Bought this W9500DF generator on 08/29/2021 to replace a Smart Tools 7500W/9500W because we needed a more powerful generator to run just the basics in our home. Right of the box I could appreciate the quality and attention to detail about this generator. Initial assembly was a breeze, in less that 30 minutes I had completed assembly and the generator was ready for use. Compact footprint, easy access to all essential controls and parts, and how easy it is to operate. I did a 30 minutes test run using propane and I could immediately verify the qualities of this generator. Even on LPG, it ran all the basic appliances without effort, the power output was stable and the engine was not struggling at all. I was impressed by the lower noise level compared to the Smart Tools unit replaced. Excellent product!

While I haven't used this generator extensively, so far it's been great! It was very easy to set up and attach the wheel kit, the instructions and documentation were clear and thorough, and it fired right up and was powering our panel immediately. The noise level was exactly where it was rated and the remote start/stop worked flawlessly. One thing to note is that it is very heavy, but the wheel kit makes it easy to move around.

I've only had chance to run this generator for an hour, not even broken in but so far I'm very impressed. I like that it can run on propane and indeed it started right up on the fuel. Its my first ever generator so I don't have much to compare to but I connected my hedge trimmer and shop vac and the generator barely noticed. This unit is pretty loud I guess would be my biggest complaint, cause got to have at least one... :-) When it gets to final location I'll be trying to position in some way to try and further attenuate....? Will see. I'm also a little bummed that the propane high altitude kit is not available till next month but this unit for emergency power and I know I could run if I had to. Last I'll just comment that I don't remember it being in the start up notes but be sure to inspect the air filter. The outer coarse filter had not been properly installed on mine, was off center and so would not have filtered properly, and would have affect fuel air mixture so I'm glad I caught it. A little water and some time and then a clothing steamer and i got the filter to pretty much return to shape.. I wouldn't let affect any purchasing decision.

So far so good... after a call to tech support to learn that the battery cable wasn't connected when it left the factory. That's ok, it was for shipping, but it should have been mentioned in the manual or a tag attached to the cable. I had to get a neighbor to manually pull the cord to start it but it took a call to tech support to find the real issue. Anyway, CS was real good and now it works like it should.

got my new wgen9500df home yesterday.unpacked and no damage at all.opened the user manual, checked to make sure I got the generator I ordered, everything matched.put the wheels on and stands on.filled with oil.im ready to go in no time at all.will be hooking up to propane today and see how it runs and I will add another review after.this generator is heavy duty.its awesome will get back to u in a couple days

I’ve been having more frequent power outages. Last one went on for 3 1/2 days so decided to get a generator to support my home office, sump pump, dehumidifier, refrig, etc for critical needs. This one was the perfect size to support everything. I knew it was a trusted brand too.

YES!! Dual Fuel!!!!!!!! I purchased this with the peace of mind knowing that I can use GASOLINE or PROPANE. I KEEP 15 gallons of gasoline on hand and 3 20 pound propane tanks. I live In Michigan and the infrastructure with DTE is HORRIBLE we lose power 3-4 times a year. It powers my entire 2200 sq. ft. home and AC unit with all LED lights, and l have a pool. Why I waited until my kids were older I don’t know!! I no longer have to zip tie the refrigerator door handles…100% peace of mind. I chose the portable in case/when we move it goes with us. The moving handle is easy to use. I’m strong and by myself I can lift it up 1 8” step and 1 4” and 6” step, a small block ramp would make it easier. Shoes nicely in the garage under my bench. Hook up is easy. Push button, pull start or Key Fob. Also Westinghouse uses a CAST IRON ENGINE block which made me choose it, Heavy Duty motors last way longer than others. Full Synthetic oil is all I’ll ever use, good maintenance schedule and care. This generator will go to my kids one day.

Just received the generator. Gave it a trial run. Extremely easy to set up and get it started. Directions were easy to follow. Just be sure to go step by step. I was too eager to push the start button. Have to remember to move the fuel shut off valve to on position. After checking for all systems go, easy to start with the button and with the remote start. A breeze to pair the remote start to the generator. I was surprised at how the noise level was not as loud as expected. The unit is moveable with the wheels, heavy but not so heavy that I cannot handle. Very happy with the unit. My electrician said I got a really good generator. I should even have enough power to use my electric stove top if we loose power. Highly recommend.

The WGen 9500DF generator is a great unit straight out of the box. The dual fuel system is an awesome feature allowing for continuous operation with limited disruption when in use. The remote fob also provides a convenient method of starting the generator.

The generator arrived today and was easy to assemble, considering I only needed to install the feet and wheels and add oil (provided) and fuel. The generator started right away using both gasoline and propane. The true test will come when it has to provide power during an outage, but now I will continue during the burn-in phase.