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Customer reviews for Tide Free & Gentle Liquid Laundry Detergent, 152 loads, 170 fl. oz. for
Tide Free & Gentle Liquid Laundry Detergent, 152 loads, 170 fl. oz.
4.6 out of 5 stars
stars
2,120 ratings1,143 reviews
  1. 5 stars83% (1,758)
  2. 4 stars9% (187)
  3. 3 stars2% (41)
  4. 2 stars1% (27)
  5. 1 star5% (107)
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Showing 891-900 of 1,143 reviews
Dec 27, 2023
paigeb133
5 out of 5 stars review

Cleans well

[This review was collected as part of a promotion.] Love how this is free and gentle on skin. As someone that has both eczema and psoriasis it’s important for me to limit the fragrance I put on my skin. Tide may be on the pricey skin de but it always cleans my clothes so good! 

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
Jan 5, 2024
Anonymous
5 out of 5 stars review

Free & Gentle Liquid Detergent

[This review was collected as part of a promotion.] This is absolutely one of my favorite hypoallergenic, dye free, scent free detergents. If you have ever used it, you are aware of the superior job it does. Although this product has been around for years it has a new feature. And I must say I’m impressed. Its revised safety cap shape allows for excess detergent to safely drain back into the bottle without spilling.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
Jul 9, 2023
Britt1718
2 out of 5 stars review

Caused an allergic reaction

Recently, I had changed to seventh generation detergent, but thought that was causing some itchiness. I went back to Tide Free and noticed the cap was clear and not blue like it used to be and the liquid itself was a different color. I started getting a rash and it was right after I switched back to this detergent. I have sensitive skin, and it has taken over my legs and arms. The medical provider I saw said it is an allergic reaction and prescribed oral steroids because it is that bad and diffuse. I’m REALLY hoping this can be put back to the original formula. This has been the only, consistent detergent I’ve been able to use for many years—my mom used it when I was a child and I’m 30 now.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from Customer Care

We're sorry to hear about your experience, and hope you are feeling much better. Our Tide Free and Gentle is put through many safety tests, and our team has performed a lot of research on our ingredients to ensure they are safe for use. Since you are having a reaction, we recommend discontinuing the use of our Tide Free and Gentle. In October 2022, there was a process change to improve the liquid color and clarity, but there has been no changes to the ingredients. We want to give your comment the attention it deserves, so please feel free to give us a call at (800) 879-8433 any time between 9:00AM-6:00PM EST.

Apr 25, 2024
Bree8
4 out of 5 stars review

Recently concerned by new reaction to product

Very interesting... I just came on here to look at reviews of this product because my face has been recently getting small pumps that I never had before. I'm reading all of these reviews about the people experiencing the same problem.... meanwhile I just bought 4 new bottles of this detergent 😭

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
May 10, 2025
ScrewYouTide
1 out of 5 stars review

Deathly allergic reaction

I’ve used this for years before, but recently after use I broke out in a monstrous rash and hives that surpassed home medication and had to go to the hospital for treatment. Maybe if you want to surprise us by reformulating and adding benzisothiazolinone which is banned in Europe maybe add a disclaimer scum bags!

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from Customer Care

We're very sorry to learn you've had this experience, as our Safety Team's always hard at work in our factories. They assure us that all Tide products are thoroughly evaluated to be safe when used as directed, so we’re very sorry to hear about your experience. We hope you’re no longer using this bottle of Tide Free & Gentle Liquid Laundry Detergent, but that you still have it. If you do,keep it in a safe spot, just in case we need to retrieve the bottle from you. So we can learn more about how you're feeling today and further assist you with this experience, please, call us at your convenience. We’re here Mondays through Fridays, from 9 AM to 6 PM, EST, and Saturdays and Sundays, from 9 AM to 5:30 PM, EST. Our number is 1 (800) 879-8433.

Apr 26, 2024
elishas36
5 out of 5 stars review

Great product coming from someone with sensitive skin !

Free and gentle liquid laundry detergent by tide Is my go to detergent for laundry for my entire family . It takes off tough stains from my kids clothes and has a soft not strong and sweet like other detergents that causes my kids skin to break out. The bottle is a decent price and tons of loads done from one bloodletting.

Review from influenster.com
Helpful?3IIBKD2KUJKM13577301479
Dec 13, 2023
jennyh6e24
5 out of 5 stars review

Great clean for sensitive skin

[This review was collected as part of a promotion.] It Got the stains out of my daughter’s clothes and didn’t add any unwanted smell or skin irritation. She has sensitive skin and is also sensitive to smells. This didn’t bother her at all. We usually use All free and clear but I feel like this worked as well or better. We have not tried it on heavy stains but so far I am very pleased. We will probably switch to this as we use original Tide for the rest of the family.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
Mar 10, 2010
KymD
5 out of 5 stars review

Great Product

I started using Tide Free about 10 or so years ago when my oldest son had allergies to soaps. Once I switched to Tide Free he did not have any more problems and the clothes were even cleaner. Its the only detergent I use even though my son is now an adult. Great Product and would recommend to anyone.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
Jan 28, 2025
bradleyp412
2 out of 5 stars review

It makes me itch alot

This detergent makes me itch alot. I get red rashes or red spots on my body. Although it claims to be free and gentle and designed for sensitive skin....it is not. Alteast not for me. Bring back the tide formula from 20 - 25 years ago, and I will use that. I see the review of Brandspark 2024 that lists this detergent as #1 for sensitive skin, followed by All and Arm

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from Customer Care

There's nothing more important to us than the safety and satisfaction of our uses, so we're truly sorry to hear about your experience. We do extensive safety testing to ensure our detergent is safe to use when used as directed, so this is the last thing we expect, especially since our Free & Gentle Detergent is designed for sensitive skin as it doesn't contain dyes and perfumes. Please discontinue using it and give us a call so that we can make a detailed report to team and help you further. We can be reached at (800) 879-8433.

Jan 15, 2024
beautylit1
3 out of 5 stars review

Fragrance free

[This review was collected as part of a promotion.] Firstly, I use the tide OXI clean pods which I absolutely love. I was excited to opt in for this one but unfortunately it missed the bar for me. This seems more of a fabric softener than liquid detergent. I love that it’s fragrance free but it doesn’t get stains out of clothing. Just more of a clothes softener.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from Customer Care

We're happy to hear you love using the Tide PODS™ Ultra Oxi, and appreciate you sharing that you noticed your Tide Free & Gentle didn't clean your clothes. Please know that our products are put through many quality checks to ensure they arrive to you in the perfect condition. We'd like to better understand your feedback, and would appreciate you giving us a call at (800) 879-8433.