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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
25.8K ratings25.6K reviews
  1. 5 stars86% (22.2K)
  2. 4 stars12% (3,097)
  3. 3 stars1% (282)
  4. 2 stars0% (82)
  5. 1 star1% (191)

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Showing 1,701-1,710 of 25,673 reviews
Jul 17, 2020
TKB194
5 out of 5 stars review

Excellent Quality

I just received the generator today. Packaging was excellent. Assembly and instructions were clear and concise. Completed assembly in less than 15 minutes. Product quality appears to be excellent. Generator comes with everything you need, oil, funnel, wrench, remote. Ready to go!

Review from westinghouse.com
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Nov 15, 2020
Smokeeater349
4 out of 5 stars review

Solidly built unit

Purchased this generator just in time to use it for hurricane Delta. We were out of power for three days and it performed flawlessly. Started running it on propane till I could get gasoline, it consumed a 15lb bottle of propane in about 6hours that’s running 3 small window units a couple of floor fans, lights and some small electrical appliances, on gasoline I think I got about 10 to 12 hours. Also would turn it off and give about 6 hours of cool down time as these class of generators are not rated for continuous duty. Only reason for not giving 5 stars is when running on propane when you turn off the unit you must turn off your bottle or it will bleed off propane and empty the bottle.

Review from westinghouse.com
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Sep 29, 2022
PatrickT
5 out of 5 stars review

Great Generator

I bought this as a backup generator for hurricane prep. It appears to be a high quality product, and comes with all required items to get it running. After some minor assembly and prep, it started right up. I particularly like the dual fuel option, electric start, and the variety of different power connection options. Very nice product!

Review from westinghouse.com
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Oct 8, 2023
Jimmy60
5 out of 5 stars review

Great Build Quality

I recently purchased this generator so I haven’t had a chance to to use it during one of many power outages that I know are coming this winter. However my first impressions of this generator are Great build quality, it’s packed with features like remote start and plenty of backup power, easy setup and it started with no effort at all. So far so good. Very happy with my choice to buy this Model.

Review from westinghouse.com
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May 3, 2024
95Heat
5 out of 5 stars review

WG9500DFc

I live in Florida and a generator is a "must have" if you want to be prepared. i have a inverter generator but wanted something bigger that could handle more load. I wanted a dual run generator so i would not have to solely rely on gas. I compared several models and this Westinghouse has everything i wanted,50 amp outlet, remote start , dual fuel, gas and propane ,12,500 peak watts,9500 running watts. This will definitely help me be better prepared!

Review from westinghouse.com
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Apr 18, 2021
Discovery
5 out of 5 stars review

Excellent piece of equipment

We have frequent power outages and this fills our need for back-up power. Had the power company install a whole house disconnect unit under the electric meter. This unit plugs into the disconnect unit and then can supply power to any circuit in the house simply by turning breakers on and off as needed.

Review from westinghouse.com
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Sep 13, 2020
Ben's Dad
5 out of 5 stars review

Absolute best portable generator

I purchased the Westinghouse WGen9500DF after many, many hours of research and review searching. I am beyond glad I did. This thing is an absolute dream! Couldn't ask for a more robust, well built, well thought out/ engineered portable generator. Right out of the box you get the required engine oil, and tools needed for assembly and maintenance. The dual fuel ability is flawless. We use propane for home heating so having the ability to utilize our already 300 gallons at any given time made this purchase a no brainer. Electric auto start and A REMOTE CONTROL! What!! How cool is that! And at the price range these are listed at makes it a hard deal to pass up. Generator ran almost my entire 3500 sq ft home including central air, garage door openers, 24 cu ft chest freezer, 60 gallon hot water heater, well pump, refrigerator, all first and second floor lighting and most importantly the coffee maker for around 8-10 hrs on a tank of fuel. I would highly recommend this generator to anyone in the market needing dual fuel and a 12500 kw generator.

Review from westinghouse.com
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Aug 30, 2024
MI-Man
4 out of 5 stars review

Nice Machine - Poor documentation

I bought this generator during a recent power outage and used for approximately 6hrs. It was easy to assemble and I didn't see any damage or missing parts. Once assembled and full of fuel, it started and ran flawlessly all through the break-in period. So far I'm very happy with the machine itself, however I have complaints with the documentation that came with the machine. The remote start feature is neat, but seems pointless considering the manual states the generator should be started before any loads are hooked up. So why would I remote start it, just to then plug things in? Seems pointless but doesn't negatively affect operation so it's fine. First of all, owners manual has a lot of issues with product feature descriptions. The manual mentions "ECO switch" in one paragraph, but the images of the machine with labels doesn't show the ECO switch anywhere. Normally if it's an optional feature, the manual will say something like "if equipped" but this one doesn't say that. It just talks about features as if the machine has them, yet it doesn't. Or maybe it does but it's not labeled correctly??? Also, on one page the manual states fuel capacity is 1.1 gallons, on another page it says 6.6 gallons. Obviously 1.1 gallons is wrong, but I can't help but wonder if it's supposed to be something else? The manual doesn't say engine oil capacity anywhere, so I suspect the 1.1 gallon fuel capacity is supposed to say 1.1qt of oil. The manual also mentions the smart switch connector, but as zero description of what it is or what it's for. I assumed it's for optional equipment, but what? Why can't the manual say something about it? I had to look online to figure out what it was for. Overall, the owners manual is vague at best and leaves a lot of questioning. I'm mechanically inclined and have used generators in the past, but for someone with no generator experience, you'll want a lot better description and operation than what this provides. It would seem the owners manual was written by someone who's never seen the machine or used it. Overall, great machine, poor documentation.

Review from westinghouse.com
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Mar 10, 2023
MemyselfandI
4 out of 5 stars review

Decent Generator. Simple design could be improved.

I bought this to run a well pump house just in case we lose power. After getting it delivered with a few “issues”, I got it up and running and seems like it will be a good fit. Only problem I see so far is that for the 50 amp connector, because of its location over the wheel, you have to run the cord through the frame to make a good connection. Not the best design if your male 50amp plug is a 90 degree plug (95% of them compared to the online ones)

Review from westinghouse.com
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Jun 1, 2024
Artie15
5 out of 5 stars review

Worked perfectly,,

Had not had a chance really test this generator until the tornados went through and we lost power for four days. Everything ran even the AC! Can not be happier. Used about 10 gallons of gas for a 24 hour period. We are now ready for hurricane season.

Review from westinghouse.com
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