start quickly. Ceased starting attempts, manually moved the manual choke mechanism back and forth a bunch of times, loosening it up. Also sprayed a small amount of oil w/Teflon in it on the mechanism. Probably the biggest ding for Westinghouse. A lot of people wouldn't know what was happening/why it wasn't starting and just send it back. I may ask Westinghouse for a replacement auto choke mechanism. Looks like an easy changeout. 4. Mechanical fuel/gasoline valve is a bit odd. In my past experience, when the shutoff lever is perpendicular to the direction of flow in the fuel line, the valve is closed. Just the opposite here, when it's perpendicular, the valve is open. No biggie, you just have to have good lighting, your glasses on and you can read the imprint on the fuel valve. Anyway, I'm quite happy with the machine overall. Lots of nice features, one of my faves is the battery charger and the fact that they included it with the machine. Lots of great features packed into this unit. Other than the relatively small details above, I give it a 4.8 out of 5 Stars.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Aug 20, 2024
SG1968
5 out of 5 stars review

Great features

Ordered this as we were starting a 5 day power outage and I certainly wish I had it sooner! With 9500 watt capacity I’ll be able to keep my 2 fridge units, my Neighbors unit ( she’s alone in her 70s) and lights next time and not lose all the food. Since it arrived on a rainy day, I haven’t had a chance to run it yet, but very impressive

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jul 29, 2023
gevans
5 out of 5 stars review

Great Generator

I was going to purchase a expensive whole house generator, however, reading the reviews and the detail Westinghouse gave to correct sizing of a generator, I chose this one. It runs everything in the house including the 4 ton air conditioner. You can't run everything at the same time, but you never do. The dipstick seems to be short however, reading the dipstick gives you the impression that you are low on oil, when I was not looking into the block.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
May 25, 2021
MichNatalie
5 out of 5 stars review

Hurricane season preparation

My husband did extensive research before deciding on this model to power our 42' RV in case of power outage during hurricane season in Texas. We were completely unprepared during the Texas freeze and we wanted a model that would provide piece of mind. Setup, prep and starting the generator was so easy that I thought we had done something wrong, but nope, everything went real easy. Waiting for a dry day, as the rain just won't stop, to actually hook it up to the RV and see how well it runs our unit.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Aug 10, 2023
Dbruyndo
4 out of 5 stars review

Looks great and lots of features

Just bought this unit, but haven't had a chance to try it out fully yet. Looking forward to trying out all of the different features for different uses. Live in a hurricane area so want something dependable. Would update review once I get to test it.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Sep 25, 2022
JED1
5 out of 5 stars review

SEEMS WELL BUILT

I DID THE BREAK IN OIL PROCEDURE.RAN ONE HOUR NO LOAD--RAN ONE HOUR 25% LOAD-- RAN ONE HOUR 50% LOAD. I WAS HIGHLY SURPRISED NOT FINDING ANY METAL PARTICLES IN THE OIL CHANGES. JUST DID A BREAK-IN ON NEW DURO MAX 12,000 AND TOOK THREE OIL CHANGES TO CLEAN UP ENGINE OIL.. HOPEFULLY THIS IS A KEEPER!!!!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Dec 15, 2021
Sirhat63
5 out of 5 stars review

Good generator for the price

I just purchased this so I cannot tell you the running part. But the features it has is great. I have my mother living with me and cannot do without heat. This will keep my whole house up and running. I also use solar for my lighting. So I should be all set.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100