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Customer reviews for 12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start for
12500/9500–Watt Westinghouse Dual Fuel Portable Generator + Remote Electric Start
4.8 out of 5 stars
stars
25.9K ratings25.7K reviews
  1. 5 stars86% (22.3K)
  2. 4 stars12% (3,112)
  3. 3 stars1% (286)
  4. 2 stars0% (83)
  5. 1 star1% (192)

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Showing 1,141-1,150 of 25,797 reviews
Feb 2, 2025
Reviewer name: JCsurvival
5 out of 5 stars
5 out of 5 stars review

Wonderful Machine

The generator started right up out of the box with some added oil and gasoline of course! I love the auto choke feature and the ability for remote start. I appreciate the monitor/gauge to display power output, this will be very useful. So far it has started every time; this is the most important "feature" for a generator. I am very impressed with the quality of all of the piece, components, and features on this generator.

Review from westinghouse.com
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Sep 10, 2025
Reviewer name: TBM264435
5 out of 5 stars
5 out of 5 stars review

So Glad

I went with a bigger more powerful generator than I originally shopped for. This one is easy assembly - really just wheels and feet. Although you have to be ready for its weight as you put the wheels on, once they are on this is easy to move around. Operation is logical and user friendly, and the peace of mind of having enough power if needed is great.

Review from westinghouse.com
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Sep 9, 2023
Reviewer name: MrPer
5 out of 5 stars
5 out of 5 stars review

Started Right Up Ran Well

I purchased this generator and found that putting it together was a snap. I was concerned about the weight but the folding handle makes it easy enough to move with one hand (I'm older and smaller than the average person). I attached a propane bottle to it and, to my surprise, it started right up with both the push button on the generator and the remote.

Review from westinghouse.com
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Jun 1, 2020
Reviewer name: Razor1
5 out of 5 stars
5 out of 5 stars review

Great unit and reasonably priced

All things considered, this is a fantastic unit for the price point. I've researched a ton of generators at this and similar power ratings, and around this price point. This thing starts smooth and runs smooth, handling power draw right up to its limits. This is a larger unit, but I'm fine with that considering how much it can handle power wise. Despite its size it has comfortable handles and can be moved around well. The remote start works well, although I can see limited scenarios when I'd need it so it wasn't a must have. This unit is louder than similar ones at the same size from other manufacturers, but at considerably less cos. I also have this for storms and disasters so it doesn't really bother me since I don't run it often. It also has a built in battery trickle charger which most other brands do not have, so you'd have to factor in the cost of an additional battery tender. Finally, what sold me on this unit was the dual fuel option. It gives me a second option in case I run out of gas or if the supply becomes scarce for some reason. We are in the country with a massive propane tank so I can always switch to that, even if the chance of needing it is remote. It was worth the slight increase in cost in my opinion and what pushed me to buy this unit and upgrade to this unit after a couple of years research from my older (smaller) one. I think this is the perfect balance of "major necessities" backup power, size, features, etc. for a very reasonable price. The next model size up is a beast and way overkill for most emergency backup situations.

Review from westinghouse.com
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Feb 3, 2021
Reviewer name: PointJude15
5 out of 5 stars
5 out of 5 stars review

Meets almost all expectations

I bought this generator as a back-up power supply for my home. Assembly was easy and the included motor oil saved me a trip to the store. I wanted it available for use the next day as a large nor'easter had been predicted but then I read in the owner's manual that it could not be used in the rain or snow. It is also not recommended to be used in a garage or near the house. How am I going to use this as a back-up power source during storms if I can't use it in a storm? Any suggestions?

Review from westinghouse.com
Helpful?3OEDIAF4FDP313589459100
Mar 4, 2022
Reviewer name: Grindmaster
4 out of 5 stars
4 out of 5 stars review

Easy Set Up - operating 20 minutes after delivery

I purchased the WGen9500DF generator on-line and it was delivered two days later. I was home when it arrived, and the driver put the box inside the garage for me. I removed the unit from the shipping box (by cutting away the sides of the box with a utility knife) and installed the feet and wheels in about 10 minutes. Another 5 min to put in the included engine oil using the included funnel. I initially started the gen using propane. About 5 min to install hose and regulator (also included in the box) to my BBQ grill propane tank. The battery was charged straight out of the box, and the gen started up a few seconds after pressing the start button. I ran it for about an hour and powered up some power tools successfully. Used the included remote control FOB to stop it, and then restart - worked perfectly from 15 feet away (I did not test the remote farther than that). The build quality on this generator appears very good. I'm pleased with the generator which will be used primarily as a power backup for occasional power failures at my home. I rated it as "good" instead of "excellent" since I have not used the generator for an extended period of time to evaluate the long term reliability.

Review from westinghouse.com
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Feb 8, 2024
Reviewer name: powerdoggy
5 out of 5 stars
5 out of 5 stars review

Vast improvement over my failed old one!

Vast improvement over my failed old one! Has many better features, dual fuel, automatic choke, remote start, lighter weight, receptacle covers, gas gauge, tools and break-in oil to get you started, and more. Was easy to set up with no issues. Hope it lasts as long, too. Old one lasted 19 years!

Review from westinghouse.com
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Aug 17, 2021
Reviewer name: Steve710
1 out of 5 stars
1 out of 5 stars review

Worked great for 30 hrs

I want to love this generator but the motor seized up after roughly 30 hours of use and I have only had the product for 12 months. I changed the oil at the recommended break in period and followed all other guidelines according to the user manual. According to the manufacturer's warranty I have to pay to ship the unit back for repairs! Now that will be expensive and seems like a punishment to the consumer.

Review from westinghouse.com
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Oct 21, 2020
Reviewer name: HarleyJohn
5 out of 5 stars
5 out of 5 stars review

Great Features...started right up

I bought this generator as my first generator for my home as an emergency preparedness product. I liked the dual fuel capability and the amount of power this little unit could produce. My grandson helped me assemble this in minutes. After I charged the battery, it started right up. I feel a lot safer knowing I have a power source under my own control.

Review from westinghouse.com
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Sep 15, 2021
Reviewer name: Page
5 out of 5 stars
5 out of 5 stars review

Started right up... runs smooth! So Good So far!!

We bought this generator for "just in case" situations of several day power loss.  More of a peace of mind thing than heavy usage.  My husband and oldest son (13) assembled it in minutes.  The only hiccup was connecting the battery which wasn't in the instructions but needed to be done prior to starting the unit.  They briefly charged the battery, hooked up a propane tank and pressed the button.  Started right up and ran for 15 minutes just as a warm up.  They intend to run it each weekend for 15-30 minutes until they reach the 3 hour run-time mark, then change the oil, then store in our garage until it's needed.  So far so good..... 

Review from westinghouse.com
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