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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
25.8K ratings25.6K reviews
  1. 5 stars86% (22.2K)
  2. 4 stars12% (3,097)
  3. 3 stars1% (282)
  4. 2 stars0% (82)
  5. 1 star1% (191)

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Showing 1,591-1,600 of 25,670 reviews
Jul 21, 2021
Chubbs3rd
5 out of 5 stars review

Love the dual fuel feature!

We bought this generator for the upcoming hurricane season. We already have our transfer switch set up and ready to go. We have texted the generator already and it runs like a champ. I love the fact that I can use both propane or gas. I don’t see myself using the remote start but it is neat option. I do really like the push button start, very easy to use and starts up immediately. We are very happy with this purchase.

Review from westinghouse.com
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Feb 11, 2024
Blaylock
4 out of 5 stars review

Built well. Descriptive Owners Manual. Runs great.

The unit runs great. It was very difficult to start initially, but once I realized I needed to hold the choke manually due to the extreme northern Michigan cold she started right up. I was able to run more than half my house during an extended power outage, but it would not run the furnace. I need to install a capacitors the furnace to 'clean' the power coming in. Looking at reviews this seems to be a common issue with some furnaces and not really a knock on this genny. The ability to switch the bonded ground relatively quickly is a bonus. I love that the manual is highly descriptive and includes all info required to maintain it yourself (spark plug gap, valve clearance, etc).

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Jun 24, 2021
emerson42
5 out of 5 stars review

Great generator for home or out and about.

This is a great generator for connecting to your home or running standalone. Running hooked up to your home will require an electrician and a special cable, but is really helpful in a big storm. The start dongle allowing for a remote start is super helpful and the dual fuel is great for when you can't get gas. Propane is a lot easier to store for long periods as well.

Review from westinghouse.com
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Apr 18, 2021
gr8jrnydmh
5 out of 5 stars review

Best Whole Home Backup Generator for the price

I bought this a week ago and I am so pleased with it so far. I received it earlier than expected, the box was not damaged in any way and everything was in order. All the paperwork was included manuals and all were easy to read with easy to follow instructions. The process of installing the wheels and the feet was easier than I expected and was done with it in just a few minutes with minimal effort and tools. I am ashamed to say that I almost cannot wait for a power outage to put it to the big test. I am confident with what I have seen and experienced that this is absolutely the best choice for the price. Thank You Westinghouse for a great product that meets and exceeds expectations.

Review from westinghouse.com
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Oct 4, 2021
Dinkyb
4 out of 5 stars review

Looks good, however, minor concerns

Received product three October 2021. Everything looked good except for dents on the outer protective metal framing (Roll cage). Assuming the damages were acquired during storage or transportation. I also observed the fuel gauge doesn’t seem to register how much fuel added to the tank. I observed no damage, gouges or scratches on vital parts of the generator or any parts missing. In my first test run of the generator, everything seems to be operating correctly however I did not connect anything to the generator to power as of yet. I will test that tomorrow. Attached are the dents to the outer protective metal framing roll cage.

Review from westinghouse.com
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Nov 28, 2020
IronSprout
5 out of 5 stars review

Does it All

Bought this over the summer for use in the fall thunderstorm and winter snowstorm seasons. Used it once in October during a 1 day outage. Excellent starting, power and runtime. Would recommend. Very happy with my purchase so far. Expecting it to last for years of service.

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Oct 30, 2024
keeping the lights on
5 out of 5 stars review

too late for the hurricane

no more power outages, just received. Had a interlock switch installed and a soft start on my heat pump. I did a break in then a trial run. Worked perfectly, powered the whole house including the heat pump. Also was able to use one burner on our radiant cooktop. this will get us through any future outages. Very pleased

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Jan 4, 2025
bugs27
5 out of 5 stars review

Very simple to operate

My son helped me get the generator out of the crate it was shipped in, that was probably the hardest part of getting it set up for first time use! I was rather intimated by its size but once on it wheels it is very easy to maneuver. He walked me through the startup steps and I feel very confident that I can operate it in the future at any time day or night.

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Aug 26, 2023
B. .
5 out of 5 stars review

Just down right cool!

I just purchased the Wgen9500DFc this month and I haven't had a chance to operate it since I purchased it for power outages. However, with hurricane starting to move into high speed I'm sure it won't be long. Set up was extremely easy and it fired right up with no issue. I ran about a gallon of gas at start up and I was surprised at how quite the generator was while in operation. I'm looking forward to lights and cool beverages this hurricane season. B.

Review from westinghouse.com
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Jul 23, 2024
Choteau
5 out of 5 stars review

Totally pleased

Following extended power outages during Hurricane Beryl I ordered the WGen9500DFc generator. Although I had a traditional generator that kept our refrigerators going after the first couple of days buying fuel became a problem. The gas stations couldn't run their pumps and I was running low on gasoline. The 9500DFc was an easy choice because a 14 or 30 lb propane tank (or two) would keep me running when gasoline supplies are cut off. I received the generator and immediately put the wheels and feet on and fueled it up, and put the quart of included engine oil in it. After connecting the battery cables I hit the remote start switch and it fired right up. Runs like a charm and Im looking forward to many years of great service from this Westinghouse project. After all they've been making electric equipment for decades and have earned a great deal of trust as an American instituion. I'm totally satisfied with my purchase.

Review from westinghouse.com
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