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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
25.9K ratings25.8K reviews
  1. 5 stars86% (22.3K)
  2. 4 stars12% (3,114)
  3. 3 stars1% (286)
  4. 2 stars0% (83)
  5. 1 star1% (192)

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Showing 2,051-2,060 of 25,803 reviews
Feb 20, 2021
Reviewer name: Klc9599
5 out of 5 stars
5 out of 5 stars review

Perfect portable generator

Purchased this generator for the winter nor’easter season in coastal New England. Hooked up a propane tank from my grill, pressed one button and off it went. Ran steadily for a few hours to break in the engine and still have propane to spare. Love the remote so that I can start it from inside. Very heavy but very easy to move with the sturdy handle. Great portable generator!

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Aug 14, 2021
Reviewer name: LivingInThePoconos
5 out of 5 stars
5 out of 5 stars review

Everything you need at a great price.

I bought it this past week, and the install was easy and clearly instructed. I tested the system and it started right up. I never thought I’d be excited to have a power outage. I really appreciate all the features on this model and for a great price. Came with everything needed to even install the wheels, change spark plugs, and the oil.

Review from westinghouse.com
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Aug 14, 2020
Reviewer name: Cisco Doug
5 out of 5 stars
5 out of 5 stars review

Great design, solid construction, well made

Bought it to replace an older generator, great move right before Isaias came through, and now they're sold out or nearly twice the price from resellers. Looking forward to not having to mess around with gas any longer since it has the duel fuel option, but maintains the ability to use gas if the propane runs out.

Review from westinghouse.com
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Mar 15, 2021
Reviewer name: Comfortable
5 out of 5 stars
5 out of 5 stars review

INcredible generator

Weown a Westinghouse 7500 generator purchased previously. Works so well I am going to use it for my shop and purchased the 9500DF as an upgrade for my house. These generators are extremely efficient and reliable. Supplied all the power we needed during an 11 day power outage. We were quite comfortable the whole time. Not true for our neighbors. Ended up, the two neighbors on either sid of us were so impressed, they each bough a Westinghouse generator. One a 7500, the other a 9500DF. Love Westinghouse.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Sep 9, 2021
Reviewer name: Mike717
5 out of 5 stars
5 out of 5 stars review

Easy to use and well built

I've only used it a few times but this generator seems solidly built and has all the bells and whistles I can think of. Switching between fuel sources worked like a charm. I did notice one of my sets of LED lights flickered when under generator power, but some others (also LED) did not have that issue. From what I can tell this is normal with some sensitive devices on this type of generator so should use caution with computers etc. I'm happy with the purchase overall and it's good to know I can run just about anything in the house with the power it delivers.

Review from westinghouse.com
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Oct 8, 2024
Reviewer name: Ranger R1007
3 out of 5 stars
3 out of 5 stars review

Great Unit but Hard starting and rough idle??

Great unit, well built, but ever since new it has not been able to start with the remote without manually applying the choke (Which is kind of pointless for a remote?) and it seems to "surge" when running? It isn't a smooth idle it revs up and down, not sure if this is normal?

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
reply from eComm

Hi, Thank you for your purchase and for sharing your feedback. We truly appreciate your input and have passed your comments along to our Quality Control Manager to ensure we continue to meet the highest standards. Rest assured, we're dedicated to making sure your unit performs to your satisfaction. If you need any assistance, please don't hesitate to contact us at support@wpowereq.com or 1-855-944-3571. We're here to help! Thanks, Sydney, Westinghouse

Mar 21, 2021
Reviewer name: AmpMan101
4 out of 5 stars
4 out of 5 stars review

Great Features

Just purchased this machine after suffering through separate power outages. Dual fuel and remote start should come in handy. Would be great to have the ability to run from an auxiliary fuel tank. Pick point and amp meter would put this over the top. Will rate 5 stars when it pulls us through the next outage.

Review from westinghouse.com
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Aug 10, 2024
Reviewer name: Staceyb
5 out of 5 stars
5 out of 5 stars review

Ease of set up

I cannot rate the performance of generator as I have not yet fired it up and tested however, the ease of set up was amazing. I am a single woman and was able to follow the instructions and get wheels and base installed in a matter of 10 minutes. I will be firing it up tomorrow to see how it actually works, but was pleasantly surprised that I was able to set up on my own. Living in south florida and with the predictions of upcoming hurricane season, I wanted a backup generator to my generator. Now I have two in my garage and hopefully never have to use either, but it’s definitely peace of mind.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Jun 9, 2021
Reviewer name: Takis
5 out of 5 stars
5 out of 5 stars review

Power and esae of use!

We got this generator right after the 2021 freeze in Texas, and right before the hurricane season. We have it wired right in to our Mainr Breaker panel, and It has plenty of power to run all our essential appliances, and with some breaker control, even our 4 ton AC!. Putting it together was simple, and it fired right off. The dual fuel option is great, since it gives us more options for fuel, plus doubles our fuel capacity, without haivng to fill the garage with gas cans

Review from westinghouse.com
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Aug 30, 2021
Reviewer name: new home owner.
5 out of 5 stars
5 out of 5 stars review

Works as advertised.

Lost power second day after bringing it home, set up was straight forward and easy, started on first attempt. It plugged directly into our house after setting the manual transfer switch to correct position and ran as expected for 6 hours until power was restored.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100