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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 1,441-1,450 of 25,580 reviews
Aug 22, 2022
JR14
5 out of 5 stars review

This is a really good choice for a portable genera

We bought this generator for a dual purpose, home backup and for dry camping in our 42' fifth wheel camper. the auto start feature is awesome, as is the auto choke, for when needed. with the dual fuel capabilities, we can use it on propane when in our camper, or with gasoline while in a standby mode for power outages at home. The different outlets and amperage available allow us to access the power we need,anytime, anywhere. The handy battery charge/ maintainer was a pleasant surprise, as there will be times where it will not be used, and keep our battery up. the pull start feature lets us have power available, in case of a battery failure. Long running times on either gasoline or LPG is one of many reasons we selected this model. the Westinghouse name, reputation, and reviews sealed the deal for us!

Review from westinghouse.com
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Nov 9, 2020
ledio
5 out of 5 stars review

Easy to Setup and Use

I bought it about 4 weeks ago. Setting it up was a breeze. Hooked it up to propane tank, battery was hooked up already, hit the start button and it started right up. Connected a 50 amp cable to the already setup plug connecting it to the panel and I was good to go.

Review from westinghouse.com
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Jun 29, 2024
Tiff80
5 out of 5 stars review

Easy to use!

Recently purchased due to hurricane season and living in the South. 2 days after receiving we lost power and after 4 hours of no power we decided to give it a trial run. This was way easier to use then our previous one. No yanking on pull chords or having to prime and throttle things; literally just push a button and live the duel fuel option.

Review from westinghouse.com
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Mar 6, 2024
eaopella
5 out of 5 stars review

Push button and remote start are amazing!

Started right up out of the box. Easy assembly of wheels and feet. Funnel was a nice accessory to add the oil and not make a mess. I think this is great value for the power and features of this machine. It is NOT quiet but no louder than expected or any other traditional generator I've heard.

Review from westinghouse.com
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Sep 17, 2021
RAH21
5 out of 5 stars review

Great Find

I just purchased this generator, after extensive looking. I can not tell you how happy I am with the purchase. It was well packed, the manual is well written, and it works as advertised. The very first day I used it for half a day while building my new home with out a hitch. This is a great generator.

Review from westinghouse.com
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Sep 17, 2019
TommyD
5 out of 5 stars review

High quality generator

I have been wanting a generator for a while now and I finally pulled the plug. I installed a transfer switch myself it was very easy if you are somewhat mechanically inclined. I have been researching generators for a while now and decided to go with this one. It is a beautiful machine and appears to be very well made and easy to operate.

Review from westinghouse.com
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Sep 5, 2020
Buck 4444
5 out of 5 stars review

AS EXPECTED

I just purchase this unit. It arrived in 10 days. Looks well built and with a sturdy frame. Set up was easy and started immediately. I am very pleased with this product. One thing that persuaded me to buy this unit was that it was made in the USA and has cast iron cylinder sleeves. Better built than the Chinese made units. Large size for the money.

Review from westinghouse.com
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Jun 26, 2021
Anonymous
5 out of 5 stars review

Surprising features

I purchased this generator as an emergency back up just in case we ever loose power. When it arrived, I un boxed it and was immediately impressed with the quality of its construction and the fit and finish of the machine. It took about 30 minutes to get it put together, filled with oil, and connected to a propane tank. When everything was ready, I hit the button on the remote start and the generator lit right up and functioned flawlessly. Overall, I am impressed with this unit.

Review from westinghouse.com
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Jul 16, 2020
Mark Brown
3 out of 5 stars review

Crossing fingers for 2nd try

Upon recommendation, we purchased WGen9500DF and ran our fridge and freezer on it. It was running fine for 2 hours and then the engine started to surge up and down with it finally shutting itself off. We called the help line and ultimately came to the conclusion that we needed to take it back and repurchase another one. Just got the 2nd one today. I'm crossing my fingers that the first one was a fluke. The person recommending said that he never had a problem with this model and he is an electrician who has experience with this product and has suggested this model to his customers many times with no problems.

Review from westinghouse.com
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reply from Westinghouse

Hi Mark, We’re so glad to hear we got a second chance with you! It’s regrettable to hear about any frustration or inconvenience this experience may have caused, and we thank you for having given us the opportunity to make things right with you. We’re sure you’ll continue to enjoy the premium features of the WGen9500DF and look forward to hearing an update on your experience. Have a fantastic day,

Oct 14, 2024
Jorg 64
5 out of 5 stars review

Great purchase

Have been wanting a generator for quite some time. After a reasonable amount of research, I decided on the WGen9500DF. Arrived quicker than expected. Minor assembly was required. Super simple. Have only used for about 5 hours (break in period). Machine ran very smooth. Tried running various things including our travel trailer. Every thing worked to my expectations. Very happy with my purchase.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100