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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 1,531-1,540 of 25,580 reviews
Nov 4, 2022
Bobrain
5 out of 5 stars review

Easy Set Up and Use

Just received the generator this week. Assembly was very easy and prepping for use was provided via one-page instruction and also with product documentation. Generator started right up and had to call customer service as plugged in applicances did not work but the CSR was very friendly and quickly guided me in addressing my problem.

Review from westinghouse.com
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Jun 2, 2022
jb47
5 out of 5 stars review

great performance

I bought this to use for backup power for my house. Arrived with minor shipping damage. Looks like forklift forks went thru box and put small dent in gas tank flange. Unpacked, assembled and went thru start up procedure. Started with first push of the button and ran without any problems.

Review from westinghouse.com
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Feb 2, 2022
Jaybay
5 out of 5 stars review

Excellent generator

After extensively researching for a generator, I ultimately decided to purchase the Westinghouse 95000DF. The positive reviews were dead on accurate. The generator was delivered on time, very well packaged and well protected. The setup instructions were very easy to follow and i had it setup in no time. I love the fact that I can run this unit with either propane or gas. It will mean less headaches dealing with bad gas or the frustrations of using gas with ethanol additives. This generator will be used to power all of the tools in my wood shop. It was easy to give this product 5 stars!

Review from westinghouse.com
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Nov 21, 2021
Joel L
5 out of 5 stars review

Well Thought Out Product / Ready to Go

Product surpassed my expectations. Everything I needed to get it going was included- even a battery charger that was not mentioned in the parts list!. Generator started up immediately when instructions were followed. Remote start is a very nice feature. This is an excellent buy given all the features.

Review from westinghouse.com
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Aug 30, 2024
MI-Man
4 out of 5 stars review

Nice Machine - Poor documentation

I bought this generator during a recent power outage and used for approximately 6hrs. It was easy to assemble and I didn't see any damage or missing parts. Once assembled and full of fuel, it started and ran flawlessly all through the break-in period. So far I'm very happy with the machine itself, however I have complaints with the documentation that came with the machine. The remote start feature is neat, but seems pointless considering the manual states the generator should be started before any loads are hooked up. So why would I remote start it, just to then plug things in? Seems pointless but doesn't negatively affect operation so it's fine. First of all, owners manual has a lot of issues with product feature descriptions. The manual mentions "ECO switch" in one paragraph, but the images of the machine with labels doesn't show the ECO switch anywhere. Normally if it's an optional feature, the manual will say something like "if equipped" but this one doesn't say that. It just talks about features as if the machine has them, yet it doesn't. Or maybe it does but it's not labeled correctly??? Also, on one page the manual states fuel capacity is 1.1 gallons, on another page it says 6.6 gallons. Obviously 1.1 gallons is wrong, but I can't help but wonder if it's supposed to be something else? The manual doesn't say engine oil capacity anywhere, so I suspect the 1.1 gallon fuel capacity is supposed to say 1.1qt of oil. The manual also mentions the smart switch connector, but as zero description of what it is or what it's for. I assumed it's for optional equipment, but what? Why can't the manual say something about it? I had to look online to figure out what it was for. Overall, the owners manual is vague at best and leaves a lot of questioning. I'm mechanically inclined and have used generators in the past, but for someone with no generator experience, you'll want a lot better description and operation than what this provides. It would seem the owners manual was written by someone who's never seen the machine or used it. Overall, great machine, poor documentation.

Review from westinghouse.com
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Apr 11, 2022
jB1Dad
5 out of 5 stars review

Easy Assembly and Start

This 9500 dual fuel is as expected. Delivered to the door. Box was a bit rough but everything was there and in good shape. Easy to assemble. Oil was included. Used a funnel to add fuel. A few cranks to start and runs smoothly. Only tried 110 so far, still in break-in period. Happy with the purchase.

Review from westinghouse.com
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May 28, 2022
Jbelcher09
5 out of 5 stars review

Great Features

I absolutely love this generator. After looking for 2 years we finally pulled the trigger and bought this Westinghouse 9500 and I do not regret it! It has the dual fuel option and is so easy to use! The remote start is a great idea and I never considered it when I was looking before. The price is what sold us, and the fact that it's a dual fuel it's a no Brainer! Easy choice no doubt.

Review from westinghouse.com
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Nov 13, 2021
Mmgg
5 out of 5 stars review

Great Features

I bought this few months ago to power up my house. Instructions were very clear and instalation was very easy. I like the fact it can use dual fuel, and has remote start. It did great job powering my equipments and lighting. I highly Recommend it for all.

Review from westinghouse.com
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Jul 5, 2023
JeJo
5 out of 5 stars review

Just what I expected. Great Directions!

Very easy to assemble with good detailed instructions, took just a few minutes. The battery charged up very quick with no issues there. Used both propane and gasoline to start it and both type fuels started immediately! The key fob start-up worked just fine as well. Haven't had to use the generator yet but did try it on a couple of power tools and a portable AC and it worked just fine.

Review from westinghouse.com
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Dec 13, 2024
Chuck-B
5 out of 5 stars review

A lot of nice and modern features

I have only had this a few days, it was packaged well, comes with oil, tool kit, great owner's manual and assembly was minimal and very easy (helps to have an extra pair of hands though to tilt it up enough to install the wheel and foot on each side). Auto Start/Stop button works well, remote is a great feature, digital display is a plus and the fold up/down handle is great for moving it around. I have only started it on propane and it starts a little hard but after one full start cycle it starts on the second try of the second start cycle and runs as expected.

Review from westinghouse.com
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