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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 2,071-2,080 of 25,583 reviews
Dec 1, 2023
Johnhy
5 out of 5 stars review

Excellent operation right out of the box

I’ve had this for a week. so far it has been easy to operate & came with everything I could ask for. I like the way the electric start operations work. Surprisingly maneuverable for such a large generator. I haven’t had a chance to test the 220v operation, but the 120v outlets work fine.

Review from westinghouse.com
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Feb 15, 2024
amidgley
5 out of 5 stars review

Great product

Bought this in January. Have only used in a test run situation and not in real world power outage. This generator is so easy to use. Push button start is great and so is having the choice of two different fuels. I also really appreciate that it came with a trickle charger for the battery. I have no doubt this generator will be ready when the time comes.

Review from westinghouse.com
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Feb 5, 2021
BridgetGuzz
5 out of 5 stars review

So far so great

I bought this 9500 duel fuel gen in Oct and so far I love it. Easy to use and setup. Comes with everything you need in the box and more. The electric start is great. Love the hardware and handle; almost everything is metal and sturdy. Tons of ports, grounding and transfer switch ready this is a great machine.

Review from westinghouse.com
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Feb 16, 2023
J.M.O
4 out of 5 stars review

seems good so far

so far very happy set up was very minimal it fired up easy (after I remembered to turn on gas valve) I have not yet tested it with a heavy load but under light load seems very good if it does well under heavy load I will probably up my rating to 5 stars as I am so far quite impressed with quality and value for the money of the dozen or so gens I looked at this one had way more features and minimally more price

Review from westinghouse.com
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Jun 15, 2022
Steve26
5 out of 5 stars review

Great Product

I bought this model because I live out in the country and need to power my essential items when the power goes out. This unit has plenty of power, with a 50A plug, and can run all of the items I need. I'll be connecting it to a 50A transfer switch soon. I like the remote start feature, and it also starts very easily with a single pull of the manual pull start. Very happy with this unit.

Review from westinghouse.com
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Aug 24, 2024
StarWarsMarine0331
5 out of 5 stars review

Lot's of power in a unit with sleek design

I've been in the market for a new generator for some time and after conducting multiple internet searches and scouring through hundreds of reviews, I found this one to be the best one for what I needed and for a really great price. Living in Florida, having a generator is a must. Finding one that has a large enough power output to run our house is also a must. Our previous Honda 7500 watt generator had finally given up the ghost and it was becoming way too difficult to start, especially as I'm getting older. The push button and remote start/stop features of this model really appealed to me. With its 30 foot range, I can start it and stop it at the end of the evening from the comfort of inside my home and not have to go out into the elements. Another aspect that really appealed to me was the dual fuel capability. For those who've been in or around a disaster area, you know that gasoline quickly becomes a hot commodity and waiting in lines for fuel is always nerve-wracking to say the least. With this dual fuel model, I can have multiple propane tanks sitting on standby and I don't have to worry about the gas going bad over time. This model is 2000 watts larger than my former generator yet it is dimensionally smaller and much lighter than my previous generator which is another great convenience for storage in our outdoor shed and moving it to our house receptacle. I would highly recommend this model to anyone looking for a compact, high-power-output generator.

Review from westinghouse.com
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Apr 23, 2021
B and D
5 out of 5 stars review

Already had a power outage!

We received our Dual Fuel 9500 in early April. Started it up, ran it through it's paces on both gas and propane. Everything worked fine. Ran the carburetor out of gas, and put it away. About a week later, the power went out at 3am. Went out, plugged the generator into the house and turned it on. It ran for 6.5 hours with no problems. The power came back on around 10:30am. I unplugged the generator from the house, ran the carburetor out of gas and put it back in storage. I am very please with it's performance during this first outage. I have worked on generators and I am very please with this product.

Review from westinghouse.com
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Mar 12, 2023
ChrisLeaman
5 out of 5 stars review

Great Value

Very affordable for a generator with 240V/50A output. I'll be able to run my whole house including the AC during the summer. I like that it runs on propane because gas is difficult to store but I always have a few propane tanks around. If we have a prolonged power outage, I can always buy a couple of cans of gas (it should be a little cheaper to run on gas and you can get 1000 watts more power when you do). The electric start is nice and the wheels and sturdy handle make it easy to move around. At 200 lbs, you will definitely need two people if you have to lift it.

Review from westinghouse.com
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Aug 25, 2022
Joeboy
3 out of 5 stars review

Good generator poor shipping

Bought this generator since we live in hurricane country. We decided to buy a quality product and after some reviews decided on the 9500 duel fuel. We bought it from Amazon because of the price but when it arrived the box was barely holding together. The cover for the pull start is bent so it's stuck. The wheel kit and oil were missing. If you buy one definitely get it in person. The generator itself is great.

Review from westinghouse.com
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reply from Custoemr Care

We are sorry to hear about the condition your generator was received in. Please reach out to Westinghouse support or email at WestinghouseVIP@wpowereq.com, and we will get replacement parts sent.

Jul 5, 2022
Happy customer.
5 out of 5 stars review

Powerful performance

I'm very happy with this purchase. I have used it twice so far and its has powered everything we needed. I like the dual fuel option. Its somewhat noisy but I knew that from other reviews. I had a small issue with the automatic choke, and the customer support was great and help straighten out. Great performance and support at a reasonable price.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100