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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
25.8K ratings25.6K reviews
  1. 5 stars86% (22.2K)
  2. 4 stars12% (3,097)
  3. 3 stars1% (282)
  4. 2 stars0% (82)
  5. 1 star1% (191)

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Showing 2,041-2,050 of 25,673 reviews
Nov 3, 2021
Tom the train
5 out of 5 stars review

Heavy duty

Unboxed, assembled, and running in 30 minutes. I was impressed with the substantial construction of the generator. Nothing flimsy here. Only running on propane right now. Will only use gasoline in the event of an extended power outage. Remote start is an option not available for many other generators. I’m very satisfied. I believe it will basically power my home if need be.

Review from westinghouse.com
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Jul 5, 2023
oliver1948
5 out of 5 stars review

Quality Product

I have had this generator a little over a week. Putting it together was a breeze. After looking at the Quick Start guide the generator was easy to get started and it ran like a charm. I love the electric start and it's not as loud as my older generator. You will be pleased with this generator.

Review from westinghouse.com
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Mar 17, 2025
Cant get a break!
1 out of 5 stars review

Bad luck but hopeful for replacement

So I would LOVE to give this a good review but am unable to do so at this time. Apparently mine has some sort of defect, despite only being run for maintenance for the first 15 minutes monthly "recharge." I will give a positive review if the issue is resolved and the generator is replaced under the warranty and extended protection package I purchased.

Review from westinghouse.com
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reply from eComm

Hi, We’re sorry to hear about the issue with your generator and appreciate your patience. We want to make this right for you. Please reach out to us at westinghousevip@wpowereq.com, and we’ll do our best to assist with your warranty claim and find a resolution as quickly as possible. Thanks, Sydney, Westinghouse

Aug 10, 2024
Staceyb
5 out of 5 stars review

Ease of set up

I cannot rate the performance of generator as I have not yet fired it up and tested however, the ease of set up was amazing. I am a single woman and was able to follow the instructions and get wheels and base installed in a matter of 10 minutes. I will be firing it up tomorrow to see how it actually works, but was pleasantly surprised that I was able to set up on my own. Living in south florida and with the predictions of upcoming hurricane season, I wanted a backup generator to my generator. Now I have two in my garage and hopefully never have to use either, but it’s definitely peace of mind.

Review from westinghouse.com
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Nov 28, 2021
Snowman1
5 out of 5 stars review

Very Nice Unit!

Just received and assembled. The frame of the unit is very heavy duty with nice welds. Haven’t used it for home yet, but started right up with propane and easily ran my electric drill and circular saw. Tested all 3 starting features (push button, remote, and pull cord) all working perfectly. Going to be very happy I have this when we lose power.

Review from westinghouse.com
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Oct 1, 2020
cleiser25
4 out of 5 stars review

Good Unit

shipping was quicker than expected box was a little torn up upon arrival but no damage that i have found. great looking and running product once i got it running. it will not fire up on the first few cycles even after you have run it a while is my biggest complaint. other than that its a good unit.

Review from westinghouse.com
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Sep 3, 2021
Mike212
5 out of 5 stars review

My 2nd Westinghouse Generator

I purchased a gasoline Westinghouse generator a few years back and it worked amazingly. I let it go with my house when I sold it so it put me in the market for a new generator. I decided to go with a duel fuel model this time. I plan on never running gasoline through this generator only propane so I will never have issues with fuel going bad when not being used. Westinghouse is the best generator brand you can buy!

Review from westinghouse.com
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Jul 11, 2021
Mushy
5 out of 5 stars review

Excellent features with superb pricing!

Purchased after exhaustive online research finding that Westinghouse hands down ranks superior in years of experience, build quality, innovative and common sense design and features, and most importantly reliability with value- for -price being the cherry on top ! GO " BIG W" !!!

Review from westinghouse.com
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Apr 3, 2025
NorCal guy
5 out of 5 stars review

Runs Great!

I just bought this generator and put it together in 10 minutes. Put oil in it and had in running in 20 minutes. I let it run for a while to warm up and then played with its features. I have the battery charger plugged in and am ready for an outage when it comes. So far so good!

Review from westinghouse.com
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Jul 30, 2023
CBJ at the bay
5 out of 5 stars review

Easy to use

I just purchased this in June. We haven’t had a power outage yet but have tried it out and it works great. I was going to get a generac but the install and permitted was a nightmare. I gave up on it. This is a great alternative and 1/3 of the price.

Review from westinghouse.com
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