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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 1,691-1,700 of 25,583 reviews
Jul 9, 2023
JanetB
4 out of 5 stars review

Great for Seniors

We haven't needed to use this generator yet but really needed it during last years hurricane Ian. Neither my husband nor I had the physical strength to start our old generator with the pull rope. Unfortunately we were without power for a day without a generator. We decided that we wanted something that, with a push of a button would start up. This led me to the Westinghouse brand generators. We were pleasantly surprised to find not only a push button start generator but this also came with a remote control!! This is a blessing for us who are nearing 70 years of age. We also chose the model that is also a dual fueled model....propane and/or gas. Usually during a hurricane, it's difficult to find gasoline so we thought we'd like the option to use whatever is available after a hurricane.

Review from westinghouse.com
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Dec 11, 2020
Erin81
5 out of 5 stars review

Good reviews

We haven't had to use this yet but it came highly recommended by coworkers of my husband. He looked at a lot of generators and is a mechanic and decided on this one. Started up great. We hope we don't have to put it to too much use but are relieved to have it if needed.

Review from westinghouse.com
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Jul 12, 2024
MariahS
5 out of 5 stars review

So powerful!

We bought this generator after a major hurricane. Our neighbors have one and it runs their entire house. We jumped on board and bought one ourselves because we have a well and need electricity to get running water. It was very easy to put on the legs and wheels and to start up for the first time. We love it because it is a duel fuel and sometimes it’s really had to find gas so the option for propane as backup is great. I really like how it has a remote start and push to start so we don’t have to go out and mess with it in the rain.

Review from westinghouse.com
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Jan 17, 2022
Flash 1
3 out of 5 stars review

Better packing needed.

I received the box with minimal damage (holes in box). After unpacking the paint on the front panel was chipped off. Two out of the four mounting feet bolts would not screw in due to the threads being stripped! I had to use smaller bolts, nuts and washers to secure that I supplied. I hope it holds up.Customer should not have to do that. There was not parts that could be sent as the threads are threaded into the frame. They would have had to send a new unit which I was not going to go through all that trying to ship this unit back. The unit does not start using push button or remote unless it is warmed up. You have to manually slide choke before starting cold. After warmed up they will start either way. This should not have to be. What's the use of remote start if you have to do that. I ran the unit for one hour and it seemed to run fine.

Review from westinghouse.com
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Jul 9, 2024
BigJimC
5 out of 5 stars review

Powerful and Reliable

We have been using the WGEN9500DF for some time now as a whole home generator connected to a transfer switch and it has been amazing. We recently had a tornado and were without line power for 9 days. The 9500 ran non-stop the entire time and was a life saver.

Review from westinghouse.com
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Feb 27, 2024
Skidded.VT
5 out of 5 stars review

Will easily run the whole house Gas or LP

Our power has been going out 1 to 2 times per year. the price you have to pay for living in the country... This baby keep us warm in the winter and cool in the summer. It replaced an old 5500 watt generator and the 9500 easily runs the whole house. the 5500 struggled. Love it!

Review from westinghouse.com
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Sep 22, 2021
Jaydee123
1 out of 5 stars review

Awful packaging

I received the 9500DF yesterday badly damaged, no owners manual/quick start guide. The packaging cardboard was underweight and there was NO molded styrofoam to protect vital generator components. The box was barely hanging on to the generator with one strap; not attached to a pallet.

Review from westinghouse.com
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Oct 20, 2023
JL2000
4 out of 5 stars review

A very nice portable generator!

The generator is powerful enough to be a backup power supply for a house but small enough as portable. It is very simple to put together and it starts very easily using either the remote control or Start button on the unit. One wheel is damaged during the shipping (see pictures); otherwise, it would be a 5 Stars for the Overall Rating from me.

Review from westinghouse.com
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Jul 17, 2023
A bearded fellow
5 out of 5 stars review

Dual Fuel reliability

YES!! Dual Fuel!!!!!!!! I purchased this with the peace of mind knowing that I can use GASOLINE or PROPANE. I KEEP 15 gallons of gasoline on hand and 3 20 pound propane tanks. I live In Michigan and the infrastructure with DTE is HORRIBLE we lose power 3-4 times a year. It powers my entire 2200 sq. ft. home and AC unit with all LED lights, and l have a pool. Why I waited until my kids were older I don’t know!! I no longer have to zip tie the refrigerator door handles…100% peace of mind. I chose the portable in case/when we move it goes with us. The moving handle is easy to use. I’m strong and by myself I can lift it up 1 8” step and 1 4” and 6” step, a small block ramp would make it easier. Shoes nicely in the garage under my bench. Hook up is easy. Push button, pull start or Key Fob. Also Westinghouse uses a CAST IRON ENGINE block which made me choose it, Heavy Duty motors last way longer than others. Full Synthetic oil is all I’ll ever use, good maintenance schedule and care. This generator will go to my kids one day.

Review from westinghouse.com
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Feb 19, 2025
MRMM
5 out of 5 stars review

Great and easy start up!

This generator was recommended to us, we returned another one we bought for this one. Glad we did, very easy set up and great start up. Added bonus with the remote start, this is wonderful for those who have a hard time starting a generator. Started right up on the first try!!!

Review from westinghouse.com
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