Hello,Thank you for taking the time to leave a review.We're so sorry to hear that you find the UZ355H to bee heavy and bulky. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.Kind regards,Shark Clean

Hello, We really appreciate you sharing your thoughts with us! We're sorry to learn that your experience with the Shark Pet Pro hasn't met your expectations. Rest assured, we will pass your feedback along to the appropriate teams for future improvements. If you require any assistance with your product, feel free to contact our team at 1-855-427-5127.Kind regards, Shark Clean

Hi Mj,<br /><br />Thank you for taking the time to share your experience with the Shark Pet Pro Cordless Stick Vacuum. We&#39;re sorry to hear that the power and battery life didn&#39;t meet your expectations. We understand how important strong performance and extended runtime are, especially when choosing a cordless option.<br /><br />Your feedback is appreciated and will be shared with our product team as we continue to refine our cordless designs. If you&#39;d like to explore models with longer battery life or stronger suction, or if you&#39;d like assistance optimizing your current vacuum’s performance, our Customer Care team is here to help at 1-855-427-5127.<br /><br />Kind regards,<br />Shark Clean