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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
25.8K ratings25.6K reviews
  1. 5 stars86% (22.2K)
  2. 4 stars12% (3,097)
  3. 3 stars1% (282)
  4. 2 stars0% (82)
  5. 1 star1% (191)

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Showing 181-190 of 25,664 reviews
Jan 21, 2026
Perez
5 out of 5 stars review

Worth making my morning coffee during hurricane!

Living in Florida with unpredictable weather and hurricane season, this is the way to go. We bought this generator and saved us through hurricane season and back to back 2024 storms. We had the home essentials things running and of course was able to make morning coffee and shared with our neighbors. Make sure to buy batteries chargers and keep it plugged when not in use.

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Feb 7, 2026
John Harris
3 out of 5 stars review

I think I’ve already registered this, but my remote worked when I bought it, but I had a stored in my shop got it out. This ice storm to use couldn’t get the remote to work so replace the batteries tried reprogramming it to the generator was still no luck so now I’m asking for a replacement remote fobe

Review from westinghouse.com
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reply from Westinghouse

Hello, thank you for letting us know about this. We are genuinely sorry to hear about it. I have passed your feedback along to our quality control team to ensure that we are producing the best units possible. Please contact us at 1-855-944-3571 or support@wpowereq.com and we will look into the matter. Thanks,

Nov 30, 2025
GenNewbie
5 out of 5 stars review

Great Product for the Price

This is a great generator for the price. I had an electrician install a 50amp lockout so I can power my home during an outage. I will be testing everything soon, but expect no issues. It is heavy until you install the feet and wheels. I suggest reading through all set up and maintenance instructions thoroughly before using, even if you have used a generator before. This is my first generator and at this point I am very satisfied with this purchase.

Review from westinghouse.com
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Dec 16, 2025
JPeazy
4 out of 5 stars review

Very nice

Just received my generator. Seems to be well built, just what you would expect from Westinghouse. Bought for power outages we have now and again. Home backup. Haven't needed it yet but winters coming. So far I'm very happy with it. Didn't have a ton of money but wanted dependability. My electrician recommended it. He's been using his about 7 yrs with no problems. Very nice.

Review from westinghouse.com
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Jan 8, 2026
Anonymous
3 out of 5 stars review

It works half the time

Here in central Michigan we got hit with a massive ice storm and was left without power for multiple days baught this generator and was not able to use it due to the fuel shut of valve leaking fuel but It somehow fixed itself. Now she will run for a couple hours and then she will stall out

Review from westinghouse.com
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reply from Westinghouse

Hi, Thank you for sharing your experience, and we’re sorry to hear about the challenges you’ve had, especially during a power outage. We’re glad the leak resolved, but we understand the concern with the unit stalling after a few hours of operation. Our customer support team would be happy to help troubleshoot this issue and review service options to get your generator running reliably. Please contact us at support@wpowereq.com or 1-855-944-3571 and we will get to the bottom of this for you. Thanks,

Dec 9, 2025
Rich14955
5 out of 5 stars review

Just what I need for the next power outage.

Just recieved yesterday. Easy unpacking, minor assembly, added oil and had it up and running in less than 1 hour. Ran for two hours with a light load on it to start break in process. Started right up and ran flawlessly at 14 degrees F. I'm actually looking forward to our next power outage.

Review from westinghouse.com
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Dec 1, 2025
MagnusK
5 out of 5 stars review

Great So Far!

I've been unable to get this set up due to circumstances beyond my control. The snow is on the ground and I cut open the box. Everything is clearly marked, assembly was quick. I attached the battery, put in the enclosed oil, attached it to a propane tank, and push the start button. It started. All very simple. It gives the impression of being a beast.

Review from westinghouse.com
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Feb 13, 2026
gatormanfischer
5 out of 5 stars review

Great Generator

THis generator is a quality unit. It was easy to assemble, and get running. It has enough power to run most items in my house. The user manual is excellent and easy to follow. I am extremely happy with this unit. It is a heavy generator when unboxing. Once the wheels are installed, becomes much easier to move around. Thanks for a great generator.

Review from westinghouse.com
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Mar 14, 2026
Knappknapp
5 out of 5 stars review

Great generator

Bought this wgen9500df after we lost power. I have a 7 month old child and a stay at home wife at the house all the time and we cannot be without power for our essentials. This generator has been amazing. Ran our whole house for several days no problem at all. Also doubles as a welder generator for my shop that doesn’t have hookup for a welder. Has been an awesome generator and would recommend to anyone looking for a bigger generator!

Review from westinghouse.com
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Jan 25, 2026
OffGridMamma727
5 out of 5 stars review

Westinghouse WGen9500DF for OffGrrid

After purchasing this Westinghouse WGen9500DF, I’ve been exploring the features—and there are a lot of them. Dual fuel capability, electric start, quick-connect battery cables, remote start and stop (huge win), fuel gauge, LED info display with hours, metal gas tank, included propane hose and regulator, basic tools, oil, and even a built-in trickle charger. The remote start/stop alone is worth mentioning—no more rock-paper-scissors to see who has to go shut it off in the cold. That’s a quality-of-life upgrade I didn’t know I needed. We’re using this generator for off-grid living, and so far it’s been awesome. It’s handled our setup well and performed exactly as expected, if not better. We’ve had a few small hiccups, but those were mostly user error while learning a new system—not the generator itself. Overall, I’m very happy with this purchase. Solid build, thoughtful features, and reliable performance so far. Would absolutely recommend it, especially for off-grid or backup power use.

Review from westinghouse.com
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