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Customer reviews for Tide Free & Gentle Liquid Laundry Detergent, 152 loads, 170 fl. oz. for
Tide Free & Gentle Liquid Laundry Detergent, 152 loads, 170 fl. oz.
4.6 out of 5 stars
stars
2,204 ratings1,227 reviews
  1. 5 stars83% (1,826)
  2. 4 stars9% (195)
  3. 3 stars2% (46)
  4. 2 stars1% (28)
  5. 1 star5% (109)

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Showing 751-760 of 1,227 reviews
Dec 10, 2023
Reviewer name: adrienneed0b4
5 out of 5 stars
5 out of 5 stars review

Great for eczema kiddos

[This review was collected as part of a promotion.] I’m so glad I tried this and now have another option for laundry detergent! My daughter has eczema and crazy sensitive skin. There are so many scented products that we can’t use because it will cause her to have a reaction and itch. I tested a small set of clothing with this detergent to see how it would work with her skin and she had no reaction! Will definitely purchase this detergent!!

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
Dec 10, 2023
Reviewer name: jjosefy
5 out of 5 stars
5 out of 5 stars review

Free of dyes

[This review was collected as part of a promotion.] Tide free and gentle liquid laundry detergent is what it says it is. Nice to have dye free, perfume free and hypoallergenic option that still washes well. Really like how this product delivers on all levels. Clothes are clean and soft. Very satisfied.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
Jan 8, 2011
Reviewer name: CutiePatuty21
5 out of 5 stars
5 out of 5 stars review

Love It!!!!!

I Used To Be Able To Use Any Detergent But For Some Reason That Changed So I Had To Start Using Free And Clear....I Tryed All Free And Clear And Some Snuggle Free And Clear Sheets And Had No Problems With That But I Did Have A Problem Finding Then In Local Stores And Saw That Tide Free And Bounce Free And Clear Were Always Around So I Said Hey Why Not..So After I Tried It I Loved It And Now That All I Use So Please Keep These Items Around My Area Thank You

Review from tide.com
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Nov 30, 2024
Reviewer name: Jitter
1 out of 5 stars
1 out of 5 stars review

Formula Change

New formula has flared my contact dermatitis. Have been using Tide Free and Gentle without issues for many years. Took two weeks while scratching to figure out that a new bottle had been opened and the ingredients were changed. I am head-to-toe covered in cherry-red itchy skin and hives. Not happy.

Review from tide.com
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reply from Customer Care

We hope you’re feeling better. Our Safety Team works tirelessly to ensure all our ingredients are safe to use. We’re sorry to hear this because nothing is more important than your safety and comfort. Please reach out to us at your earliest convenience, we'd like to collect further details from you about your experience with your Free & Gentle purchase. You can reach us Monday through Friday, 9:00am - 6:00pm EST, at 1-800-879-8433. Thank you, and we look forward to hearing from you.

Apr 29, 2025
Reviewer name: Kate54
1 out of 5 stars
1 out of 5 stars review

Formula w/benzisothiazolinone allergic reaction

As a person with sensitive skin, I have always been able to rely on Tide Free and Gentle to keep my skin comfortable and safe. I bought a new bottle of tide from my local store in March and the new formula is a nightmare. My face has swollen up, with hives on my face, neck, shoulders, back and legs. Please please please. If you say you’re free and gentle, BE free and gentle. The saddest part is I would have been a life long customer but now that it’s no longer safe for me to use, I have to find alternatives.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from Customer Care

We're terribly sorry to hear this, Kate. All of our detergents have gone through strict quality checks to ensure that they reach you in perfect condition, and are safe to use when used as directed, every time. So we apologize that wasn't your experience this time. We recommend discontinuing use, if you haven't done so already. We'd like to learn more, as well as make this right. When you have a chance, please give us a call so we can help, our number is: (800) 879-8433

Nov 16, 2010
Reviewer name: Gretel
1 out of 5 stars
1 out of 5 stars review

Looking for my old Tide Free

I was forced to buy the new Tide Free and Gentle because the other regular Tide Free was not on the shelf and unwilling to switch brands I tried it. I first was dissapointed in the positioning - with 3 kids I am not looking for a gentle cleaner (makes me think of Dreft). I experienced my washer smelling very poorly - like wet old clothes that have sat for awhile. More than that I just do not want a gentle clean, I want the regular duty Tide Free. I have now actually switched brands to 7th Generation. I will come back if you bring back the old Tide Free. Or tell me where I can find it. Thx.

Review from tide.com
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Aug 4, 2025
Reviewer name: Madmd
1 out of 5 stars
1 out of 5 stars review

Smells horrible.

I was very disappointed with my most recent purchase of Tide free and clear. Your change in formula is producing a disgusting smell. I have been using your product for at least 30 years and have to throw this bottle out and buy a different brand. I don’t want to wear clothing or sleep in sheets that smell both like chemicals and like something died.

Review from tide.com
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reply from Customer Care

We're so sorry that your recent bottle of Tide Free & Gentle is not providing the wonderful fresh laundry that you've come to expect with Tide, Madmd. Our products and packages go through many quality checks and we try our very best to make sure that each one reaches you in perfect condition. Laundry detergent should never cause your clothes to have a bad smell, and an unusual aroma could be caused by the product being exposed to extreme heat or cold. Your loyalty to Tide is appreciated, and we'd like to gather a few details to further assist you with this. Please give us a call at 1-800-879-8433 from 9AM -- 6PM EST Monday–Friday.

Mar 12, 2023
Reviewer name: Millie2023
4 out of 5 stars
4 out of 5 stars review

Color

I bought a new bottle of Tide Free and Clear last week. When I opened the bottle and poured it into the measuring cap it had a yellowish color to it. Have you recently changed the formula? It is still odorless but the yellow color makes me think the product isn't safe to use.

Review from tide.com
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Feb 2, 2024
Reviewer name: beccax2
4 out of 5 stars
4 out of 5 stars review

No scent and light

[This review was collected as part of a promotion.] There’s no fragrance to this product and I was worried at first since most of my laundry are sweaty workout clothes. It cleans well but I kind of miss having a fresh clean scent. A little goes a long way.

Review from tide.com
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Dec 15, 2023
Reviewer name: kerryjeanine
4 out of 5 stars
4 out of 5 stars review

Great for sensitive skin users

[This review was collected as part of a promotion.] Thank you Tide and Influenster for sending me this product for free. As someone who suffers from dry & reactive skin, I wanted to give a free & clear laundry detergent a try to see if that will help with my sensitive skin, and who better to try than Tide?! I found that the Tide cleaned as one would expect from Tide (fantastic if you don’t already know) but I have to admit I missed the clean laundry smell! I know! 🤦🏻‍♀️ That’s the entire free and clear thing. Although I love the quality of this product, I do miss the traditional scented Tide. Can we compromise and make a Tide that is clear of colorants and has a lighter scent? If you are looking for a free & clear, Tide is the way to go. Highly recommend but next time I’ll add some scent beads 😆

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479