Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Tide Free & Gentle Liquid Laundry Detergent, 152 loads, 170 fl. oz. for
Tide Free & Gentle Liquid Laundry Detergent, 152 loads, 170 fl. oz.
4.6 out of 5 stars
stars
2,122 ratings1,145 reviews
  1. 5 stars83% (1,759)
  2. 4 stars9% (187)
  3. 3 stars2% (41)
  4. 2 stars1% (27)
  5. 1 star5% (108)

Member photos

Sort by |
Showing 731-740 of 1,145 reviews
Dec 12, 2023
rissaclamhen
5 out of 5 stars review

Love this detergent

[This review was collected as part of a promotion.] I love Tide’s free and gentle detergent and have since my son was born. It’s gentle on my and my family’s clothes and skin. Definitely worth every penny and I’ll keep it in my home for years to come!

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
Feb 15, 2025
Do h teh
1 out of 5 stars review

Beware of Defective ingredients, major suds

Tide Clear and free HE sud galore up my whole washing machine I wouldn’t recommend it for anybody. They did something very bad to formula just recently I had some Clorox color clothes HE no suds clean perfect clothes. I went out and purchased a big bottle of all HE clear and free wash clothes perfectly no suds only clean perfect clothes smelling good Beware, I spent four hours on two loads of suds to clean out my washing machine realizing their product has a defect, majorly suds up your washing machine, machine, and clothes

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from Customer Care

Thank you for sharing your experience with us. Our team is always performs rigorous quality checks on our Tide Free & Gentle to provide you with the best washing experience, and we're sorry to hear that it was producing too much suds. This can sometimes be a result of overloading your washer or using too much laundry detergent for your load size. We recommend to ensure you aren't overloading your washer and to follow the dosing instructions. We'd like to learn more about your experience, and would appreciate you giving us a call at (800) 879-8433.

Apr 8, 2024
ChrisNJ
1 out of 5 stars review

Itching again, why do you change things?

Did the formula change? I have been using this for years, as the only detergent without synthetic dyes, SLS or sulfates, and without whatever is in HE detergents that makes me get hives. Now, every time I put on newly washed clothes, I am itching like crazy all over my body. I even went as far as to buy 3 new sets of clothes to try without washing, and I was fine.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from Customer Care

Thank you for bringing this to our attention, Chris. We're committed to ensuring our products are safe for use by performing extensive research, and rigorous safety testing. We recently upgraded the formula to improve the cleaning capabilities, and improved the product aesthetics. We understand that everyone has varying sensitivities, and if you are feeling itchy from using your Tide Free & Gentle, we recommend discontinuing use. Your safety is our highest priority, and we want to learn more about your experience. Please give us a call at (800) 879-8433, any time from 9:00AM-6:00PM EST. -The Tide Team

Dec 16, 2023
Anonymous
5 out of 5 stars review

Love that it’s unscented

[This review was collected as part of a promotion.] I absolutely hate scented laundry detergent and only will buy fragrance free. Tide free and gentle is the best! It’s fragrance free and gentle on your clothes. And it’s high efficiency washer friendly. Plus, I love that the cap has guidelines for the size of your load.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
Sep 12, 2010
dkdkdk
1 out of 5 stars review

not the same as Tide Free

I've used Tide Free for 15 years. This formula is not the same. It does not cause a rash which is a plus, but it does not get our clothes clean. It didn't even get out playground dirt from my son's T-shirts. Tide Free used to get everything out, including some paint stains. I'm so disappointed.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
Jan 31, 2024
ibrag
5 out of 5 stars review

Great for sensitive skin

[This review was collected as part of a promotion.] As someone with sensitive skin, using hypoallergenic products is crucial for me. This detergent, a longtime favorite, is dye-free and scent-free. It's not only effective, but the new safety cap design impressed me—it allows excess detergent to drain back into the bottle without any spills. It cleanes clothes really well and leaves them soft and smelling fresh. Highly recommended!

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
Feb 17, 2009
bellatalon
5 out of 5 stars review

Tide Free to the rescue!

I switched to Tide Free after an episode with another detergent that resulted in extreme hives and hospitalization! Tide Free rescued me! Not only is it a great non-allergen detergent, but it also smells great and makes my clothing cozy! I am so glad I found this product.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
Jan 8, 2024
morganc146
5 out of 5 stars review

Great detergent

[This review was collected as part of a promotion.] I love the Tide Free and Gentle laundry detergent! My kids have sensitive skin, so we can’t use scented detergent or any harsh ingredients. They are also very active and love to get dirty, so it’s hard to find a detergent that is gentle on the skin but actually gets cloths clean. Tide Free and Clear does just that!

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
Dec 8, 2023
ashleem3
5 out of 5 stars review

It smells nice

[This review was collected as part of a promotion.]  And I use the cup of it and it turns out great I have allergies so this is perfect to use is gentle on your clothes and your skin. It smells nice and I recommend it if you can’t use a lot of detergent because of your allergies to great product to use, thank you

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
Apr 29, 2025
Kate54
1 out of 5 stars review

Formula w/benzisothiazolinone allergic reaction

As a person with sensitive skin, I have always been able to rely on Tide Free and Gentle to keep my skin comfortable and safe. I bought a new bottle of tide from my local store in March and the new formula is a nightmare. My face has swollen up, with hives on my face, neck, shoulders, back and legs. Please please please. If you say you’re free and gentle, BE free and gentle. The saddest part is I would have been a life long customer but now that it’s no longer safe for me to use, I have to find alternatives.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from Customer Care

We're terribly sorry to hear this, Kate. All of our detergents have gone through strict quality checks to ensure that they reach you in perfect condition, and are safe to use when used as directed, every time. So we apologize that wasn't your experience this time. We recommend discontinuing use, if you haven't done so already. We'd like to learn more, as well as make this right. When you have a chance, please give us a call so we can help, our number is: (800) 879-8433