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Customer reviews for Samsung 5.5 cu. ft. Top Load Washer with Auto Dispense System for
Samsung 5.5 cu. ft. Top Load Washer with Auto Dispense System
4.5 out of 5 stars
stars
100 ratings100 reviews
  1. 5 stars79% (79)
  2. 4 stars11% (11)
  3. 3 stars2% (2)
  4. 2 stars1% (1)
  5. 1 star7% (7)
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Showing 1-10 of 100 reviews
Apr 27, 2026
GayTechGuy
5 out of 5 stars review

Great features at an affordable price

[This review was collected as part of a promotion.] Great ma hime with large Capacity, can wash a good sized load quickly and thoroughly. It also saves on tge electric bill, has wireless connectivity with the tech team and auto senses your clothes to provide the best water level and wash cycle.

Review from Samsung US
Helpful?5WTWHMF0V2DL13575872646
Jan 13, 2026
ARWJ
5 out of 5 stars review

Perfect for Everything with Great Features

[This review was collected as part of a promotion.] Features, Capacity, Performance, Design and Quality This machine has it all, sleek and stylish design with a tremendous capacity for extra large loads, automated dispensing of detergent and softener if needed, multiple settings for an easy clean everytime. No rewashing needed. Can wash multiple items at a time and it is whisper quiet, even when in spin mode.

Review from Samsung US
Helpful?5WTWHMF0V2DL13575872646
Dec 28, 2025
Becky
5 out of 5 stars review

Love my washer

[This review was collected as part of a promotion.] I really love that I can wash my extra large blankets, etc in the washer. It does a great job. My only problem with it is because I’m only 5’2” I have to use a pick up grabber to reach items in the very bottom of the washer.

Review from Samsung US
Helpful?5WTWHMF0V2DL13575872646
Mar 20, 2026
Josh G
5 out of 5 stars review

Beautiful machine!

[This review was collected as part of a promotion.] Wow, what a beautiful set. They lines are crisp, the black and rose goldish look is outstanding. I know theyre just a washer and dryer but they are just so pretty to look at. The auto dispense feature is awesome and the options are numerous. Hoping they last me a long time

Review from Samsung US
Helpful?5WTWHMF0V2DL13575872646
May 21, 2026
Cevans
5 out of 5 stars review

Best washer

[This review was collected as part of a promotion.] This is the nicest washer that I have had over my years and years of doing laundry. I would recommend it to anybody. It is very nice. Well put together efficient.

Review from Samsung US
Helpful?5WTWHMF0V2DL13575872646
Apr 10, 2026
Murphy
5 out of 5 stars review

Best washer ever

[This review was collected as part of a promotion.] Best washer ever. Efficient, noiseless, multiple modes, wireless connectivity, 30 mins speed cycle, big capacity, automated cycles via smart things app.

Review from Samsung US
Helpful?5WTWHMF0V2DL13575872646
Mar 26, 2026
DCsq2
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Washer is very spacious and can accommodate large loads. Runs quietly and auto dispense feature is great.

Review from Samsung US
Helpful?5WTWHMF0V2DL13575872646
Dec 5, 2025
Rigforred
5 out of 5 stars review

Overall unit description

[This review was collected as part of a promotion.] Capacity is perfect. Design is streamlined and minimalistic, no extras. Unit fits through all doorways.

Review from Samsung US
Helpful?5WTWHMF0V2DL13575872646
May 18, 2026
FireBen
1 out of 5 stars review

Worst washer I have ever purchased.

[This review was collected as part of a promotion.] This is a terrible washer. Do not buy this model or any Samsung washer for that matter. It will not spin out any load without a problem. Their new strut design for the tub is terrible and prone to many failures. Look elsewhere for a quality washer.

Review from Samsung US
Helpful?5WTWHMF0V2DL13575872646
reply from Samsung

Hello FireBen, Your feedback emphasizes how dependable performance plays an important role in everyday laundry routines, especially when consistency is expected from one load to the next. Proper load distribution, stable leveling, and balanced drum movement all contribute to smoother spin performance during operation. This guide provides troubleshooting steps for spin-related interruptions. https://www.samsung.com/us/support/troubleshoot/TSG10003485/ If the behavior continues after reviewing these steps, connecting with Samsung Care can help us take a closer look and guide you with next steps specific to your washer. Please keep this reference number for your records: 1152509844. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Your trust in Samsung means a great deal to us. Nicole Samsung Care

Jan 4, 2026
Disappointed
1 out of 5 stars review

Constantly unbalanced & will not lock

We’ve had this washer for 6 years and have had issues for the last year. The washing machine is constantly unbalanced and has wasted countless amounts of water, even for the smallest loads. We have tried all of the troubleshooting tips and nothing has worked. We have resorted to hang wringing clothes if we do not want to waste an entire day on ONE load of laundry. We tolerated this for an entire year until last week the lid no longer locks. To avoid further frustration with attempting costly repairs, time and energy- we’re pitching to the curb and purchasing a more reliable brand. Extremely disappointed in the longevity of such an expensive appliance.

Review from Samsung US
Helpful?5WTWHMF0V2DL13575872646
reply from Samsung Care

Greetings, We understand your disappointment with your washer that is going unbalanced and with its broken lid. Let us help. The link below will help you balance the washer and ensure it completes a cycle. Learn more by checking the hyperlinks. In the event that the steps did not resolve your concern, please select "No" to move to the next steps. Samsung washing machine spins poorly. https://www.samsung.com/us/support/troubleshoot/TSG10003485/?msockid=250c3e7cdd5d672729db28c4dcd966cd If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1151756687) to help our team pull up your information when you message us. Thank you. -Ricardo