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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Jan 11, 2022
threadcutter308
4 out of 5 stars review

Pretty Darned Good, couple of minor details....

Nice package/packaging, very well laid out. I also have a 6kW Onan, which is physically larger. Overall, happy with product, Westinghouse gets about 4.8 Stars on this unit. Minor details however; 1. Westinghouse kindly provided 1quart of oil, but machine capacity is 1.16 quarts. It IS documented in the manual (Glad I read it, usually I don't....). Didn't want to run without "full" complement of oil, so I topped the machine off with some extra oil that I already had. Hard for anyone to ship "1.16 Quarts" of oil. No dings for Westinghouse on this, just be aware of it. 2. Out of the box, the threads were buggered up on one of the welded on 10mm nuts where the legs/feet attach to the machine. Chased them with one of the bolts on the backside of the nut, didn't have a 10mm tap. Minor thing. 3. Electric/Automatic choke mechanism was gritty/tight on first attempt to start. Figured out lack of start quickly. Ceased starting attempts, manually moved the manual choke mechanism back and forth a bunch of times, loosening it up. Also sprayed a small amount of oil w/Teflon in it on the mechanism. Probably the biggest ding for Westinghouse. A lot of people wouldn't know what was happening/why it wasn't starting and just send it back. I may ask Westinghouse for a replacement auto choke mechanism. Looks like an easy changeout. 4. Mechanical fuel/gasoline valve is a bit odd. In my past experience, when the shutoff lever is perpendicular to the direction of flow in the fuel line, the valve is closed. Just the opposite here, when it's perpendicular, the valve is open. No biggie, you just have to have good lighting, your glasses on and you can read the imprint on the fuel valve. Anyway, I'm quite happy with the machine overall. Lots of nice features, one of my faves is the battery charger and the fact that they included it with the machine. Lots of great features packed into this unit. Other than the relatively small details above, I give it a 4.8 out of 5 Stars.

Review from westinghouse.com
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Nov 3, 2020
ofo69
5 out of 5 stars review

High Quality Generator

I bought this Westinghouse WGen9500DF generator as an upgrade to a 4400 watt generator that I have had for a few years. I wanted one that could power the majority of my home and this is just the powerhouse to do it! The dual fuel feature is a must in my opinion. You never know which type of fuel may be more readily available in the aftermath of a storm. The fuel source can be switched from one to the other on the fly which is very nice. This generator is extremely heavy duty and very well built. The remote start is also a very nice feature. I would absolutely recommend this generator to anyone looking for some serious power from a high quality unit. Get it, you will not be disappointed.

Review from westinghouse.com
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Nov 10, 2019
Thad S
5 out of 5 stars review

Reliable and Flexible Generator!

We've had enough of our power company turning off the power for days on end to avoid wildfires, so purchased this dual fuel generator. We love this thing - it can power our entire house during these outages, and the best part is that it runs on propane so we are able to avoid keeping smelly gasoline around!!

Review from westinghouse.com
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Mar 29, 2022
The young lady
5 out of 5 stars review

This is a well equipped piece of equipment

I am pleased with the ease of operation for the fact this will be easier for my Wife to start up in the event the loss of power does occur. I do like having the option of the duel fuels , but having the lpg tanks on hand for the fuel will make this much easier for her !

Review from westinghouse.com
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Aug 6, 2024
stacyjo615
5 out of 5 stars review

Great buy!

I purchased this generator after we experienced a several day long power outage because of a hurricane. I am so glad we now have this on hand so that we will not have to go through the same issues we had with the most recent outage. The best part is that it will power just about our entire home which will make for a very seamless transition if and when the time comes.

Review from westinghouse.com
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Sep 5, 2020
terrierl
5 out of 5 stars review

VERY nice features and POWERFUL!

I was a little concerned with the condition the box arrived in and the damage to some of the bars on the one side of the generator, but after adding the oil and connecting the propane tank, this thing fired right up with no problems. The remote start is nice, just not sure how much use that will actually get. Im hoping this thing lasts for years, and it should based on my experience with another westinghouse generator.

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Aug 31, 2021
bhrees
5 out of 5 stars review

Keeps the lights on!

this thing is awesome, it can feed a 50 amp sub panel and feed all the necessities during a blackout, like refrigerators, freezers, well pumps, and sump pumps, I love it and won't lose heat or AC like others, and my food won't spoil waiting for power to be restored. it can use LP or Gas so it can run for days . five stars

Review from westinghouse.com
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Oct 10, 2020
woods0415
5 out of 5 stars review

Wonderful generator and runs my entire home!!!

Absolutely amazing generator. Starts on the first push of the start button. The key fob works great from inside my home. I have a 1400 square foot home with a 2.5 ton unit and this generator handles it all. It's a little noisy but quieter than what you would expect from a generator this size. It's heavy but easily movable once you install the wheels. I couldn't be happier with this generator!!!

Review from westinghouse.com
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Jan 17, 2024
BillMG
5 out of 5 stars review

Starts and runs great!

After adding oil to prep, the generator started on the first push of the button. It continued to start and run easily during the 5+ hour break-in period. The User Manual is also much better than what I have seen from other generators. I am very happy with the purchase.

Review from westinghouse.com
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Jan 26, 2024
Jackfrostmaine
5 out of 5 stars review

Large Capacity and easy to use!

Just purchased and it arrived within a week! Delivery of item exceptional service. The generator is beautiful well constructed. I am a female 50’s something and have arthritis . Easy to use solid work horse. Make sure you get an electrician to hook it up for you!!

Review from westinghouse.com
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