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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
25.8K ratings25.6K reviews
  1. 5 stars86% (22.2K)
  2. 4 stars12% (3,097)
  3. 3 stars1% (282)
  4. 2 stars0% (82)
  5. 1 star1% (191)

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Showing 171-180 of 25,664 reviews
Jan 23, 2026
MZeek
4 out of 5 stars review

Good design

Worked well right out of the box. Used as a rural house backup generator: 3500 sq.ft., 1 hp well pump, 1/2 hp septic pump and 5 ton heat pump. Handled the electrical loads with some minor dipping of voltage. Used only propane only so far. Opportunities for improvement: 1. Instructions on how to use the battery charger. There is a light on the plug-in charger that is red when charging and turns green when charged. 2. Reroute the battery wiring away from the oil dip stick 3. Relocate the battery so the wheel does not have to be removed for battery replacement 4. Improve muffler/housing to reduce noise

Review from westinghouse.com
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Jan 24, 2026
ruldari
5 out of 5 stars review

Workshop Use

Works perfectly for our workshop. It can run all my woodworking tools and other maintenance equipment. I will eventually run electricity to the building, but in the meantime, this setup is working great. After this, it will serve as our backup power for the ranch.

Review from westinghouse.com
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Jan 28, 2026
Munrus
1 out of 5 stars review

Great, at first.

Bought WGen9500DF in early April of '25, it was great initially on both propane and gas. Fast forward to this past weekend when we lost power during the winter storm and it would NOT start in gasoline mode, never even tried to fire, it would crank but not start !! The gas was treated so "bad gas" should not be the issue. Luckily it would run on LP but I had very little of it on hand.

Review from westinghouse.com
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reply from Westinghouse

Hi, We’re sorry to hear about the trouble you experienced during the outage, especially in a winter storm when dependable power is critical. While we’re glad the unit was able to run on propane, we understand how frustrating it is that it would not start with gasoline. Our customer service team can help troubleshoot or arrange service to resolve this. Please contact us at support@wpowereq.com or 1-855-944-3571 with your model and serial number so we can assist further. Thanks,

Mar 22, 2026
Jericho24
5 out of 5 stars review

Life saver!!

Never owned a generator before and we lost power for 5 days during an ice storm. Was told this was a good brand and was at a reasonable price! Never had any issues during my power outage after this purchase. Easy to use, remote start from my home, and dual fuel helped with our options. Would highly recommend!!

Review from westinghouse.com
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Aug 13, 2025
Billy
5 out of 5 stars review

Started on its first attempt. Everything included

I ordered this generator, Wgen 9500 DF, from Sams online. 10 days later, it was delivered by shipping truck. Since I had 10 days before it arrived, I did my research by reading the manual, which I found at the Westinghouse generator site. I also searched and found this generator online and watched videos which were very informative. There was no damage to the shipping box. The generator and all it's accessories were neatly arranged inside the box. I carefully used a box knife and cut each corner down and the unit was then sitting in the middle of the cut open box. I used a 6x6 piece of wood I had to support one side at a time to install the wheels and rubber feet. The wheels and rubber feet installed very easy. Next I used the supplied funnel and put oil in the generator. The supplied oil is the exact amount needed for this unit. It is slightly over 1 quart. I kept the empty oil bottle and used a cable tie to attach the funnel to it after filling the engine.. I did this because I will fill this unique oil container from a gallon of oil. It makes it easier, and it's the exact amount of oil needed. Next, I used the already installed collapsible handle, and moved it OUTSIDE. (Never operate any generator in a garage, no matter what the fuel is!) This generator is a DF, duel fuel. I am glad that it can use gasoline, but I will probably only use propane in it. No worries about bad gas and storage issues. I hooked up the included propane hose to the unit and to one of my grill propane bottles. I then connected the disconnected battery cable. No tools needed, it comes disconnected for safety because it also has a wireless remote that works 99 feet away from the unit. I pushed the switch to turn the battery on and the battery indicator light illuminated. I turned the gasoline or propane switch to propane. I turned my propane on and smelled my connections and found no leaks. I checked to make sure the breakers were in the off position. I pushed and held the start button on the remote control for 2 seconds. The unit started on its first try! The manual says to break in the unit by only using half the capacity of the watts for a few hours. After that you can put a full load on it. I tested all the electrical ports, (110, 30amp, 50amp), and they all worked. I ran a it for an hour and powered small appliances. This appears to be a great generator. It weighs just over 200lbs. It's a little loud. I can live with that because of its capabilities. Oh, to save money, I went to Harbor Freight and bought the large generator cover they sell for their machines. It fits great! $19.00. I didn't go into all the details of this generator, but I will say, it appears very well made. I hope this helps with yall's decision. Take care, Billy W.

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reply from Westinghouse

Hello, thank you for taking the time to share such a detailed review of your experience with the WGen9500DF. We’re glad to hear the setup went smoothly, the unit started right up, and that you’re happy with its performance and dual-fuel capability. Your feedback and tips will certainly help other customers as well. If you ever have questions or need assistance in the future, please contact us at 1-855-944-3571 or support&#64;wpowereq.com and we will do our best to make things right for you.<br /><br />Thank you,<br />Cam - Westinghouse

Jan 6, 2026
CF713
5 out of 5 stars review

Life saving Generator

I bought this generator in 2021 and has been great. It is now 2026 and I just started it up for maintenance and still turns on without hesitation as if it was still new. I have powered my whole house and it handled it without any problems. Best investment for emergencies.

Review from westinghouse.com
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Feb 24, 2026
CAP102
5 out of 5 stars review

Awesome Generator

I bought this on the day of the blizzard 2/22/26, it was the last one in the store! I was like I'll take it! in 2012 I lost my house to the Sandy storm and I wasn't going to go through that again! This Westinghouse Generator was a god sent! I lose power for a very short time, but it was worth piece of mind knowing I was able to use my new generator! Thank you!

Review from westinghouse.com
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Dec 30, 2025
Coalmanjoe
5 out of 5 stars review

Quality Generator with many features

I have only used this generator one time since purchasing it but it performed perfectly. The manual was very informative and relatively easy to understand. The dual fuel feature provides flexibility and convenience and switching fuels is a simple process. I chose Westinghouse on its outstanding reputation for quality and performance along with endorsements from friends who have purchased and used the brand and highly recommended it.

Review from westinghouse.com
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Jan 23, 2026
Easy_Ed_247
4 out of 5 stars review

Nice features. Started right up.

I bought this due to a severe ice storm that we are expecting. It arrived promptly. Started on the first try with remote start. I ran it for a few minutes, and it seemed to be operating fine. Instructions were very clear and it was easy to set up. Would recommend.

Review from westinghouse.com
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Jan 1, 2026
Quikirk
5 out of 5 stars review

Grand Slam!!!

Very impressed with this generator. Starting with the packaging it came, excellent. Build quality is top shelf. It’s a beast. Love the features that come with this model at an affordable price, you can’t go wrong!! Looking forward to many years of service with this machine. It’s definitely up to the task.

Review from westinghouse.com
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