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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 1,461-1,470 of 25,580 reviews
Sep 17, 2024
Puddin707
5 out of 5 stars review

Best Purchase Ever!

I bought this generator a little over a year ago at the recommendation of my electrician. I thought I wanted a Generac! Thank God he talked me out of that. This beast sat in my garage for a year until 2 weeks ago there was Hurricane Francine headed to the Gulf of Mexico. My electrician hooked up a generator plug outside of my breaker box, I purchased 20 gallons of gas and we waited. Sure enough the power went out and this wonderful piece of equipment powered 3 of the 4 bedrooms (which all has portable air conditioning), the side of the kitchen with refrigerator, the garage which has an upright freezer, the den (TV, internet router, 2 lamps). It was as if we never lost power! I'm so sorry I didn't buy this years ago. We lost power during Hurricane Ida in 2021 and we evacuated to Houston. A 4.5 hour drive took 17 hours!!! Never again. I have recommended this generator to my neighbors and family. So easy to use. Thank you

Review from westinghouse.com
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Aug 16, 2021
PSUman01
5 out of 5 stars review

Amazing Generator

I just purchased this generator and am amazed by the price and all you get for this unit. I bought this one because of the dual fuel option, plus electric start with remote control and how much power it has. Planning on installing a transfer switch but for now, will use whenever we have a power failure and looking to power most of my house.

Review from westinghouse.com
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Jan 20, 2025
King Canute
5 out of 5 stars review

Great so far!

Easy to assemble right out of the box. Fired right up and runs good. Nice heavy duty frame and electronic features. Comes with trickle charger for long term storage and instructions on how to prep for long term storage. Hooked it up to the house for a test run and ran flawlessly. I have gas heat but it ran all the normal load with no problem. Haven’t tried it with AC unit yet but I’m sure if you are diligent with what you are supplying the power to it will handle the load. Struggled to start on gas at 20 degrees F but fired right up when using propane. Overall good looking generator and noise level is to be expected for a 2 stroke engine. At this time I am very pleased with my purchase.

Review from westinghouse.com
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Nov 17, 2020
Ooblem
5 out of 5 stars review

Excellent product

I purchased this generator in October 2020. It arrived in excellent condition with all parts and accessories as advertised. The generator started without any issues, I used propane as the fuel. The directions for assembly were easy to understand and assembly was also very simple. I have used it once already due to a power outage in November 2020 and it worked great. I would highly recommend this product for anyone looking for a back up generator for there home.

Review from westinghouse.com
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Aug 19, 2020
Generator7890
5 out of 5 stars review

Excellent generator with great features

We recently purchased this generator after being without power for 23 hours, and the number of features, the watts, other excellent reviews and Westinghouse name made this generator an easy decision. We will get use out of it for years to come and won't have to worry about anymore storms knocking out our power.

Review from westinghouse.com
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Feb 14, 2020
DonC
5 out of 5 stars review

Well built with great workmanship

Seems to be a strong well built unit. Solid with clean edges, clean welds, no scratches. Overall a great looking unit. Runs well. Starts remote or push button. I bought this because I am getting older and in Florida it is only when, not if we get another hurricane. This should start easier and run most of the house including AC. That alone is worth the cost of up sizing to this generator. It was a great price really for what it says it can do. I hope it performs as well during the next storm as it appears to now.

Review from westinghouse.com
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Oct 14, 2021
jdrankos
4 out of 5 stars review

WGen9500DF 1st unbox and test

Unboxing was not too difficult Westinghouse should provide a line to cut the carton at the bottom at 200+ it would be difficult to lift out of the box. I cut the bottom so it was easy for one to do it. Wheels and legs went on easy but lean in under the weight of the generator, still rolls OK. 1st startup on gas second crank it fired up, it goes into auto start mode and keeps attempting no need to push button again. I did notice that the auto choke does not completely engage and had to be manually closed to start again on 2nd start up. Propane run was successful and took a few cranks to get it running, but ran great. I have only tested a compressor and leaf blower so far to make sure it works. I will be hooking up to a transfer switch and 50 amp drop to power the critical circuits so i will update after I get that chore done. All and all so far seems like a good purchase. I would recommend so far. Directions are straight forward so any DIY could set it up easy.

Review from westinghouse.com
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Dec 1, 2022
Wattiator
4 out of 5 stars review

Warranty service is great!

I bought my first Westinghouse generator and it would not start. When I contacted Westinghouse, the support team was prompt in responding to me and got it right into a repair shop where it was determined that it was badly damaged in transit. I got a replacement generator right away and I'm ready for the snow storm that is supposed to hit this week!

Review from westinghouse.com
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Sep 6, 2023
Klbinsc
5 out of 5 stars review

Easy to use

I have only owned this a week, and it is my first generator. The setup was easy (feet, wheels, oil, battery hookup). I added gas and it started up without a problem. I ran a large air compressor as a test and it powered it fine. I intend to install a 50 Watt inlet box on the house to power a 1.5 ton AC unit and 2 refrigerators. It’s early going, but great so fat

Review from westinghouse.com
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Feb 19, 2022
FRVA
5 out of 5 stars review

Does what it’s expected to do

Bought after several power outages for back up Haven’t had to use it in an actual outage yet, but have tested it and seems to easily handle everything needed to comfortably get thru an outage, with the exception of Air Conditioning Unit. Have found cold recoil start difficult.

Review from westinghouse.com
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