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Samsung 5.5 cu. ft. Top Load Washer with Auto Dispense System

[This review was collected as part of a promotion.] Great product very beautiful color works very well.

Great product

Samsung US

[This review was collected as part of a promotion.] Really great performance.  I really like that it is a smart things feature.

Good buy

[This review was collected as part of a promotion.] I love the design, features, Performance, Technology, & Capacity. Most of all, my wife loves it.

She loves it

[This review was collected as part of a promotion.] Big tub quiet and fast. Love the wifi connection so I can see how much time left in the cycle.

Solid workhorse of a washer

[This review was collected as part of a promotion.] Beautiful and amazing machine, so far no complaints.

New set

[This review was collected as part of a promotion.] Great washer. Clothes come out clean. Settings are easy to navigate.

Great Features.

[This review was collected as part of a promotion.] Excellent product! Beautiful colors blend in to my decor!

Love the great features!

[This review was collected as part of a promotion.] Love the washer.  It is beautiful and performs well.

Beautiful washer

[This review was collected as part of a promotion.] Looks absolutely beautiful in our laundry room!! Large capacity for a busy family!

Beautiful and efficient

[This review was collected as part of a promotion.] I’m so happy with my Smart top load washer. I love it so much! Great features & very nice.

Very nice washer

So the machines themselves seem fine.  This rating is about the delivery process.  Sams uses some 3rd party to delivery and install.  So I'm not sure what went wrong on who's end, but I'm not a satisfied customer.  Everything went okay until the day of delivery.  They ended up coming after the initial time window they gave me (so 4 hours of waiting for nothing).  The machines were delivered and they had no record of a haul away for my old machines.  Now these machines were offered at other big box stores but I chose to purchase them through sams because of the delivery policy they offered (delivery, haul away, and install including the required hardware all included).  The delivery team also informed me that their team does not install anything.  After some phone calls on their end they ended up hauling away my old units, and my new ones just sat in my garage.  After calling sams back another team was scheduled to come back and perform the install. 2 days later they showed up only to not show up with any of the required hardware for the install(hoses and electiric cord).  My family could not wait any longer for laundry, so I took a trip to the hardware store and got the hardware myself for just under $100.   I brought the units into the laundry room and intalled them myself.  Then after another call to sams to update them I was not offered any resolution/compensation for my part in doing other people's jobs.  Sams needs to do better here on a few levels.  Again we haven't even used the machines yet, but I was definitely not satisfied with the delivery/installation experience.

Delivery, horrible - machines, fine

[This review was collected as part of a promotion.] I'm just getting started with this machine, but so far it's checking all the boxes. It's a high tech monster of a washer! I'm looking forward to seeing it up to wash on demand. I've washed 3 loads so far - one of them a heavy load- and they are coming out completely clean. I love that the drum FILLS UP with water, unlike other washers I've used. The machine is fast and quiet, hums along and finishes if with a cute chime to let me know my wash is finished. Oh- also great is it has so many wash and rinse  options to choose from. Most notably, there's options of how many rinses you can have! I hate soapy residue on my laundry, so this is really cool. The extra large drum is so big I could almost fit my bed in there! It's going to be fantastic for washing quilts and blankets. (Who wants to send those off to the cleaners to mingle with strangers' linens?!)  So, here's my early review. Hoping it lasts longer than my Maytag.

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