Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Tide Free & Gentle Liquid Laundry Detergent, 152 loads, 170 fl. oz. for
Tide Free & Gentle Liquid Laundry Detergent, 152 loads, 170 fl. oz.
4.6 out of 5 stars
stars
2,204 ratings1,227 reviews
  1. 5 stars83% (1,826)
  2. 4 stars9% (195)
  3. 3 stars2% (46)
  4. 2 stars1% (28)
  5. 1 star5% (109)

Member photos

  • +359 images
Sort by |
Showing 1,021-1,030 of 1,227 reviews
Dec 28, 2023
Reviewer name: anniec63
4 out of 5 stars
4 out of 5 stars review

Gentle detergent

[This review was collected as part of a promotion.] I used the free and gentle laundry detergent for my whole family. My daughter has severe eczema and cannot use fragrant detergents. Laundry comes out clean but no fresh linen smell.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
Dec 21, 2023
Reviewer name: torib103
5 out of 5 stars
5 out of 5 stars review

Great laundry detergent!

[This review was collected as part of a promotion.] Overall I really liked it! It was nothing special as laundry detergents go but overall smelled great and took care of business. I would definitely buy again.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
Apr 14, 2011
Reviewer name: JanMc
5 out of 5 stars
5 out of 5 stars review

The product that works best for us!

We have used Tide Free and Gentle since my husband and I have sensitive skin issues. We have not had any skin irritation problems using this product and it cleans our clothes very well. Great product!

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
Aug 19, 2023
Reviewer name: Inspection
1 out of 5 stars
1 out of 5 stars review

Changed formula

Product has been changed. No indication on bottle. It is now yellow and thicker. Causing contact dermatitis, red bumps everywhere. We have used it and loved it for over ten years. No more.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from Customer Care

We're so very sorry to read you've been having this problem, as our Safety Team assures us that every bottle of Tide Free & Gentle is safe when used as directed. What you've described isn't what we expect, as we've not changed the formula of our Free & Gentle liquid since October 2022. At that time, the liquid was made clearer and lighter in color; there was no ingredient change, but a change in how we make the detergent was implemented. We hope you'll put your current bottle off to the side, where it'll be safe from being tossed out or used, and call us so we can help you feel better as soon as possible. Our number is 1 (800) 879-8433 and we're phone-side daily, starting at 9 AM and on the weekdays, until 6 PM, EST. On the weekends, we turn off the phones at 5:30 PM, EST.

Jan 5, 2024
Reviewer name: rileyb67
5 out of 5 stars
5 out of 5 stars review

No irritants!

[This review was collected as part of a promotion.] This product has been great for my sensitive skin and sensitivity to fragrance. I feel fresh and clean without all the harmful chemicals and side effects!

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
Nov 12, 2024
Reviewer name: Stephanie444
1 out of 5 stars
1 out of 5 stars review

Used for 6 years

I have used this for 6 years, I did t realize the changes made and now I have constant contact dermatitis, itching and hives. This is horrible and I am so upset.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
reply from Customer Care

We're very sorry to hear that you've had this experience, Stephanie. Our products go through many strict quality checks to ensure that they are safe to use when used as directed. So this is not something that we would expect. We would like to learn more about your experience, when you have a chance, please give us a call: (800) 879-8433

Dec 10, 2023
Reviewer name: chelseym50
5 out of 5 stars
5 out of 5 stars review

Great for Eczema!

[This review was collected as part of a promotion.] This detergent works great. I have a child with sensitive skin and allergic to fragrances, this detergent leaves him with no skin reaction. It has no scent to me, but clean clothes fantastic.

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
Apr 14, 2022
Reviewer name: jenx8675309
5 out of 5 stars
5 out of 5 stars review

No rashes! We are

No rashes! We are a sensitive bunch and this works wonders for us. No psoriasis or eczema flare ups. I wish it had an odor but I guess that's the price you pay to be comfortable in your own skin. It also cleans really well, just like regular Tide.

Review from influenster.com
Helpful?3IIBKD2KUJKM13577301479
Jan 15, 2014
Reviewer name: emonk
1 out of 5 stars
1 out of 5 stars review

Bring Back Lilac scented Pure Essentials

The only scented laundry detergent for which I have ever had any brand loyalty was Pure Essentials with baking soda - white lilac scented. It worked on my toxic work-out clothes and I liked the scent. Why is there no equivalent or substitute?

Review from tide.com
Helpful?3IIBKD2KUJKM13577301479
Nov 21, 2024
Reviewer name: ashleyi105
5 out of 5 stars
5 out of 5 stars review

How it leaves the clothes smelling and looking clean

Cleans clothes very well 😁. I would like to try more detergent. I love a fresh smelling scent. It's safe for babies and pet bedding. Love the way the detergent is provided. Doesn't cost too much to afford.

Review from influenster.com
Helpful?3IIBKD2KUJKM13577301479