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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 1,921-1,930 of 25,583 reviews
Jan 25, 2023
lcarpenter
5 out of 5 stars review

Will serve my purpose well

I just bought this but have not fired it up yet. Plan to test it out in harsh conditions next week. I purchased it to plug in a block heater overnight during -20F weather so that i can start my diesel engines the next morning. If it works as advertised I will be very happy.

Review from westinghouse.com
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Sep 9, 2023
Castle Peak
4 out of 5 stars review

Good looking unit with all the features I’m need.

I ordered this unit 9-4-23 and received it 9-8-23. I unboxed and installed the wheels and mounting feet, filled with oil and gasoline and it started and ran on the first attempt. Won’t be able to check it on propane until next week when I receive my 30 lb propane tank. It did have a boo boo from shipping and the fuel gauge don’t seem to be working but have a call in on that and a case number. They said a representative would give me a call after the weekend. I’m well pleased with the unit overall so far.

Review from westinghouse.com
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May 17, 2025
Marc58441
5 out of 5 stars review

Great instructions for easy setup

I bought this generator a week ago to supplement my other solar powered work station.I was concerned about being able to get it setup and running but found the instruction manual well written, making in easy to setup and get running. I ran it both on propane and gasoline without any problems.

Review from westinghouse.com
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Sep 25, 2022
dnssjb
5 out of 5 stars review

Easy and Flexible

Love the ease of use and dual fuel flexibility. Bought this 2 years ago after an extended power outtage and while we haven't had another, this unit has been helpful a few times in shorter outages. I love not having to keep gasoline on hand and being able to use a propane tank (whichare always on have for the grill and fire pit). But having the gasoline option for longer periods and more power is really nice.

Review from westinghouse.com
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Jun 6, 2024
Guppy the fish
5 out of 5 stars review

A great product. I am very much impressed with thi

This machine is well built. They have made it so easy with the connections, all have been so simplified. All the electrical connectors are properly covered and protected. The main feature I love is the protected box by the exhaust to prevent burns. This is one of a great feature, compared to others. I am very happy with my duel fuel. Especially here in Florida.

Review from westinghouse.com
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Jan 20, 2021
ADavis42
5 out of 5 stars review

Great Generator

I bought this item about a month ago. After following all directions on starting for the first time, it fired right up. I have only used gas so far, but I will soon have my local LP company install a gas line for direct propane usage. This generator was priced perfect (much less expensive than a "whole house" generator) and will power the majority of my home during an outage.

Review from westinghouse.com
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Aug 8, 2022
GeorgeH
5 out of 5 stars review

Everything I need in a back up generator

Hurricanes and winter storms can leave us without electric service—sometimes for days. I had an electrician install a simple connector to provide me an input that allows me to power my 2300 sq ft house all the lights, tv, even the central A/C (but not the furnace.) And because it runs on gas or propane, I can borrow the tank from my gas grill if the gas stations can’t pump gas because their powers out.

Review from westinghouse.com
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Jul 18, 2024
Chappy82
4 out of 5 stars review

Good product.

I haven't even run this enough to encompass the 5 hour break-in period yet. But I'll tell you what I have found, so far. The instructions are incomplete. I'm still looking for the "eco mode" switch that isn't supposed to be "on" during break-in. The instructions discuss the switch but don't tell you how to turn it off. Also, it would be great if the instructions gave you an idea as to how much oil needs to be added....ya know - 1/2 qt or 6 quarts? Instead, you have to pour a couple tablespoons in and check the level,......repeat infinite times. BTW...mine took an entire quart. If you plan to operate this generator above 5000 feet in elevation, you need an additional part for your carburetor or you may damage the engine, according to the instructions. That part has to be ordered at an additional cost to the owner. Maybe it would be a good idea to just throw one in the box, in the future? Other than that, the unit seems fairly solid. Not a fan of the cheap plastic wheels but maybe they'll be OK? After I found the gas shut-off switch, the unit started right up. It is a bit loud but not any worse than comparable units, maybe even a bit quieter. The LED display for the "Data Center" is a joke. It has to be almost totally dark to view any of the display. I had mine in the garage, with the door open, and was not able to tell if the Data Center even worked. I had to close all the doors and turn off the lights to see the display. BTW....don't operate this unit in a closed up room! The main downside to this unit is it is VERY heavy. 200+ pounds. More than most individuals can handle by themselves. But I hope it will give me a lifetime of untroubled service. I guess we'll see.

Review from westinghouse.com
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Dec 1, 2021
usphil
5 out of 5 stars review

Easy install and operate

Received the machine today, quite heavy, can not be dragged on the floating floor. I have to cut the carton on the drive way, attach 2 wheels, it's very easy to move and drag to the backyard. After carefully reading the instructions, I filled the engine with oil and it was just full. First I installed the engine with a propane tank and then started the engine. The engine starts very easily, a bit noisy but I think it's OK. Then I filled up the gas tank, switched to gas mode and started the engine with the remote. It's also very easy to start up. I am very happy with this start. Tomorrow, if I have time, I will try to connect the power's output to my office to see its capacity.

Review from westinghouse.com
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Jul 15, 2023
Newbie 23
5 out of 5 stars review

Convenient and dependable

We have not used this yet, but it has been easy to assembly and already proven to be convenient to store until use. The Westinghouse name has always been dependable to use and we know this will be too. Reading the material proves to be easy to understand and helpful with using. Very pleased with this product.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100