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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars25.7K ratings25.5K reviews
  1. 5 stars86% (22.1K)
  2. 4 stars12% (3,090)
  3. 3 stars1% (282)
  4. 2 stars0% (81)
  5. 1 star1% (191)

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Showing 1,431-1,440 of 25,580 reviews
Dec 3, 2024
KathyW
5 out of 5 stars review

Back up power for house

Replaced 22 yr old generator. Very easy to assemble, so much quieter than old one. Love it came with qt of oil & battery was fully charged. Remote control a nice perk too. Cranked right up once gas got into line. Will write a follow up once we have a power outage & see how it really performs as it is hard wired into house.

Review from westinghouse.com
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Sep 8, 2021
Zippy28
4 out of 5 stars review

best product for the price

I just bought this a few days ago. I did alot of research for a portable generator that I can power my house with . I think its the best bang for your buck , its dual fuel, comes with battery, wheel and handle kit, has a fuel gauge, battery charger, comes with oil and a little tool kit and and a key fob or remote start

Review from westinghouse.com
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Apr 27, 2021
PLiving
5 out of 5 stars review

Perfect for Storms

Just delivered. Exactly the size and mobility I was looking for...and assembly was no problem. Do not want to face another freeze or storm without this capability! Looking forward to use for routine/fun events and for backup (kind of) when necessary.

Review from westinghouse.com
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Jul 18, 2020
Chuck W.
5 out of 5 stars review

AWESOME!!!

Have been wanting to replace a generator that Ive had for years. After seeing the Westinghouse on-line, there was not much use in shopping around. This generator will take care of most of my home power whenever power is disabled. The features are awesome!! Very easy setup. The tools are also provided.

Review from westinghouse.com
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Apr 1, 2025
Anonymous
1 out of 5 stars review

horrible warranty service

I bought this model generator June 2024 and it didn't work as designed with the ST switch that should have auto-started the unit. They kept sending untested replacement parts, and even replaced the entire unit with the one I currently have. That didn't work either, and the replacement control panel they sent the warranty center didn't work either. Finally, they sent a test module that did work. They weren't responsive to my concerns and did not to expedite the repair with tested, working replacement parts.

Review from westinghouse.com
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reply from eComm

Hi, Thank you for taking the time to share your experience. We're truly sorry for the frustration and inconvenience you've encountered with your generator and the ST Switch. This isn’t the experience we want for our customers, and we’d like the opportunity to make it right. Please reach out to us at westinghousevip@wpowereq.com, and we’ll be sure to escalate your case for prompt attention. Thanks, Sydney, Westinghouse

Oct 15, 2020
Mawafat
5 out of 5 stars review

Easy to setup and connect to home

This is my first generator and I am already loving it. This generator will power your whole house. The fact that it has dual power use just blew my mind. I used just the propane and it worked fine for my first set up. Thank you Westinghouse for this wonderful piece of machinery.

Review from westinghouse.com
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Jun 20, 2022
Myers
4 out of 5 stars review

Well built unit

Just came today. Nicely packed and no damage to the unit. Filled the oil put some gas in it and it started with zero issues. My house isn’t set up to plug into the gen yet so the best I could do was running the pool and hot tub for a few hours. No problems, keeping them going, the real test will be after the house is set up for it

Review from westinghouse.com
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Aug 30, 2023
Maxhouse
5 out of 5 stars review

Westinghouse Generator WGen9500DF

Great generator, easy to move around, starts with the push of a button, good on fuel or propane. Has all the outlets you could ask for. Living in the mountains of north Georgia we lose power a lot. It's nice to just push a button and have enough power to meet our needs.

Review from westinghouse.com
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Aug 26, 2021
SLK3
5 out of 5 stars review

Love the duel fuel

The propane fuel option I love most. No more cleaning carburetor of gas gel. Love the size of this generator it powers my whole house with a transfer switch at 1/4 the price of a stand alone gen system. I also like the electric start system with the key fob remote starter

Review from westinghouse.com
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Jan 12, 2021
foybergsPA
5 out of 5 stars review

Great dual fuel generator!

I bought this to have some piece of mind during my first winter in Pennsylvania. Set up was easy and I’m very happy we opted for the duel fuel version. Test runs went well so I’m sure it’ll be great once I need to use it for real! Would definitely recommend especially for the size and price point.

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100