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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 1,931-1,940 of 25,583 reviews
Nov 27, 2022
DEAN1951
4 out of 5 stars review

Prompt service

This was a warranty replacement for a WGen9500DF I had bought in January 2022. Unit stopped producing power in August 2022 even though the engine ran fine. Working with the Westinghouse tech staff we determined the generator Stator probably had a short to ground and could not be fixed in the field. Westinghouse promptly declared the unit as unremarkable and sent a brand new unit. Very happy with the support and warranty service provided by Westinghouse. Just unpacked the new generator and will be doing the break in this week. Will post further comments as necessary.

Review from westinghouse.com
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Sep 14, 2020
Lobo1727
5 out of 5 stars review

Very Well Built

The Generator was delivered by lift gate truck. It is very heavy. The product was well packaged and no delivery damage was observed. Assembly was minimal and easy. Tested the generator on propane and gas. Both worked well. Battery was well charged and electric start worked brilliantly. I am very happy with this generator so far.

Review from westinghouse.com
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Jul 23, 2021
EM01
5 out of 5 stars review

Excellent Preparedness Equipment

I live in Florida. Ordered this generator June 23, 2021 arrived July 23, 2021. Had it up and running in an hour. Ran this generator with both propane and gas. I am able to power everything in our house except air conditioning and dryer. This is a great unit.

Review from westinghouse.com
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Jul 15, 2021
KevinG
5 out of 5 stars review

LOVE THE FEATURES LIKE REMOTE START & DUAL FUEL

We just received this generator and can't wait to get it connected to our electrical service and potentially getting the conversion kit for natural gas. Love the features like remote start and the dual fuel capabilities. The extra bonus is the free generator cover that we should be receiving after submitting this review.

Review from westinghouse.com
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Oct 31, 2021
JTN-35
5 out of 5 stars review

Great Generator!!!

This generator was easy to assemble. Ten minutes wheels and leveling legs where on. Oil added, gas put in tank, propane hooked up. Ran 2 hours with 1 gallon of gas (still some in tank) then turn handle from gas to propane without missing a beat. Ran another 2 hours. I had all lights on in house, 3 bathroom fans, 1 tv, ran dishwasher, washing machine, 2 refrigerators, microwave and a basement dehumidifier. Ran the furnace for heating as well. I used the 14-30 outlet to a manual interlock. This generator kept up without missing a beat. Extremely happy with this purchase for emergency power. After researching the Westinghouse generators kept coming up top of list in all reviews. Seems to be a very well built machine.

Review from westinghouse.com
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Jun 4, 2022
ShooterOnTheFarm
5 out of 5 stars review

Long Run Time

Have been wanting one of these for along time. Received it as a gift. I live in the country and occasionally we have power outages that last for a couple of days. This lets me set the generator up in the late evening and let it run all night. Others I looked at didn't have this long of a run time.

Review from westinghouse.com
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Jan 21, 2023
chuckles58
5 out of 5 stars review

Stands out from the crowd.

Purchasing my first portable generator was a challenging task. After much research, I decided on the WGen9500DFc duel fuel model. Great features along with a physical size & price I could handle. The duel fuel option gives me versatility to keep things running during hurricane season here in Florida.

Review from westinghouse.com
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Jan 10, 2023
bmilli
5 out of 5 stars review

Well packaged, easy to prepare for use.

My old generator failed right after a severe storm and a couple days without power. I researched for 2 weeks for a replacement before purchasing this model. It was packaged well, and simple to put into service. The owners manual was clear and concise for set up and operating instructions. I look forward to having a fuel option to operate the generator. Now, I feel prepared for further power outages.

Review from westinghouse.com
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Oct 2, 2020
Nickk32
5 out of 5 stars review

Nifty Unit

This generator will come in handy for the remainder of the hurricane season and hopefully many more. It's built like a tank, with the ability to run off of clean propane - a feature that's needed during extended power outages, as gas requires electricity to pump.

Review from westinghouse.com
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Nov 11, 2020
Nathan247
4 out of 5 stars review

Great Generator!

We bought this recently, and while we will be using it heavily at the end of the month we have just started it up. It took quite a few tries to get it started the first time, which caused us to think it was either broken or we missed a step. But after letting it try the battery (one-touch) start for 5 minutes it fired up and ran like a champ. I think they should leave a notice somewhere that this might occur and not to worry to make customers feel better or prevent returns. That said, other than having to buy an adapter to cover the 4-prong locking 30 Amp to a standard 3-prong camper 30 Amp it has a lot of great features. We were able to run the a 50-amp camper with the air cranked up no problem. The switch between propane and gas is so easily and seamless since you don't have to turn it off to do it. I hardly noticed it changed over since it didn't break a sweat. I do wish it was a little bit quieter, but for the power you get and the price (compared to an inverter which can be quieter at sometimes DOUBLE the price) I really cannot complain too much. Overall, a great purchase and we look forward to hopefully MANY years to come.

Review from westinghouse.com
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