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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
25.9K ratings25.7K reviews
  1. 5 stars86% (22.3K)
  2. 4 stars12% (3,112)
  3. 3 stars1% (286)
  4. 2 stars0% (83)
  5. 1 star1% (192)

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Showing 11-20 of 25,797 reviews
Jul 4, 2021
Reviewer name: Edito Gil
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Westinghouse Generator with Plenty of Power

Great portable home generator. Has the power to run the items needed after loss of power from hurricanes and tropical storms. Our electrician created an easy hookup for our generator with an interlock in the electrical panel to prevent potential damage to our electrical system when the power comes back on. Nice to have the choice of gasoline or propane. We use Ethanol-Free gasoline to prevent gum-up in the carburetor and run the unit every two months. It comes with a quick disconnect for the battery when not in use. The remote start is also a nice feature.

Helpful?3OEDIAF4FDP313589459100
Feb 3, 2022
Reviewer name: Two Poppers
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Super easy just be sure to follow the directions..

Super easy setup. Read the instructions and follow the directions and you'll be happy. Pay attention to your choke setting because you may need to move it one way or another if the machine doesn't start after a couple tries. Yes, the directions emphasize this too. Powers the whole house through a GenerLink meter connection that the electric company installed for free. Yes, the GenerLink costs money but saves a considerable amount in labor fees to install the alternative way of connecting the generator. A little loud running but lowers the decibels considerably with a properly built generator box. In conclusion, this Westinghouse generator is a solid investment in peace of mind.

Helpful?3OEDIAF4FDP313589459100
Sep 1, 2024
Reviewer name: S G
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Damaged

Received damaged generator purchased online. Had a difficult time with the return/exchange over the phone. Attempted to return in person at Willowbrook Houston location, employee and manager did not want to return the damaged item. Had to go to a different location for the return. West Rd location manager was very helpful and returned it. Willowbrook location lost my business.

Helpful?3OEDIAF4FDP313589459100
reply from Westinghouse

Hello, thank you for letting us know about your experience, we are genuinely sorry that the product was not able to run, and we fully understand the return. We hope you will consider us for your next power generation purchase but we understand that this has soured our reputation. If there is anything we can do to help please let us know at 1-855-944-3571 or support@wpowereq.com. Thank you, Zach - Westinghouse

Oct 7, 2021
Reviewer name: SPV
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Features

Looking for a portable generator that supports Dual fuel, remote start and 50amp power inlet and it has everything. Didn't run for long time, just for few mins since purchasing and it was great. Had an electrician installed Power Inlet & Generator Interlock kits to feed the power back into breaker.

Helpful?3OEDIAF4FDP313589459100
Aug 29, 2026
Reviewer name: psguy
5 out of 5 stars
5 out of 5 stars review

Great features

Easy to start, but must observe and follow precautions to treat fuel with Seafoam and Enzyme stabilizers and run the carburetor empty of fuel when not going to be used for a while, otherwise will have to disassemble and clean the carburetor needle valve assembly.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Aug 22, 2026
Reviewer name: Ktrusty911
5 out of 5 stars
5 out of 5 stars review

Workhorse of a generator

We bought this to replace our gen max that quit on our food truck and it is twice the generator the gen max was nothing but issues with the gen max. This thing is a beast it's the 50 amp plug we needed but we also can run another window unit and fan from this one with no issues so far,

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Sep 5, 2026
Reviewer name: Mike Stands
5 out of 5 stars
5 out of 5 stars review

Great generator

I bought this by a recommendation since my current generator didn't work with the VDF sub drive I was trying to power, was hesitant at first but tried the Westinghouse WGen9500DF Generator and it worked!! And it's quieter, runs exactly at 240V steady. I recommend it for back-up power needs.

Review from westinghouse.com
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Sep 5, 2026
Reviewer name: Big Dog 60
5 out of 5 stars
5 out of 5 stars review

Should be big enough to run my whole house.

I just purchased this generator , Heard good things about him and needed a little bit bigger one from my home Family farm at home had them on sale so I went and got it . Looking forward to see how it runs and supply power to my house when needed thank you

Review from westinghouse.com
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Sep 4, 2026
Reviewer name: Nancy27
5 out of 5 stars
5 out of 5 stars review

Great upgrade from pull cord start

Just purchased the WGen9500df as a backup power source for my lake house. This is replacing a pull start one that the recoil cord broke. Very easy to put the wheels and stabilizers on and fill with oil. Very nice that it comes with trickle charger for the generator battery. The remote battery is a common coin battery that will be easy to replace. I'm pleased with the push and remote starts. Tested out using the propane option and it was easy to attach my tank. The only failure was testing the pull start. You could tell it wanted to engage but I couldn't give it the “umph” it needed. The push button start is my favorite feature. I'm ready for the next power outage and not dreading ripping the cord.

Review from westinghouse.com
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Aug 24, 2026
Reviewer name: Eevee1
5 out of 5 stars
5 out of 5 stars review

Glad to have a my new generator

Just received my new Generator. Wheels were easy to put on. Easy to read instructions. You can tell its a quality generator. After the 3rd time being without electricity, just couldn't risk it no more. Glad to have a back up plan. I purchased because all reviews were positive. For what it will provide, price was right.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100